un able to do a compact all in OE6
 

This is a follow up thread as I'm haivn tproblems sending witht e continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity and made
sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6 still
occures with a different folder beeing spoken (I use a screen reader) every
time the message that a folder is in use by OE or a different program,
appears. I hope all of this info helps.
marrie

un able to do a compact all in OE6
 

Hello Marrie,

From the result of this test I can only conclude something other then a
corrupt message store is causing the problem.

Thanks for letting me try to help, sorry it didn't work out.

Good luck in your endeavor to find the problem.

Ken

"marrie" wrote in message
...
| This is a follow up thread as I'm haivn tproblems sending witht e
continuing
| thread. Hear is what we did so far.
| 1. creat a new identity. i called it test for now.
| 2. do a compact all with no problems making sure I was off line
| 3. import about 5 folders and compact all.no problems
| 4. repeat step 2 until I had problems.
| 5. make sure that problem folder was deleted in the test identity and made
| sure the deleted items folder was empty
|
| The problem of not beeing able to perform a compact all in OE 6 still
| occures with a different folder beeing spoken (I use a screen reader)
every
| time the message that a folder is in use by OE or a different program,
| appears. I hope all of this info helps.
| marrie
|
|

un able to do a compact all in OE6
 

It is very possible that one of your folders has a message containing a
virus of some sort, watching what you have been doing here with Ken.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"marrie" wrote in message
...
This is a follow up thread as I'm haivn tproblems sending witht e
continuing thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity and made
sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6 still
occures with a different folder beeing spoken (I use a screen reader)
every time the message that a folder is in use by OE or a different
program, appears. I hope all of this info helps.
marrie

un able to do a compact all in OE6
 

That's what I was thinking. I don't have the time or a pair of eyes right
now to reformat the system, but that's what i'm thinking I need to do.

Ken wrote:
: Hello Marrie,
:
: From the result of this test I can only conclude something other
: then a corrupt message store is causing the problem.
:
: Thanks for letting me try to help, sorry it didn't work out.
:
: Good luck in your endeavor to find the problem.
:
: Ken
:
: "marrie" wrote in message
: ...
: | This is a follow up thread as I'm haivn tproblems sending witht e
: | continuing thread. Hear is what we did so far.
: | 1. creat a new identity. i called it test for now.
: | 2. do a compact all with no problems making sure I was off line
: | 3. import about 5 folders and compact all.no problems
: | 4. repeat step 2 until I had problems.
: | 5. make sure that problem folder was deleted in the test identity
: | and made sure the deleted items folder was empty
: |
: | The problem of not beeing able to perform a compact all in OE 6
: | still occures with a different folder beeing spoken (I use a
: | screen reader) every time the message that a folder is in use by
: | OE or a different program, appears. I hope all of this info helps.
: | marrie

un able to do a compact all in OE6
 

See Bruce's reply...and I think you'll need the assistance of a sighted
person to assist you any further, Marrie, I'm sorry to say.

However, on the remote, off-chance that your screen reader software is
causing the problem, try disabling it before you run a manual compact.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
This is a follow up thread as I'm haivn tproblems sending witht e
continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity and made
sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6 still
occures with a different folder beeing spoken (I use a screen reader)
every
time the message that a folder is in use by OE or a different program,
appears. I hope all of this info helps.
marrie

un able to do a compact all in OE6
 

Marrie,

I forgot to follow up and have you delete our test trouble shooting
identity, the one you called *test*.

As I recall just removing does not actually delete it from the Identities
Folder, one also has to navigate to the Identities folder and delete it
there.

If you need instructions to accomplish this task post back.

There will be no problem if you leave this identity in the Identities
Folder, deleting it is just good house keeping.

--------------------------------------------

We may have quit trouble shooting to soon.

The following from one of your previous post.

"the odd thing is the compact went fine until my last import then things
started going haywire. Each time I get the message now it's for a different
folder. I first deleted the problematic folder but the message keeps
appearing and this is with the new identity"

You may want to try some trouble shooting on your own.

You can probably see what I am getting at.

After you delete our *test* identity.

Create a new Identity.

Import all the folders except the ones as you said, "the odd thing is the
compact went fine until my last import".

Ken


"marrie" wrote in message
...
| That's what I was thinking. I don't have the time or a pair of eyes right
| now to reformat the system, but that's what i'm thinking I need to do.
|
| Ken wrote:
| : Hello Marrie,
| :
| : From the result of this test I can only conclude something other
| : then a corrupt message store is causing the problem.
| :
| : Thanks for letting me try to help, sorry it didn't work out.
| :
| : Good luck in your endeavor to find the problem.
| :
| : Ken
| :
| : "marrie" wrote in message
| : ...
| : | This is a follow up thread as I'm haivn tproblems sending witht e
| : | continuing thread. Hear is what we did so far.
| : | 1. creat a new identity. i called it test for now.
| : | 2. do a compact all with no problems making sure I was off line
| : | 3. import about 5 folders and compact all.no problems
| : | 4. repeat step 2 until I had problems.
| : | 5. make sure that problem folder was deleted in the test identity
| : | and made sure the deleted items folder was empty
| : |
| : | The problem of not beeing able to perform a compact all in OE 6
| : | still occures with a different folder beeing spoken (I use a
| : | screen reader) every time the message that a folder is in use by
| : | OE or a different program, appears. I hope all of this info helps.
| : | marrie
|
|

un able to do a compact all in OE6
 

I don't think it's my screen reader. it just tells me what's there. I cold
try it with *gulp* narator and see what happens. Maybe it can give me a clue
ass to what's happeneng.
Marrie

