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You're welcome. Comcast has a habit of changing things fairly often, but I
don't know if this is recent or not. If you do find that some settings become unchecked seemingly on their own, keep this in mind. Settings that become unchecked may be caused by one or more of the following programs. There are probably others that will do it as well. Ad-aware's Ad-Watch IBM Access Connections McAfee VirusScan and/or Antispyware Norton AV Spyware Blaster Spybot Tools IE Tweaks Spybot- Teatimer Spysweeper Spyware Doctor Windows Defender Zone Alarm (free) 6.5 Reported to be fixed in later versions. In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be uninstalled. Make sure the Windows Firewall is turned on until you reinstall Zone Alarm. Boot into Safe Mode with Networking and try the change. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Bob W" wrote in message ... Thank you, thank you Bruce and Ricky!! Checking the "Authentication" box fixed it. I wonder why it wasn't working before since I have done nothing with my accounts? I don't know whether the box was checked or not before the problem. Can in arbitrarily uncheck or work without it being checked? Again, your help was appriciated! Have a great day. Bob "Ricky" wrote: On the tools..accounts..mail..properties..server tab make sure the 'My Server Requires Authentication' box is checked. "Bob W" wrote in message ... Thanks for response, Bruce. I have already phoned Comcast and these were correct: POP3; mail.comcast.net; smtp.comcast.net. Is that what is meant by "authentication checked"? Bob "Bruce Hagen" wrote: Tools | Accounts | Mail | Properties | Servers. Is: My Server Requires Authentication checked? The error message suggests that it should be. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Bob W" Bob wrote in message ... Outlook Express has been used for a long time with no problems and nor alterations have been made. 4 days ago the sent emails were rejected. I turned off computer over night and it worked again the next day. Then, yesterday, the sent emails were rejected and I shut off computer overnight. Error problem still exists. Receiving emails works OK. I can send OK through webmail at Comcast, but not from OE. Here is the Microsoft error message: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '. Subject 'testing', Account: 'Bob Wilmot', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 |
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