The file may be empty. Even though it shows 24MB, the size will not change
until you compact, which you did not do for the backup file.

At this point, the only thing I can suggest is DBXpress.

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

In the future, I strongly recommend you heed the OE warnings I posted,
especially not archiving mail in default folders, and using a backup program
like OEQB.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
I made sure to drag out the Temp Inbox.dbx file from the OE store folder. I
then closed the folder.

Using Windows Explorer, I dragged the backup dbx file to the OE store
folder
and was asked to overwrite. I clicked "Yes."

I opened OE, but no messages were in the Temp Inbox folder I created.
Seeing
this didn't work, I opened the OE store folder and saw that the Temp
Inbox.dbx file is 24 MB -- the size of the Inbox folder before the
messages
went missing.

Is this Temp Inbox.dbx file corrupted, then?

"Bruce Hagen" wrote:

That is the correct way. Create it, open it and close OE. Then drag the
backup file *renamed the same* to the OE store folder. This is done in
Windows Explorer.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
I neglected to mention that the first time I created the new Temp Inbox
folder, I created it under "Local Folders," thus making it a Special
folder.

"italianjetli" wrote:

Hey, Mr. Hagen. I apologize once more for the duplication of posts.

My laptop runs on Win 98, but I managed to translate your steps below
to
do
what I would need to do.

I renamed my copy of the Inbox.dbx file to Temp Inbox.dbx. The new
folder
I
created in OE was Temp Inbox. I closed OE. I copied and pasted Temp
Inbox.dbx
into the Store folder. I opened OE, but no messages were in the Temp
Inbox
folder.

I repeated the above steps by first creating a new Inbox subfolder
called
Temp Inbox. Again, I had no luck.

"Bruce Hagen" wrote:

59KB is an empty file. Do you still have a copy of the Inbox.dbx?
Rename it
to anything you want. Let's use Temp.dbx as a example. The following
is
a
canned reply for a dbx file on the Desktop, so just use the folder
the
file
is in rather than the Desktop.

Open OE and create a folder with the *exact* same name as the one on
the
Desktop, (Temp). Open the new folder and then close OE. Go to
Windows
Explorer and locate the Message Store folder for your OE identity,
but
don't
open it. Click on the Desktop and drag the file from the Desktop in
the
right hand pane to the OE store folder in the left pane. Prompt -
"Do
you
want to overwrite......."? Click Yes.

To help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupt. Create your own user defined folders for storing mail and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs and causes a multitude of problems
such
as
time-outs and account setting changes. Your up-to-date A/V program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in
message
...
Hello, all.

Before asking my questions below, please note I searched for
threads
that
might address how to recover the messages missing from my Inbox
folder in
OE.
I don't mean to piggyback on the original poster's question; I
just
figure
that the more questions and replies in a thread, the better --
especially
in
a type of thread that probably gets started every two days. :-)

My latop is running on Windows 98. I found the Store folder
easily,
and
therefore, the *.dbx files. I am fortunate because I have the
backup
of
the
original Inbox.dbx file, which is 24 MB. I have copied this backup
file
into
the Store folder and then tried compacting the folders in OE --
this
didn't
work. (The Inbox.dbx file in the Store folder shows a size of 59
KB,
and
my
messages didn't reappear.)

After reading the Web pages linked in various posts in numerous
threads,
my
questions are as follows:

1. I figure my best options are to use DBXtract or Macallan Mail
Software,
but not DBXpress (based upon the Known Issues listed at
http://www.oehelp.com/DBXpress/Default.aspx). Am I right?
2. If I opt to go with a Macallan solution
(http://macallan.club.fr/index.htm), do I download the
WOE5Extract.zip
file
or OutlookExtract.zip file (which is a DOS version)? Why is OE5,
rather
than
OE6, in the filename of the former file?
3. When I upgrade to XP in a few weeks, what can I do to avoid
the
problems
some users have with missing OE mail, adress books, and folders
after
upgrading? (I've already saved that KB article in case this
happens.)

Thanks in advance for anyone who can help. Even if I don't recover
my
messages, I've learned a lot and hope to pass on what I've learned
to
my
friends who, like me, are not tech-savvy and are still running
computers
on
old technology.


"Michael Santovec" wrote:

If you are talking about the Gmail web site, then you need to ask
them.

If the problem is in Outlook Express set to download the Gmail,
then
see:
Messages in Inbox or other mail folders disappear
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


wrote in message
ups.com...
Can anyone help?! I am not technically-inclined, but today
logged
on
to my Gmail account and my inbox has totally dissappeared to be
replaced with a blank page saying No New Mail. I have not
deleted
my
inbox. Is there anything I can do or is this a common google
slip
up?
Thanks
Sarah

Mr. Hagen:

Thanks again for trying to help.

