Email attachment symbol, but no attachment
 

I use XP SP2 and IE7 with OE6. I am getting emails which in the top part of
the page - where each email has a line comprising from ,subject, sent - it
also has an attachment symbol, the paper clip, but there is no attachment in
the message header in the bottom preview pane, or when I open it. What is
going wrong here? I assume the symbol should only appear in the line at the
top part of the page if there is an attachment for that message. Other
messages I have received have the same symbol on their line and there is an
attachment in their case.

Email attachment symbol, but no attachment
 

If the message contains any HTML and you are reading in Plain Text, you will
see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of protection
that eats up CPUs and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will continue to
protect you sufficiently. However, with AVG you need to remove and
reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top part
of the page - where each email has a line comprising from ,subject, sent -
it also has an attachment symbol, the paper clip, but there is no
attachment in the message header in the bottom preview pane, or when I open
it. What is going wrong here? I assume the symbol should only appear in
the line at the top part of the page if there is an attachment for that
message. Other messages I have received have the same symbol on their line
and there is an attachment in their case.

Email attachment symbol, but no attachment
 

Bruce,

Many thanks for this prompt and impressive reply. I do indeed use AVG
(abandoned Outpost when it went to version 4). One lives and learns.

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text, you
will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of
protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. However, with AVG you need to remove
and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
see that option. For some reason, just unchecking it in the security
center causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top part
of the page - where each email has a line comprising from ,subject, sent -
it also has an attachment symbol, the paper clip, but there is no
attachment in the message header in the bottom preview pane, or when I
open it. What is going wrong here? I assume the symbol should only
appear in the line at the top part of the page if there is an attachment
for that message. Other messages I have received have the same symbol on
their line and there is an attachment in their case.

Email attachment symbol, but no attachment
 

Have reinstalled AVG without email scanner and problem solved.

"xylophone" wrote in message
...
Bruce,

Many thanks for this prompt and impressive reply. I do indeed use AVG
(abandoned Outpost when it went to version 4). One lives and learns.

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text, you
will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of
protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. However, with AVG you need to
remove and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning
when you see that option. For some reason, just unchecking it in the
security center causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top part
of the page - where each email has a line comprising from ,subject,
sent - it also has an attachment symbol, the paper clip, but there is no
attachment in the message header in the bottom preview pane, or when I
open it. What is going wrong here? I assume the symbol should only
appear in the line at the top part of the page if there is an attachment
for that message. Other messages I have received have the same symbol on
their line and there is an attachment in their case.

Email attachment symbol, but no attachment
 

YW & glad the problem was resolved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
Have reinstalled AVG without email scanner and problem solved.

"xylophone" wrote in message
...
Bruce,

Many thanks for this prompt and impressive reply. I do indeed use AVG
(abandoned Outpost when it went to version 4). One lives and learns.

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text, you
will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of
protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. However, with AVG you need to
remove and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning
when you see that option. For some reason, just unchecking it in the
security center causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top
part of the page - where each email has a line comprising from ,subject,
sent - it also has an attachment symbol, the paper clip, but there is no
attachment in the message header in the bottom preview pane, or when I
open it. What is going wrong here? I assume the symbol should only
appear in the line at the top part of the page if there is an attachment
for that message. Other messages I have received have the same symbol
on their line and there is an attachment in their case.

Email attachment symbol, but no attachment
 

May I just say that, rather than reinstall AVG to forego email
scanning, I rightclicked My Computer and selected Manage/Services &
Applications/Services and disabled it there. I did this ages ago and
have not had any problems...

Kate

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text,
you will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail
scanning enabled, that can cause the issue as well. Normally, I
would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. However, with AVG you need to remove and reinstall AVG
and choose Custom Mode. Uncheck E-mail Scanning when you see that
option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top
part of the page - where each email has a line comprising from
,subject, sent - it also has an attachment symbol, the paper clip,
but there is no attachment in the message header in the bottom
preview pane, or when I open it. What is going wrong here? I
assume the symbol should only appear in the line at the top part of
the page if there is an attachment for that message. Other messages
I have received have the same symbol on their line and there is an
attachment in their case.

Email attachment symbol, but no attachment
 

That may work but it leaves you with a bloated install of AVG Anti-Virus.
--
~PA Bear

Kate wrote:
May I just say that, rather than reinstall AVG to forego email
scanning, I rightclicked My Computer and selected Manage/Services &
Applications/Services and disabled it there. I did this ages ago and
have not had any problems...

