mail comes in to OE but won't SEND
 

clicking SEND/RECEIVE brings in my mail but refuses to SEND messages. This
problem just started yesterday and I have not changed my settings or info.
Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error number:
0x800CCC0F Thanks in advance for any help.

mail comes in to OE but won't SEND
 

Always post the complete error message (munge you email address as needed).

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


sarah wrote:
clicking SEND/RECEIVE brings in my mail but refuses to SEND messages. This
problem just started yesterday and I have not changed my settings or info.
Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error number:
0x800CCC0F Thanks in advance for any help.

mail comes in to OE but won't SEND
 

Sarah,
In addition to advice provided by PABear, you may wish to verify you
iinet.com settings
http://www.iinet.com/support/answer.php?id=619

Due heed the advice to disable email scanning in your Antivirus program,
in addition to creating the problems already mentioned some AV programs
are not capable of handling SSL encrypted mail(which iinet requires).

Alternative smtp port from the iinet instructions:
"Note: Some other ISP's ( I.E. Comcast, Qwest, Century Tel and many
others.) Tend to block port 25 to all outgoing mail servers except there
own. If you have any issues you can try Port # 587 As a last resort, if
all else fails, you can convert back to port 25; however port 25 will
only work if you are connected to the Infinity Internet Network."

--
...winston
MS-MVP Windows Live Mail

"sarah" sarahnewland@iinetdot com wrote in message
...
clicking SEND/RECEIVE brings in my mail but refuses to SEND messages.
This problem just started yesterday and I have not changed my settings
or info. Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error
number: 0x800CCC0F Thanks in advance for any help.

mail comes in to OE but won't SEND
 

The only part I left out of the error message isthis: Some errors occurred
while processing the rrquested task. Your server has unexpectedly terminated
the connection. possible causes for this include server problems, network
problems,or a long period of inactivity.account: X XXXXX server smtp
iinet.com .. the rest of the report is in my origianl post. I went to the
support page given but it wasn't any help. I can connect to the internet,
and my INCOMING mail is working just fine. Only the OUTGOING mail is NOT
working. More ideas on how to fix this would be appreciated.
Please "PA Bear" wrote in message
...
Always post the complete error message (munge you email address as
needed).

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


sarah wrote:
clicking SEND/RECEIVE brings in my mail but refuses to SEND messages.
This
problem just started yesterday and I have not changed my settings or
info.
Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error
number:
0x800CCC0F Thanks in advance for any help.

mail comes in to OE but won't SEND
 

[psst Never use or post your real email address in a public newsgroup or
forum. Why? See below).]

Did you read KB813514 and try the resolutions in it? Have you disabled
email scanning by your anti-virus application?
--
~PA Bear

"sarah" sarahnewland@iinetdot com wrote in message
...
The only part I left out of the error message isthis: Some errors occurred
while processing the rrquested task. Your server has unexpectedly
terminated the connection. possible causes for this include server
problems, network problems,or a long period of inactivity.account: X XXXXX
server smtp iinet.com .. the rest of the report is in my origianl post. I
went to the support page given but it wasn't any help. I can connect to
the internet, and my INCOMING mail is working just fine. Only the OUTGOING
mail is NOT working. More ideas on how to fix this would be appreciated.

Please "PA Bear" wrote in message
...
Always post the complete error message (munge you email address as
needed).

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


sarah wrote:
clicking SEND/RECEIVE brings in my mail but refuses to SEND messages.
This
problem just started yesterday and I have not changed my settings or
info.
Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error
number:
0x800CCC0F Thanks in advance for any help.

mail comes in to OE but won't SEND
 

Did you try changing to port 587 and also disable your av email scanning
?
--
...winston
MS-MVP Windows Live Mail

"sarah" sarahnewland@iinetdot com wrote in message
...
I went to the support page given but it wasn't any help. I can
connect to the internet, and my INCOMING mail is working just fine.
Only the OUTGOING mail is NOT working.

mail comes into OE but won't SEND
 

I think this might be the answer to the problem, Winston. I am using an
unsecured wireless connection now in AZ. I had no problem with a secured
wireless connection in Las Vegas a few days ago or an unsecured wifi
connection in utah before that.. this is the FIRST time I've had this
problem of the incoming working and the outgoing not. I had subscribed to a
public vpn service in september [for banking, etc.] and renewed it recently.
Now I can't get that to work either. Would it help to find out what ISP my
host is using? I'm getting in over my head here already.
"...winston" wrote in message
...
Sarah,
In addition to advice provided by PABear, you may wish to verify you
iinet.com settings
http://www.iinet.com/support/answer.php?id=619

Due heed the advice to disable email scanning in your Antivirus program,
in addition to creating the problems already mentioned some AV programs
are not capable of handling SSL encrypted mail(which iinet requires).