Using DBXpress to extract messages from dbx files is not recommended for my
Win 98 OS according to the page you cited below,
http://www.oehelp.com/DBXpress/Default.aspx:

KNOWN ISSUES

1. Using the extract from Disk function does not work in older operating
systems (Win9x or WinMe), but only in newer operating systems (Win2000,
WinXP, WinServer 2003, and Windows Vista). A hard drive from the older
operating systems can be connected to a computer running one of the newer
operating systems, and then the disk extraction will work.
------------
I also found a number of posts in older threads that not only indicated the
Macallan OE extraction software did not work properly but that instructions
or documentation for installing also was not available. I downloaded all
three zip files on the Macallan page often linked in posts and managed to
figure out that after installation, you had to open, in the program, the dbx
file from which you were hoping to extract e-mail messages. The program does
some processing in a Step One and then a Step Two, and if messages can be
extracted, they will appear in a worksheet view. When I tried to extract
messages from my corrupted folder, I received the error message "This program
has performed an illegal operation and will be shut down" -- which indicates
there may no longer be messages in the dbx file.

Steve Cochran had a warning about the Macallan OE extraction software,
below, which I found in an older post (Subject: How to retrieve a deleted
mail? 11/20/2006 5:12 AM PST):

The program you reference below [Macallan Outlook Express Extraction] will
not extract deleted messages. There is a special signature to such that that
program is unaware of.

steve
------------
I'm not sure what his second sentence means.

"Bruce Hagen" wrote:

The file may be empty. Even though it shows 24MB, the size will not change
until you compact, which you did not do for the backup file.

At this point, the only thing I can suggest is DBXpress.

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

In the future, I strongly recommend you heed the OE warnings I posted,
especially not archiving mail in default folders, and using a backup program
like OEQB.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
I made sure to drag out the Temp Inbox.dbx file from the OE store folder. I
then closed the folder.

Using Windows Explorer, I dragged the backup dbx file to the OE store
folder
and was asked to overwrite. I clicked "Yes."

I opened OE, but no messages were in the Temp Inbox folder I created.
Seeing
this didn't work, I opened the OE store folder and saw that the Temp
Inbox.dbx file is 24 MB -- the size of the Inbox folder before the
messages
went missing.

Is this Temp Inbox.dbx file corrupted, then?

"Bruce Hagen" wrote:

That is the correct way. Create it, open it and close OE. Then drag the
backup file *renamed the same* to the OE store folder. This is done in
Windows Explorer.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
I neglected to mention that the first time I created the new Temp Inbox
folder, I created it under "Local Folders," thus making it a Special
folder.

"italianjetli" wrote:

Hey, Mr. Hagen. I apologize once more for the duplication of posts.

My laptop runs on Win 98, but I managed to translate your steps below
to
do
what I would need to do.

I renamed my copy of the Inbox.dbx file to Temp Inbox.dbx. The new
folder
I
created in OE was Temp Inbox. I closed OE. I copied and pasted Temp
Inbox.dbx
into the Store folder. I opened OE, but no messages were in the Temp
Inbox
folder.

I repeated the above steps by first creating a new Inbox subfolder
called
Temp Inbox. Again, I had no luck.

"Bruce Hagen" wrote:

59KB is an empty file. Do you still have a copy of the Inbox.dbx?
Rename it
to anything you want. Let's use Temp.dbx as a example. The following
is
a
canned reply for a dbx file on the Desktop, so just use the folder
the
file
is in rather than the Desktop.

Open OE and create a folder with the *exact* same name as the one on
the
Desktop, (Temp). Open the new folder and then close OE. Go to
Windows
Explorer and locate the Message Store folder for your OE identity,
but
don't
open it. Click on the Desktop and drag the file from the Desktop in
the
right hand pane to the OE store folder in the left pane. Prompt -
"Do
you
want to overwrite......."? Click Yes.

To help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupt. Create your own user defined folders for storing mail and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs and causes a multitude of problems
such
as
time-outs and account setting changes. Your up-to-date A/V program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in
message
...
Hello, all.

Before asking my questions below, please note I searched for
threads
that
might address how to recover the messages missing from my Inbox
folder in
OE.
I don't mean to piggyback on the original poster's question; I
just
figure
that the more questions and replies in a thread, the better --
especially
in
a type of thread that probably gets started every two days. :-)

My latop is running on Windows 98. I found the Store folder
easily,
and
therefore, the *.dbx files. I am fortunate because I have the
backup
of
the
original Inbox.dbx file, which is 24 MB. I have copied this backup
file
into
the Store folder and then tried compacting the folders in OE --
this
didn't
work. (The Inbox.dbx file in the Store folder shows a size of 59
KB,
and
my
messages didn't reappear.)