PA Bear wrote:
: See Bruce's reply...and I think you'll need the assistance of a
: sighted person to assist you any further, Marrie, I'm sorry to say.
:
: However, on the remote, off-chance that your screen reader software
: is causing the problem, try disabling it before you run a manual
: compact. --
: ~Robear Dyer (PA Bear)
: MS MVP-Windows (IE, OE, Security, Shell/User)
: AumHa VSOP & Admin; DTS-L.org
:
: marrie wrote:
: This is a follow up thread as I'm haivn tproblems sending witht e
: continuing
: thread. Hear is what we did so far.
: 1. creat a new identity. i called it test for now.
: 2. do a compact all with no problems making sure I was off line
: 3. import about 5 folders and compact all.no problems
: 4. repeat step 2 until I had problems.
: 5. make sure that problem folder was deleted in the test identity
: and made sure the deleted items folder was empty
:
: The problem of not beeing able to perform a compact all in OE 6
: still occures with a different folder beeing spoken (I use a screen
: reader) every
: time the message that a folder is in use by OE or a different
: program, appears. I hope all of this info helps.
: marrie

un able to do a compact all in OE6
 

marrie wrote:
I don't think it's my screen reader. it just tells me what's there.

I know what a screen reader does, Marrie. I don't know for sure if the
screen reader's the problem either but I think you should at least rule it
out. wink
--
~PA Bear

marrie wrote:
I don't think it's my screen reader. it just tells me what's there. I cold
try it with *gulp* narator and see what happens. Maybe it can give me a
clue
ass to what's happeneng.
Marrie

PA Bear wrote:
See Bruce's reply...and I think you'll need the assistance of a
sighted person to assist you any further, Marrie, I'm sorry to say.

However, on the remote, off-chance that your screen reader software
is causing the problem, try disabling it before you run a manual
compact. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
This is a follow up thread as I'm haivn tproblems sending witht e
continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity
and made sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6
still occures with a different folder beeing spoken (I use a screen
reader) every
time the message that a folder is in use by OE or a different
program, appears. I hope all of this info helps.
marrie

un able to do a compact all in OE6
 

Well, Using narator didn't help. it stil tokd me the same message. so it's
not my screen reader. I might just bite the bullet and reformat at some poit
and see if it goes away. Or find a way to reinstall OE6.
marrie

PA Bear wrote:
: marrie wrote:
: I don't think it's my screen reader. it just tells me what's there.
:
: I know what a screen reader does, Marrie. I don't know for sure if
: the screen reader's the problem either but I think you should at
: least rule it out. wink
: --
: ~PA Bear
:
: marrie wrote:
: I don't think it's my screen reader. it just tells me what's there.
: I cold try it with *gulp* narator and see what happens. Maybe it
: can give me a clue
: ass to what's happeneng.
: Marrie
:
: PA Bear wrote:
: See Bruce's reply...and I think you'll need the assistance of a
: sighted person to assist you any further, Marrie, I'm sorry to
: say.
:
: However, on the remote, off-chance that your screen reader
: software is causing the problem, try disabling it before you run
: a manual compact. --
: ~Robear Dyer (PA Bear)
: MS MVP-Windows (IE, OE, Security, Shell/User)
: AumHa VSOP & Admin; DTS-L.org
:
: marrie wrote:
: This is a follow up thread as I'm haivn tproblems sending witht e
: continuing
: thread. Hear is what we did so far.
: 1. creat a new identity. i called it test for now.
: 2. do a compact all with no problems making sure I was off line
: 3. import about 5 folders and compact all.no problems
: 4. repeat step 2 until I had problems.
: 5. make sure that problem folder was deleted in the test identity
: and made sure the deleted items folder was empty
:
: The problem of not beeing able to perform a compact all in OE 6
: still occures with a different folder beeing spoken (I use a
: screen reader) every
: time the message that a folder is in use by OE or a different
: program, appears. I hope all of this info helps.
: marrie

un able to do a compact all in OE6
 

I don't think reinstalling/repairing OE will fix the problem, Marrie (and
doing so is fraught with pitfalls). /Formatting/ and reinstalling Windows
probably would (a Repair Install probably would not) but that's a rather
drastic and even more complicated step.

Personally, I'd recommend taking the machine (i.e., the tower) to a local,
reputable and independent (i.e., not BigBoxStoreUSA) shop. Have them do a
/thorough/ check for hijackware. If that doesn't resolve the problem, have
them back-up your personal data, format and reinstall Windows using the CD
that came with the machine or that you originally purchased.

They should then get all critical updates installed, enable the Windows
Firewall (or install a third-party firewall of your choice), install and
properly configure an anti-virus application, and then copy your personal
data back to the machine.

Good luck. This is one of the thorniest OE issues I've seen in years.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
Well, Using narator didn't help. it stil tokd me the same message. so it's
not my screen reader. I might just bite the bullet and reformat at some
poit
and see if it goes away. Or find a way to reinstall OE6.
marrie

PA Bear wrote:
marrie wrote:
I don't think it's my screen reader. it just tells me what's there.

I know what a screen reader does, Marrie. I don't know for sure if
the screen reader's the problem either but I think you should at
least rule it out. wink
--
~PA Bear

marrie wrote:
I don't think it's my screen reader. it just tells me what's there.
I cold try it with *gulp* narator and see what happens. Maybe it
can give me a clue
ass to what's happeneng.
Marrie

PA Bear wrote:
See Bruce's reply...and I think you'll need the assistance of a
sighted person to assist you any further, Marrie, I'm sorry to
say.

However, on the remote, off-chance that your screen reader
software is causing the problem, try disabling it before you run
a manual compact. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
This is a follow up thread as I'm haivn tproblems sending witht e
continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity
and made sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6
still occures with a different folder beeing spoken (I use a
screen reader) every
time the message that a folder is in use by OE or a different
program, appears. I hope all of this info helps.
marrie