Alternative smtp port from the iinet instructions:
"Note: Some other ISP's ( I.E. Comcast, Qwest, Century Tel and many
others.) Tend to block port 25 to all outgoing mail servers except there
own. If you have any issues you can try Port # 587 As a last resort, if
all else fails, you can convert back to port 25; however port 25 will only
work if you are connected to the Infinity Internet Network."

--
...winston
MS-MVP Windows Live Mail

"sarah" sarahnewland@iinetdot com wrote in message
...
clicking SEND/RECEIVE brings in my mail but refuses to SEND messages.
This problem just started yesterday and I have not changed my settings or
info. Getting this error message: Server: smtp.iinet.com
protocol: SMTP, Port 25, secure(SSL) No. socket Error: 10053 Error
number: 0x800CCC0F Thanks in advance for any help.

mail comes into OE but won't SEND
 

Sarah,
I am not versed in vpn connections.
When using a variety of different internet service provider connections
while travelling some can present a problem with outgoing mail, thus the
suggestion to use port 587 for your iinet email smtp port. The alternative,
if these same providers block smtp(outgoing mail) after reconfiguration of
your smtp settings, is to use your primary isp's web based interface.

--
...winston
ms-mvp windows live mail


"sarah" sarahnewland@iinetdot com wrote in message
...
I think this might be the answer to the problem, Winston. I am using an
unsecured wireless connection now in AZ. I had no problem with a secured
wireless connection in Las Vegas a few days ago or an unsecured wifi
connection in utah before that.. this is the FIRST time I've had this
problem of the incoming working and the outgoing not. I had subscribed to
a public vpn service in september [for banking, etc.] and renewed it
recently. Now I can't get that to work either. Would it help to find out
what ISP my host is using? I'm getting in over my head here already.
"...winston" wrote in message
...

mail comes into OE but won't SEND
 

thank you for the prompt reply! Now please explain how I change the port to
587/ RECONFIGURE THE SMTP SETTINGS---sorry for being so ignorant in this
regard. yes, I have started using the web mail service but I really don't
like it and was hoping to make the needed adjustments to OE.
"...winston" wrote in message
...
Sarah,
I am not versed in vpn connections.
When using a variety of different internet service provider connections
while travelling some can present a problem with outgoing mail, thus the
suggestion to use port 587 for your iinet email smtp port. The
alternative, if these same providers block smtp(outgoing mail) after
reconfiguration of your smtp settings, is to use your primary isp's web
based interface.

--
...winston
ms-mvp windows live mail


"sarah" sarahnewland@iinetdot com wrote in message
...
I think this might be the answer to the problem, Winston. I am using an
unsecured wireless connection now in AZ. I had no problem with a secured
wireless connection in Las Vegas a few days ago or an unsecured wifi
connection in utah before that.. this is the FIRST time I've had this
problem of the incoming working and the outgoing not. I had subscribed to
a public vpn service in september [for banking, etc.] and renewed it
recently. Now I can't get that to work either. Would it help to find out
what ISP my host is using? I'm getting in over my head here already.
"...winston" wrote in message
...

mail comes into OE but won't SEND
 

Thank you for the reply. I called iinet and they helped me with the change
to 587 and two other changes so that I could SEND mail.
"N. Miller" wrote in message
...
On Wed, 31 Oct 2007 00:19:33 -0700, sarah wrote:

thank you for the prompt reply! Now please explain how I change the port
to
587/ RECONFIGURE THE SMTP SETTINGS---sorry for being so ignorant in this
regard. yes, I have started using the web mail service but I really don't
like it and was hoping to make the needed adjustments to OE.

Tools Accounts Mail Properties Advanced. See the "Outgoing mail
(SMTP):" box. Change it to '587'. Be advised: If your ISP *requires*
STARTTLS with port 587, you probably won't get it to work.

I can use port 587 with 'smtp.aol.com', but not with 'smtp.gmail.com'. The
former does not *require* STARTTLS, but the latter does.

MSOE only does STARTTLS on port 25. Don't know why MSFT didn't include a
STARTTLS (aka TLS) option along with SSL.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.