OE6 in XPSP2 gone AWOL
 

A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and it
merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

Create a new identity and test it. Then backup your dbx files and restore
them to the new identity. If all is well, you can go ahead and delete the
old identity.

Backup & Resto
http://www.insideoe.com/backup/

A general warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

Thanks Bruce, can he retrieve what's in that Inbox.dbx or are they lost?
(No idea how to do that).

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
Create a new identity and test it. Then backup your dbx files and restore
them to the new identity. If all is well, you can go ahead and delete the
old identity.

Backup & Resto
http://www.insideoe.com/backup/

A general warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

The messages are *probably* there. I was hoping they would show up when
restored in the new identity. Did you get that far yet? You can also try a
File | Import | Messages and point to the old identity. That *may* work.

Either way, if the messages don't show up, and the dbx file size indicates
there are messages in there, then you would have to resort to a extracting
tool.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress has the best chance of recovery when run in disk mode:
http://www.oehelp.com/DBXpress/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
Thanks Bruce, can he retrieve what's in that Inbox.dbx or are they lost?
(No idea how to do that).

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
Create a new identity and test it. Then backup your dbx files and restore
them to the new identity. If all is well, you can go ahead and delete the
old identity.

Backup & Resto
http://www.insideoe.com/backup/

A general warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

I'm not on site. Will be back there tomorrow I hope.

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
The messages are *probably* there. I was hoping they would show up when
restored in the new identity. Did you get that far yet? You can also try a
File | Import | Messages and point to the old identity. That *may* work.

Either way, if the messages don't show up, and the dbx file size indicates
there are messages in there, then you would have to resort to a extracting
tool.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress has the best chance of recovery when run in disk mode:
http://www.oehelp.com/DBXpress/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
Thanks Bruce, can he retrieve what's in that Inbox.dbx or are they lost?
(No idea how to do that).

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
Create a new identity and test it. Then backup your dbx files and
restore them to the new identity. If all is well, you can go ahead and
delete the old identity.

Backup & Resto
http://www.insideoe.com/backup/

A general warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it
and it merely said installed OK and no repair option given. Still no
inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Peter wrote:
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

OE6 in XPSP2 gone AWOL
 

Make sure you enable showing hidden files under Explorer | Tools | Options |
View and then do the search, but choose Advanced Search and choose to
include hidden files. You should find it then.

steve

"Peter" ex-brit AT rogers DOT com wrote in message
...
I'm not on site. Will be back there tomorrow I hope.

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
The messages are *probably* there. I was hoping they would show up when
restored in the new identity. Did you get that far yet? You can also try
a File | Import | Messages and point to the old identity. That *may*
work.

Either way, if the messages don't show up, and the dbx file size
indicates there are messages in there, then you would have to resort to a
extracting tool.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress has the best chance of recovery when run in disk mode:
http://www.oehelp.com/DBXpress/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
Thanks Bruce, can he retrieve what's in that Inbox.dbx or are they lost?
(No idea how to do that).

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Bruce Hagen" wrote in message
...
Create a new identity and test it. Then backup your dbx files and
restore them to the new identity. If all is well, you can go ahead and
delete the old identity.

Backup & Resto
http://www.insideoe.com/backup/

A general warning:

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to
go about using the Add/Remove Windows option to repair OE6. I tried
it and it merely said installed OK and no repair option given. Still
no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.

OE6 in XPSP2 gone AWOL
 

Thanks for all the tips guys...

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"PA Bear" wrote in message
...
Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone

http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Peter wrote:
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

OE6 in XPSP2 gone AWOL
 

Just got a phone call from the person...
....his Inbox has miraculously reappeared.

Don't ask!!

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Peter" ex-brit AT rogers DOT com wrote in message
...
Thanks for all the tips guys...

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"PA Bear" wrote in message
...
Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone

http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Peter wrote:
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it and
it merely said installed OK and no repair option given. Still no inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?

OE6 in XPSP2 gone AWOL
 

Glad to hear it. Make sure he does some cleanup.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: FileWork Offline (or double click Working Online in
the Status Bar). FileFolderCompact all folders. Don't touch anything until
the compacting is completed.

In ToolsOptionsMaintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter" ex-brit AT rogers DOT com wrote in message
...
Just got a phone call from the person...
...his Inbox has miraculously reappeared.

Don't ask!!

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"Peter" ex-brit AT rogers DOT com wrote in message
...
Thanks for all the tips guys...

--
Peter
Toronto, Canada
XP Home SP2 Fully Updated
P4 HT @ 3.0ghz, 360gb HDD, 2.0gb DDR.
"PA Bear" wrote in message
...
Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone

http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Peter wrote:
A friend has this problem...his OE6 inbox has completely vanished.
I tried sfc /scannow, repair installation of XP, but not sure how to go
about using the Add/Remove Windows option to repair OE6. I tried it
and
it merely said installed OK and no repair option given. Still no
inbox.
I did locate an inbox.dbx somewhere in the machine.
Any suggestions anyone?