I recently opened Outlook Express 6 on my XP machine, and OE just
continually showed the hourglass. I couldn't use any of the functions or do
anything except crash out of it with Ctrl+Alt+Del.

I went into the OE store directory and moved Inbox.dbx to another location
and reopened OE. OE opened fine, no hourglass, and everything was fine. It,
of course, showed an empty Inbox, which it created to replace the missing
one. I then put Inbox.dbx back into the store directory (overwriting the one
that OE had just created), and OE hung again.

So it seems that either my Inbox file is corrupted, or there's a file in
there that's causing this problem. What can I do? Is there a way to fix this
file so that I can get at the messages that are in it?

Thanks for any assistance!

Neil

Start by creating a local folder of your own and moving the messages there.
If that folder causes OE to Hang, you will have to either get rid of the
messages, or create yet another folder and move messages there, say in
groups of about 20 at a time until you narrow it down and find the offending
message.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Neil" wrote in message
et...
I recently opened Outlook Express 6 on my XP machine, and OE just
continually showed the hourglass. I couldn't use any of the functions or do
anything except crash out of it with Ctrl+Alt+Del.

I went into the OE store directory and moved Inbox.dbx to another location
and reopened OE. OE opened fine, no hourglass, and everything was fine.
It, of course, showed an empty Inbox, which it created to replace the
missing one. I then put Inbox.dbx back into the store directory
(overwriting the one that OE had just created), and OE hung again.

So it seems that either my Inbox file is corrupted, or there's a file in
there that's causing this problem. What can I do? Is there a way to fix
this file so that I can get at the messages that are in it?

Thanks for any assistance!

Neil

"Neil" wrote in message
et...
I recently opened Outlook Express 6 on my XP machine, and OE just
continually showed the hourglass. I couldn't use any of the functions or do
anything except crash out of it with Ctrl+Alt+Del.

I went into the OE store directory and moved Inbox.dbx to another location
and reopened OE. OE opened fine, no hourglass, and everything was fine.
It, of course, showed an empty Inbox, which it created to replace the
missing one. I then put Inbox.dbx back into the store directory
(overwriting the one that OE had just created), and OE hung again.

So it seems that either my Inbox file is corrupted, or there's a file in
there that's causing this problem. What can I do? Is there a way to fix
this file so that I can get at the messages that are in it?

Thanks for any assistance!

Neil

Neil,
Here's a direct link to software($7) that may provide a solution to recover messages from the corrupted Inbox.dbx folder and recovery.
http://www.oehelp.com/DBXtract/Default.aspx

Additional reading info on corrupt dbx files and DBXtract
http://www.updatexp.com/tip23.html

There may be other 3rd party versions(fee or free) that also perform the same task on the net, but the above has a long history of success.

...winston


"Neil" wrote in message et...
:I recently opened Outlook Express 6 on my XP machine, and OE just
: continually showed the hourglass. I couldn't use any of the functions or do
: anything except crash out of it with Ctrl+Alt+Del.
:
: I went into the OE store directory and moved Inbox.dbx to another location
: and reopened OE. OE opened fine, no hourglass, and everything was fine. It,
: of course, showed an empty Inbox, which it created to replace the missing
: one. I then put Inbox.dbx back into the store directory (overwriting the one
: that OE had just created), and OE hung again.
:
: So it seems that either my Inbox file is corrupted, or there's a file in
: there that's causing this problem. What can I do? Is there a way to fix this
: file so that I can get at the messages that are in it?
:
: Thanks for any assistance!
:
: Neil
:
:

Thanks for the tips! Not sure how I can move messages there in groups of 20
at a time, since I can't access the folder. As noted, when I open OE, it
just hangs. I can see the messages in the Inbox. But I can't do anything
with them, nor with any of the menus.

Neil

"Bruce Hagen" wrote in message
...
Start by creating a local folder of your own and moving the messages
there. If that folder causes OE to Hang, you will have to either get rid
of the messages, or create yet another folder and move messages there, say
in groups of about 20 at a time until you narrow it down and find the
offending message.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Neil" wrote in message
et...
I recently opened Outlook Express 6 on my XP machine, and OE just
continually showed the hourglass. I couldn't use any of the functions or
do anything except crash out of it with Ctrl+Alt+Del.

I went into the OE store directory and moved Inbox.dbx to another
location and reopened OE. OE opened fine, no hourglass, and everything
was fine. It, of course, showed an empty Inbox, which it created to
replace the missing one. I then put Inbox.dbx back into the store
directory (overwriting the one that OE had just created), and OE hung
again.