After reading the Web pages linked in various posts in numerous
threads,
my
questions are as follows:

1. I figure my best options are to use DBXtract or Macallan Mail
Software,
but not DBXpress (based upon the Known Issues listed at
http://www.oehelp.com/DBXpress/Default.aspx). Am I right?
2. If I opt to go with a Macallan solution
(http://macallan.club.fr/index.htm), do I download the
WOE5Extract.zip
file
or OutlookExtract.zip file (which is a DOS version)? Why is OE5,
rather
than
OE6, in the filename of the former file?
3. When I upgrade to XP in a few weeks, what can I do to avoid
the
problems
some users have with missing OE mail, adress books, and folders
after
upgrading? (I've already saved that KB article in case this
happens.)

Thanks in advance for anyone who can help. Even if I don't recover
my
messages, I've learned a lot and hope to pass on what I've learned
to
my
friends who, like me, are not tech-savvy and are still running
computers
on
old technology.


"Michael Santovec" wrote:

If you are talking about the Gmail web site, then you need to ask
them.

If the problem is in Outlook Express set to download the Gmail,
then
see:
Messages in Inbox or other mail folders disappear
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


wrote in message
ups.com...
Can anyone help?! I am not technically-inclined, but today
logged
on
to my Gmail account and my inbox has totally dissappeared to be
replaced with a blank page saying No New Mail. I have not
deleted
my
inbox. Is there anything I can do or is this a common google
slip
up?
Thanks
Sarah

I'm sorry, but I really think you're out of luck then. I have tried every
way I know of and I believe that the dbx file is empty. I would get OEQB to
prevent this in the future.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
Mr. Hagen:

Thanks again for trying to help.

Using DBXpress to extract messages from dbx files is not recommended for
my
Win 98 OS according to the page you cited below,
http://www.oehelp.com/DBXpress/Default.aspx:

KNOWN ISSUES

1. Using the extract from Disk function does not work in older operating
systems (Win9x or WinMe), but only in newer operating systems (Win2000,
WinXP, WinServer 2003, and Windows Vista). A hard drive from the older
operating systems can be connected to a computer running one of the newer
operating systems, and then the disk extraction will work.
------------
I also found a number of posts in older threads that not only indicated
the
Macallan OE extraction software did not work properly but that
instructions
or documentation for installing also was not available. I downloaded all
three zip files on the Macallan page often linked in posts and managed to
figure out that after installation, you had to open, in the program, the
dbx
file from which you were hoping to extract e-mail messages. The program
does
some processing in a Step One and then a Step Two, and if messages can be
extracted, they will appear in a worksheet view. When I tried to extract
messages from my corrupted folder, I received the error message "This
program
has performed an illegal operation and will be shut down" -- which
indicates
there may no longer be messages in the dbx file.

Steve Cochran had a warning about the Macallan OE extraction software,
below, which I found in an older post (Subject: How to retrieve a
deleted
mail? 11/20/2006 5:12 AM PST):

The program you reference below [Macallan Outlook Express Extraction] will
not extract deleted messages. There is a special signature to such that
that
program is unaware of.

steve
------------
I'm not sure what his second sentence means.

"Bruce Hagen" wrote:

The file may be empty. Even though it shows 24MB, the size will not
change
until you compact, which you did not do for the backup file.

At this point, the only thing I can suggest is DBXpress.

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

In the future, I strongly recommend you heed the OE warnings I posted,
especially not archiving mail in default folders, and using a backup
program
like OEQB.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in message
...
I made sure to drag out the Temp Inbox.dbx file from the OE store
folder. I
then closed the folder.

Using Windows Explorer, I dragged the backup dbx file to the OE store
folder
and was asked to overwrite. I clicked "Yes."

I opened OE, but no messages were in the Temp Inbox folder I created.
Seeing
this didn't work, I opened the OE store folder and saw that the Temp
Inbox.dbx file is 24 MB -- the size of the Inbox folder before the
messages
went missing.

Is this Temp Inbox.dbx file corrupted, then?

"Bruce Hagen" wrote:

That is the correct way. Create it, open it and close OE. Then drag
the
backup file *renamed the same* to the OE store folder. This is done in
Windows Explorer.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in
message
...
I neglected to mention that the first time I created the new Temp
Inbox
folder, I created it under "Local Folders," thus making it a Special
folder.

"italianjetli" wrote:

Hey, Mr. Hagen. I apologize once more for the duplication of posts.

My laptop runs on Win 98, but I managed to translate your steps
below
to
do
what I would need to do.

I renamed my copy of the Inbox.dbx file to Temp Inbox.dbx. The new
folder
I
created in OE was Temp Inbox. I closed OE. I copied and pasted Temp
Inbox.dbx
into the Store folder. I opened OE, but no messages were in the
Temp
Inbox
folder.

I repeated the above steps by first creating a new Inbox subfolder
called
Temp Inbox. Again, I had no luck.