Kate

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text,
you will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail
scanning enabled, that can cause the issue as well. Normally, I
would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. However, with AVG you need to remove and reinstall AVG
and choose Custom Mode. Uncheck E-mail Scanning when you see that
option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top
part of the page - where each email has a line comprising from
,subject, sent - it also has an attachment symbol, the paper clip,
but there is no attachment in the message header in the bottom
preview pane, or when I open it. What is going wrong here? I
assume the symbol should only appear in the line at the top part of
the page if there is an attachment for that message. Other messages
I have received have the same symbol on their line and there is an
attachment in their case.

Email attachment symbol, but no attachment
 

On my PC, this procedure produces AVG 7 Alert Manager Server and AVG7 Update
Service. Please explain where email scanning comes into either of these.

"PA Bear" wrote in message
...
That may work but it leaves you with a bloated install of AVG Anti-Virus.
--
~PA Bear

Kate wrote:
May I just say that, rather than reinstall AVG to forego email
scanning, I rightclicked My Computer and selected Manage/Services &
Applications/Services and disabled it there. I did this ages ago and
have not had any problems...

Kate

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text,
you will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail
scanning enabled, that can cause the issue as well. Normally, I
would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. However, with AVG you need to remove and reinstall AVG
and choose Custom Mode. Uncheck E-mail Scanning when you see that
option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top
part of the page - where each email has a line comprising from
,subject, sent - it also has an attachment symbol, the paper clip,
but there is no attachment in the message header in the bottom
preview pane, or when I open it. What is going wrong here? I
assume the symbol should only appear in the line at the top part of
the page if there is an attachment for that message. Other messages
I have received have the same symbol on their line and there is an
attachment in their case.

Email attachment symbol, but no attachment
 

As you have now reinstalled without email scanning, I guess it won`t
appear in Services any more.

I take PA Bear`s point about a bloated install, but as it`s in there
now, I probably won`t go to the bother of a reinstall unless something
else goes wrong, on the premise that "if it ain`t broke, don`t fix
it"!

Kate

"xylophone" wrote in message
...
On my PC, this procedure produces AVG 7 Alert Manager Server and
AVG7 Update Service. Please explain where email scanning comes into
either of these.

"PA Bear" wrote in message
...
That may work but it leaves you with a bloated install of AVG
Anti-Virus.
--
~PA Bear

Kate wrote:
May I just say that, rather than reinstall AVG to forego email
scanning, I rightclicked My Computer and selected Manage/Services
&
Applications/Services and disabled it there. I did this ages ago
and
have not had any problems...

Kate

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain
Text,
you will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail
scanning enabled, that can cause the issue as well. Normally, I
would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes.
Your up-to-date A/V program will continue to protect you
sufficiently. However, with AVG you need to remove and reinstall
AVG
and choose Custom Mode. Uncheck E-mail Scanning when you see that
option. For some reason, just unchecking it in the security
center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the
top
part of the page - where each email has a line comprising from
,subject, sent - it also has an attachment symbol, the paper
clip,
but there is no attachment in the message header in the bottom
preview pane, or when I open it. What is going wrong here? I
assume the symbol should only appear in the line at the top part
of
the page if there is an attachment for that message. Other
messages
I have received have the same symbol on their line and there is
an
attachment in their case.

Email attachment symbol, but no attachment
 

Stopping the following Service and configuring it not to load at startup
should disable AVG's email scanning...

AVG E-mail Scanner (AVGEMS)

....but I can assure you that doing so will make your AVG icon in
Notification Area grayed-out and Security Center will protest about it until
you either re-enable the Service or uninstall AVG and do a custom reinstall,
opting out of installing the Email Scanner.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


xylophone wrote:
On my PC, this procedure produces AVG 7 Alert Manager Server and AVG7
Update
Service. Please explain where email scanning comes into either of these.

"PA Bear" wrote in message
...
That may work but it leaves you with a bloated install of AVG Anti-Virus.
--
~PA Bear

Kate wrote:
May I just say that, rather than reinstall AVG to forego email
scanning, I rightclicked My Computer and selected Manage/Services &
Applications/Services and disabled it there. I did this ages ago and
have not had any problems...

Kate

"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text,
you will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail
scanning enabled, that can cause the issue as well. Normally, I
would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. However, with AVG you need to remove and reinstall AVG
and choose Custom Mode. Uncheck E-mail Scanning when you see that
option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"xylophone" wrote in message
...
I use XP SP2 and IE7 with OE6. I am getting emails which in the top
part of the page - where each email has a line comprising from
,subject, sent - it also has an attachment symbol, the paper clip,
but there is no attachment in the message header in the bottom
preview pane, or when I open it. What is going wrong here? I
assume the symbol should only appear in the line at the top part of
the page if there is an attachment for that message. Other messages
I have received have the same symbol on their line and there is an
attachment in their case.