cannot change text size
 

Can someone tell me why I cannot change the text size in my outgoing email?
It just started this about a week ago. No matter what size I set the text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

Are you using stationery?
--
Ronald Sommer

"Bellamia" wrote in message
...
: Can someone tell me why I cannot change the text size in my outgoing
email?
: It just started this about a week ago. No matter what size I set the text
at,
: it stays on 12. Can anyone help?
: Thanks! Sheila

cannot change text size
 

"Ron Sommer" wrote:

Are you using stationery?
--
Ronald Sommer

"Bellamia" wrote in message
...
: Can someone tell me why I cannot change the text size in my outgoing
email?
: It just started this about a week ago. No matter what size I set the text
at,
: it stays on 12. Can anyone help?
: Thanks! Sheila


Hi Ron. No stationary. I also noticed this morning I can't change the text
size in my MSN email account either. I can't even change the text in the body
of the email, it stays on 12. This is probably and MSN problem since it
happens in their hotmail also, no?

cannot change text size
 

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my outgoing
email?
It just started this about a week ago. No matter what size I set the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

Hi Mike,
I am having the same problem as Bellamia except this has been happening for
over 2 years now. I tried to do everything that you suggested above but I am
still having the same problem. Are there any other options to this? thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my outgoing
email?
It just started this about a week ago. No matter what size I set the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

Lets start at the beginning.

How are you trying to change text size and what, if anything, happens?

Are you using Plain Text of HTML Format? (Tools, Options, Send).

If you are using HTML, are you using any stationery? (Tools, Options,
Compose)?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Hi Mike,
I am having the same problem as Bellamia except this has been
happening for
over 2 years now. I tried to do everything that you suggested above
but I am
still having the same problem. Are there any other options to this?
thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my
outgoing
email?
It just started this about a week ago. No matter what size I set
the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

Here are the steps that I take to change the font size:
Tools, Options, Compose.
Select font settings for mail....apply, okay.
I've tried to do this over and over but the font and text size remains the
same regardless of my changes.

I am also using HTML for mail settings.
I am also using a gif signature for my mail.

thanks in advance for your help.
Utran

"Michael Santovec" wrote:

Lets start at the beginning.

How are you trying to change text size and what, if anything, happens?

Are you using Plain Text of HTML Format? (Tools, Options, Send).

If you are using HTML, are you using any stationery? (Tools, Options,
Compose)?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Hi Mike,
I am having the same problem as Bellamia except this has been
happening for
over 2 years now. I tried to do everything that you suggested above
but I am
still having the same problem. Are there any other options to this?
thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my
outgoing
email?
It just started this about a week ago. No matter what size I set
the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

In Tools, Options, Compose what font and font size are you selecting for
mail.

Down below that for Stationery, is the mail box checked? If so, the any
font specified in stationery override the above settings. Note the
BLANK for stationery is a stationery named BLANK. It does not mean no
stationery. For no stationery you must uncheck the box for mail.

When you compose a message, what does the font and size show in the
toolbar at the top of the message body?

Can you highlight text and change the font?

You mention using a GIF for a signature. You can't use a GIF directly.
You must use HTML that references the GIF. How did you create the HTML
file? Does it specify any font? Note that signature files should be
created in Notepad, not Word because Word puts in a ton of garbage HTML.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Here are the steps that I take to change the font size:
Tools, Options, Compose.
Select font settings for mail....apply, okay.
I've tried to do this over and over but the font and text size remains
the
same regardless of my changes.

I am also using HTML for mail settings.
I am also using a gif signature for my mail.

thanks in advance for your help.
Utran

"Michael Santovec" wrote:

Lets start at the beginning.

How are you trying to change text size and what, if anything,
happens?

Are you using Plain Text of HTML Format? (Tools, Options, Send).

If you are using HTML, are you using any stationery? (Tools,
Options,
Compose)?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Hi Mike,
I am having the same problem as Bellamia except this has been
happening for
over 2 years now. I tried to do everything that you suggested
above
but I am
still having the same problem. Are there any other options to
this?
thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my
outgoing
email?
It just started this about a week ago. No matter what size I set
the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

you are a GENIUS!

This was the problem all along:

"Down below that for Stationery, is the mail box checked? If so, the any
font specified in stationery override the above settings. Note the
BLANK for stationery is a stationery named BLANK. It does not mean no
stationery. For no stationery you must uncheck the box for mail."