"Bruce Hagen" wrote:

59KB is an empty file. Do you still have a copy of the Inbox.dbx?
Rename it
to anything you want. Let's use Temp.dbx as a example. The
following
is
a
canned reply for a dbx file on the Desktop, so just use the
folder
the
file
is in rather than the Desktop.

Open OE and create a folder with the *exact* same name as the one
on
the
Desktop, (Temp). Open the new folder and then close OE. Go to
Windows
Explorer and locate the Message Store folder for your OE
identity,
but
don't
open it. Click on the Desktop and drag the file from the Desktop
in
the
right hand pane to the OE store folder in the left pane. Prompt -
"Do
you
want to overwrite......."? Click Yes.

To help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupt. Create your own user defined folders for storing mail
and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders
are
open. Then: File | Work Offline (or double click Working Online
in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs and causes a multitude of
problems
such
as
time-outs and account setting changes. Your up-to-date A/V
program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" wrote in
message
...
Hello, all.

Before asking my questions below, please note I searched for
threads
that
might address how to recover the messages missing from my Inbox
folder in
OE.
I don't mean to piggyback on the original poster's question; I
just
figure
that the more questions and replies in a thread, the better --
especially
in
a type of thread that probably gets started every two days. :-)

My latop is running on Windows 98. I found the Store folder
easily,
and
therefore, the *.dbx files. I am fortunate because I have the
backup
of
the
original Inbox.dbx file, which is 24 MB. I have copied this
backup
file
into
the Store folder and then tried compacting the folders in OE --
this
didn't
work. (The Inbox.dbx file in the Store folder shows a size of
59
KB,
and
my
messages didn't reappear.)

After reading the Web pages linked in various posts in numerous
threads,
my
questions are as follows:

1. I figure my best options are to use DBXtract or Macallan
Mail
Software,
but not DBXpress (based upon the Known Issues listed at
http://www.oehelp.com/DBXpress/Default.aspx). Am I right?
2. If I opt to go with a Macallan solution
(http://macallan.club.fr/index.htm), do I download the
WOE5Extract.zip
file
or OutlookExtract.zip file (which is a DOS version)? Why is
OE5,
rather
than
OE6, in the filename of the former file?
3. When I upgrade to XP in a few weeks, what can I do to avoid
the
problems
some users have with missing OE mail, adress books, and folders
after
upgrading? (I've already saved that KB article in case this
happens.)

Thanks in advance for anyone who can help. Even if I don't
recover
my
messages, I've learned a lot and hope to pass on what I've
learned
to
my
friends who, like me, are not tech-savvy and are still running
computers
on
old technology.


"Michael Santovec" wrote:

If you are talking about the Gmail web site, then you need to
ask
them.

If the problem is in Outlook Express set to download the
Gmail,
then
see:
Messages in Inbox or other mail folders disappear
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


wrote in message
ups.com...
Can anyone help?! I am not technically-inclined, but today
logged
on
to my Gmail account and my inbox has totally dissappeared to
be
replaced with a blank page saying No New Mail. I have not
deleted
my
inbox. Is there anything I can do or is this a common google
slip
up?
Thanks
Sarah

"italianjetli" wrote in message
...
Mr. Hagen:

Thanks again for trying to help.

Using DBXpress to extract messages from dbx files is not recommended for
my
Win 98 OS according to the page you cited below,
http://www.oehelp.com/DBXpress/Default.aspx:

KNOWN ISSUES

1. Using the extract from Disk function does not work in older operating
systems (Win9x or WinMe), but only in newer operating systems (Win2000,
WinXP, WinServer 2003, and Windows Vista). A hard drive from the older
operating systems can be connected to a computer running one of the newer
operating systems, and then the disk extraction will work.
------------
I also found a number of posts in older threads that not only indicated
the
Macallan OE extraction software did not work properly but that
instructions
or documentation for installing also was not available. I downloaded all
three zip files on the Macallan page often linked in posts and managed to
figure out that after installation, you had to open, in the program, the
dbx
file from which you were hoping to extract e-mail messages. The program
does
some processing in a Step One and then a Step Two, and if messages can be
extracted, they will appear in a worksheet view. When I tried to extract
messages from my corrupted folder, I received the error message "This
program
has performed an illegal operation and will be shut down" -- which
indicates
there may no longer be messages in the dbx file.

Steve Cochran had a warning about the Macallan OE extraction software,
below, which I found in an older post (Subject: How to retrieve a
deleted
mail? 11/20/2006 5:12 AM PST):

The program you reference below [Macallan Outlook Express Extraction] will
not extract deleted messages. There is a special signature to such that
that
program is unaware of.


DBxtract will extract messages from a DBX file on Win98.

DBXpress will also extract messages from a DBX file on Win98. It's the
extract from disk function that won't work on Win98.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.