No incoming e=mails
 

In Outlook Express I can send e-mails, but see none coming in, including
those I have sent to myself to test the system. I have re-input the
smtp address 'smtp.freeserve.co.uk" and also tried substituting that
with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and password
for the server' . Entering them achieves nothing.

No incoming e=mails
 

The SMTP server is for sending, not receiving. The POP3 server is for
receiving.

Does your ISP offer web mail? Can you access that and see your
messages?

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password with
Exchange server
http://support.microsoft.com/?kbid=236032


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.

No incoming e=mails
 

"Michael Santovec" wrote in message
...
The SMTP server is for sending, not receiving. The POP3 server is for
receiving.

Does your ISP offer web mail? Can you access that and see your
messages?

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values
seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary
to delete the mail account, restart OE and then set up the account
again. In some cases it might be necessary to set up a new identity
in OE and create the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password
with Exchange server
http://support.microsoft.com/?kbid=236032


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.


Tried everything short of messing with registry. A 'system restore'
seems to have done the trick. Will it be a permanent solution I
wonder?

No incoming e=mails
 

"Lofty." wrote in message
...

"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in, including
those I have sent to myself to test the system. I have re-input the
smtp address 'smtp.freeserve.co.uk" and also tried substituting that
with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and password
for the server' . Entering them achieves nothing.


Tried everything short of messing with registry. A 'system restore' seems
to have done the trick. Will it be a permanent solution I wonder?

What anti-virus are you using?
Are you using an anti-spam program?

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

No incoming e=mails
 

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Lofty." wrote in message
...

"Lofty." wrote in
message ...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.


Tried everything short of messing with registry. A 'system restore'
seems to have done the trick. Will it be a permanent solution I
wonder?

Well, Frank, it was not permanent - I think it was perhaps a
coincidence. Now getting the log on box all the time, Have also ben
having connections problems which the ISP is said to be working on.
This makes raising links difficult.

What anti-virus are you using?

I was using AVG tried disabling the e-mail scanner but it kept coming
back at me. Uninstalled AVG but no difference.
Are you using an anti-spam program?

Was using Mailwasher but that is uninstalled now.

Michael Santovec suggested:-
"In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.*
I suppose that means File Identities New Identity.....but what then
please?


--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

No incoming e=mails
 

"Lofty." wrote in message
...

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Lofty." wrote in message
...

"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.


Tried everything short of messing with registry. A 'system restore'
seems to have done the trick. Will it be a permanent solution I
wonder?

Well, Frank, it was not permanent - I think it was perhaps a coincidence.
Now getting the log on box all the time, Have also ben having
connections problems which the ISP is said to be working on. This makes
raising links difficult.

What anti-virus are you using?

I was using AVG tried disabling the e-mail scanner but it kept coming back
at me. Uninstalled AVG but no difference.
Are you using an anti-spam program?

Was using Mailwasher but that is uninstalled now.

Michael Santovec suggested:-
"In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.*
I suppose that means File Identities New Identity.....but what then
please?


--
Frank Saunders, MS-MVP OE/WM
Do not send mail.


Have a look here..

OLEXP: How to create and use identities in Outlook Express 5.x and 6.0
http://support.microsoft.com/kb/209169/en-us

No incoming e=mails
 

"Lofty." wrote in message
...

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Lofty." wrote in message
...

"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.


Tried everything short of messing with registry. A 'system restore'
seems to have done the trick. Will it be a permanent solution I
wonder?

Well, Frank, it was not permanent - I think it was perhaps a coincidence.
Now getting the log on box all the time, Have also ben having
connections problems which the ISP is said to be working on. This makes
raising links difficult.

What anti-virus are you using?

I was using AVG tried disabling the e-mail scanner but it kept coming back
at me. Uninstalled AVG but no difference.
Are you using an anti-spam program?

Was using Mailwasher but that is uninstalled now.

Michael Santovec suggested:-
"In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.*
I suppose that means File Identities New Identity.....but what then
please?


After setting up the new identity you can import your messages from the old
identity. (File | Import and Export)

I would uninstall AVG and then do a custom install of it and leave off the
email part.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com