Thank you so much. I have asked everyone about this and no one could figure
it out except for you. You are a GENIUS!!!!

-Utran




"Michael Santovec" wrote:

In Tools, Options, Compose what font and font size are you selecting for
mail.

Down below that for Stationery, is the mail box checked? If so, the any
font specified in stationery override the above settings. Note the
BLANK for stationery is a stationery named BLANK. It does not mean no
stationery. For no stationery you must uncheck the box for mail.

When you compose a message, what does the font and size show in the
toolbar at the top of the message body?

Can you highlight text and change the font?

You mention using a GIF for a signature. You can't use a GIF directly.
You must use HTML that references the GIF. How did you create the HTML
file? Does it specify any font? Note that signature files should be
created in Notepad, not Word because Word puts in a ton of garbage HTML.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Here are the steps that I take to change the font size:
Tools, Options, Compose.
Select font settings for mail....apply, okay.
I've tried to do this over and over but the font and text size remains
the
same regardless of my changes.

I am also using HTML for mail settings.
I am also using a gif signature for my mail.

thanks in advance for your help.
Utran

"Michael Santovec" wrote:

Lets start at the beginning.

How are you trying to change text size and what, if anything,
happens?

Are you using Plain Text of HTML Format? (Tools, Options, Send).

If you are using HTML, are you using any stationery? (Tools,
Options,
Compose)?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Hi Mike,
I am having the same problem as Bellamia except this has been
happening for
over 2 years now. I tried to do everything that you suggested
above
but I am
still having the same problem. Are there any other options to
this?
thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in message
...
Can someone tell me why I cannot change the text size in my
outgoing
email?
It just started this about a week ago. No matter what size I set
the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila

cannot change text size
 

You are welcome and thanks for posting back.

You are not the first one to do that. I don't know why Microsoft
created a stationery called BLANK. It just confuses people.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
you are a GENIUS!

This was the problem all along:

"Down below that for Stationery, is the mail box checked? If so, the
any
font specified in stationery override the above settings. Note the
BLANK for stationery is a stationery named BLANK. It does not mean no
stationery. For no stationery you must uncheck the box for mail."


Thank you so much. I have asked everyone about this and no one could
figure
it out except for you. You are a GENIUS!!!!

-Utran




"Michael Santovec" wrote:

In Tools, Options, Compose what font and font size are you selecting
for
mail.

Down below that for Stationery, is the mail box checked? If so, the
any
font specified in stationery override the above settings. Note the
BLANK for stationery is a stationery named BLANK. It does not mean
no
stationery. For no stationery you must uncheck the box for mail.

When you compose a message, what does the font and size show in the
toolbar at the top of the message body?

Can you highlight text and change the font?

You mention using a GIF for a signature. You can't use a GIF
directly.
You must use HTML that references the GIF. How did you create the
HTML
file? Does it specify any font? Note that signature files should be
created in Notepad, not Word because Word puts in a ton of garbage
HTML.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Here are the steps that I take to change the font size:
Tools, Options, Compose.
Select font settings for mail....apply, okay.
I've tried to do this over and over but the font and text size
remains
the
same regardless of my changes.

I am also using HTML for mail settings.
I am also using a gif signature for my mail.

thanks in advance for your help.
Utran

"Michael Santovec" wrote:

Lets start at the beginning.

How are you trying to change text size and what, if anything,
happens?

Are you using Plain Text of HTML Format? (Tools, Options, Send).

If you are using HTML, are you using any stationery? (Tools,
Options,
Compose)?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"UTran" wrote in message
...
Hi Mike,
I am having the same problem as Bellamia except this has been
happening for
over 2 years now. I tried to do everything that you suggested
above
but I am
still having the same problem. Are there any other options to
this?
thanks.
utran


"Michael Santovec" wrote:

OLEXP: Cannot Change Text Format Using Outlook Express
http://support.microsoft.com/?kbid=178895
The Font Size Changes When You Press ENTER in a New Message
http://support.microsoft.com/?kbid=232001
Default Font Size Is Not Applied in a New HTML E-mail Message
http://support.microsoft.com/?kbid=240730

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bellamia" wrote in
message
...
Can someone tell me why I cannot change the text size in my
outgoing
email?
It just started this about a week ago. No matter what size I
set
the
text at,
it stays on 12. Can anyone help?
Thanks! Sheila