So it seems that either my Inbox file is corrupted, or there's a file in
there that's causing this problem. What can I do? Is there a way to fix
this file so that I can get at the messages that are in it?

Thanks for any assistance!

Neil

Thanks!

"...winston" wrote in message
...
Neil,
Here's a direct link to software($7) that may provide a solution to recover
messages from the corrupted Inbox.dbx folder and recovery.
http://www.oehelp.com/DBXtract/Default.aspx

Additional reading info on corrupt dbx files and DBXtract
http://www.updatexp.com/tip23.html

There may be other 3rd party versions(fee or free) that also perform the
same task on the net, but the above has a long history of success.

...winston


"Neil" wrote in message
et...
:I recently opened Outlook Express 6 on my XP machine, and OE just
: continually showed the hourglass. I couldn't use any of the functions or
do
: anything except crash out of it with Ctrl+Alt+Del.
:
: I went into the OE store directory and moved Inbox.dbx to another location
: and reopened OE. OE opened fine, no hourglass, and everything was fine.
It,
: of course, showed an empty Inbox, which it created to replace the missing
: one. I then put Inbox.dbx back into the store directory (overwriting the
one
: that OE had just created), and OE hung again.
:
: So it seems that either my Inbox file is corrupted, or there's a file in
: there that's causing this problem. What can I do? Is there a way to fix
this
: file so that I can get at the messages that are in it?
:
: Thanks for any assistance!
:
: Neil
:
:

Rename the dbx file to Inboxold.dbx and then use a recovery tool.

Macallan Outlook Express Extraction:
http://www.insideoe.com/resources/tools.htm#macallan

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Neil" wrote in message
. net...
Thanks for the tips! Not sure how I can move messages there in groups of
20 at a time, since I can't access the folder. As noted, when I open OE,
it just hangs. I can see the messages in the Inbox. But I can't do
anything with them, nor with any of the menus.

Neil

"Bruce Hagen" wrote in message
...
Start by creating a local folder of your own and moving the messages
there. If that folder causes OE to Hang, you will have to either get rid
of the messages, or create yet another folder and move messages there,
say in groups of about 20 at a time until you narrow it down and find the
offending message.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Neil" wrote in message
et...
I recently opened Outlook Express 6 on my XP machine, and OE just
continually showed the hourglass. I couldn't use any of the functions or
do anything except crash out of it with Ctrl+Alt+Del.

I went into the OE store directory and moved Inbox.dbx to another
location and reopened OE. OE opened fine, no hourglass, and everything
was fine. It, of course, showed an empty Inbox, which it created to
replace the missing one. I then put Inbox.dbx back into the store
directory (overwriting the one that OE had just created), and OE hung
again.

So it seems that either my Inbox file is corrupted, or there's a file in
there that's causing this problem. What can I do? Is there a way to fix
this file so that I can get at the messages that are in it?

Thanks for any assistance!

Neil

You're welcome,
Let us know if successful.
...winston

"Neil" wrote in message . net...
: Thanks!
:
: "...winston" wrote in message
: ...
: Neil,
: Here's a direct link to software($7) that may provide a solution to recover
: messages from the corrupted Inbox.dbx folder and recovery.
: http://www.oehelp.com/DBXtract/Default.aspx
:
: Additional reading info on corrupt dbx files and DBXtract
: http://www.updatexp.com/tip23.html
:
: There may be other 3rd party versions(fee or free) that also perform the
: same task on the net, but the above has a long history of success.
:
: ...winston
:
:
: "Neil" wrote in message
: et...
::I recently opened Outlook Express 6 on my XP machine, and OE just
:: continually showed the hourglass. I couldn't use any of the functions or
: do
:: anything except crash out of it with Ctrl+Alt+Del.
::
:: I went into the OE store directory and moved Inbox.dbx to another location
:: and reopened OE. OE opened fine, no hourglass, and everything was fine.
: It,
:: of course, showed an empty Inbox, which it created to replace the missing
:: one. I then put Inbox.dbx back into the store directory (overwriting the
: one
:: that OE had just created), and OE hung again.
::
:: So it seems that either my Inbox file is corrupted, or there's a file in
:: there that's causing this problem. What can I do? Is there a way to fix
: this
:: file so that I can get at the messages that are in it?
::
:: Thanks for any assistance!
::
:: Neil
::
::
:
: