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mcp6453 June 4th 07 04:33 PM

OE Crashing
 
New IBM desktop computer has a fresh install of XP SP2 with all updates.
All information from Outlook Express old computer was moved to new
computer. Everything is working well except that when the operator tries
to save her signature, OE crashes. Where to look?

Bruce Hagen June 4th 07 04:37 PM

OE Crashing
 
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"mcp6453" wrote in message
...
New IBM desktop computer has a fresh install of XP SP2 with all updates.
All information from Outlook Express old computer was moved to new
computer. Everything is working well except that when the operator tries
to save her signature, OE crashes. Where to look?



mcp6453 June 4th 07 05:06 PM

OE Crashing
 
Bruce Hagen wrote:
You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from
the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169


Great. Thanks, Bruce. I will give that a try.


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