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#11
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1. If you're referring to the Contacts pane (View Layout Contacts) being
blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
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#12
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Hi
999 was the magic figure. Many thanks again. Roger Mantle -- Extra Income - Ask me how. "PA Bear" wrote: 1. If you're referring to the Contacts pane (View Layout Contacts) being blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#13
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YW & thanks for your feedback.
Dreamweaver wrote: Hi 999 was the magic figure. Many thanks again. Roger Mantle 1. If you're referring to the Contacts pane (View Layout Contacts) being blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#14
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![]() "Dreamweaver" wrote in message ... Hi MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. Regards - Roger Mantle (Dreamweaver) -- Extra Income - Ask me how. "PA Bear" wrote: 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#15
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![]() "PA Bear" wrote in message ... 1. If you're referring to the Contacts pane (View Layout Contacts) being blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#16
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![]() "Dreamweaver" wrote in message ... Hi 999 was the magic figure. Many thanks again. Roger Mantle -- Extra Income - Ask me how. "PA Bear" wrote: 1. If you're referring to the Contacts pane (View Layout Contacts) being blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#17
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![]() "PA Bear" wrote in message ... YW & thanks for your feedback. Dreamweaver wrote: Hi 999 was the magic figure. Many thanks again. Roger Mantle 1. If you're referring to the Contacts pane (View Layout Contacts) being blank (empty), this will happen if there are more than 999 contacts in Address Book. Otherwise... 2. Do you have this Registry key?... HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. -- ~PA Bear Dreamweaver wrote: MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
#18
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![]() "石井 å®æ˜‚" wrote in message ... "Dreamweaver" wrote in message ... Hi MS Outlook is installed but only used to keep a copy of my mobile phone address book. MS Office 2003 is installed. I have set all six identities to empty deleted items on exit. I compact the folders once a week but this also occurs automatically fairly frequently. There are only around 10 messages at any time in my most frequently used identity inbox atny time. Sophos Antivirus does not scan emails. I have created a subfolder of Sent Items in each identity for messages that I want to keep. Regards - Roger Mantle (Dreamweaver) -- Extra Income - Ask me how. "PA Bear" wrote: 1. Tell me if MS Office or MS Outlook is installed? 2. In all identities, do you strictly adhere to the list of caveats I posted in my first reply? -- ~PA Bear Dreamweaver wrote: Hi PA Bear Since fixing the one identity two others have produced the same problem at different times ie no contacts showing. I have fixed these in the same way. Is there a more serious problem that I need to deal with? YW & thanks very much for your feedback! -- ~PA Bear Dreamweaver wrote: Thanks, Worked a treat. Sorry for the delay, I've been away for a while. Regards - Dreamweaver Are you referring to the Shared folder in Address Book or sharing of contacts with Outlook? Assuming the former, the identity in question may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well (i.e., Address Book's Shared folder displays expected contacts), (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dreamweaver wrote: I have seven identities in OE6. In my first identity the shared contacts list has dissapeared while it is available in all other identities. I have restored from a backup but it only fixet the problem for a short time and i get the message "There are no contacts to display" How can I fix this problem? |
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