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-   -   why am I getting logon box (http://www.outlookbanter.com/outlook-express/6145-why-am-i-getting-logon.html)

Bob January 17th 06 10:26 PM

why am I getting logon box
 


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance



Kuay Tim January 17th 06 10:56 PM

why am I getting logon box
 
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented. If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance




Bob January 17th 06 11:20 PM

why am I getting logon box
 
Thanks Tim but Outlook2002 is getting through to my other email
account...Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented.
If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance






Kuay Tim January 17th 06 11:36 PM

why am I getting logon box
 
Hi Bob,

Is "the other email account" in Outlook the same one you're having problems
with in OE?

You might go to...

OE Tools, Accounts, Mail Mail Account Properties, Server tab

....and re-enter the user name and password.

Are any 3rd-party anti-virus or spam message scan apps in use?

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...
Thanks Tim but Outlook2002 is getting through to my other email
account...Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented.
If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance







Bob January 18th 06 12:05 AM

why am I getting logon box
 
Same server different email accounts..Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Is "the other email account" in Outlook the same one you're having
problems
with in OE?

You might go to...

OE Tools, Accounts, Mail Mail Account Properties, Server tab

...and re-enter the user name and password.

Are any 3rd-party anti-virus or spam message scan apps in use?

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...
Thanks Tim but Outlook2002 is getting through to my other email
account...Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented.
If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance









Bob January 18th 06 12:16 AM

why am I getting logon box
 
You might go to...

OE Tools, Accounts, Mail Mail Account Properties, Server tab
Looks all good there...Bob

"Bob" wrote in message ...
Same server different email accounts..Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Is "the other email account" in Outlook the same one you're having
problems
with in OE?

You might go to...

OE Tools, Accounts, Mail Mail Account Properties, Server tab

...and re-enter the user name and password.

Are any 3rd-party anti-virus or spam message scan apps in use?

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...
Thanks Tim but Outlook2002 is getting through to my other email
account...Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented.
If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant
get
emails, but can get newsgroups
Thanks in advance.........Bob Vance











Kuay Tim January 18th 06 12:35 AM

why am I getting logon box
 
Hi Bob,

You could try setting-up the problem account in Outlook to see if the same
problem is still present. If it doesn't work I don't see an issue with OE.
If it does work re-enter all settings in OE (for the problem account) or
remove the account and add it back.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...
Same server different email accounts..Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Is "the other email account" in Outlook the same one you're having
problems
with in OE?

You might go to...

OE Tools, Accounts, Mail Mail Account Properties, Server tab

...and re-enter the user name and password.

Are any 3rd-party anti-virus or spam message scan apps in use?

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...
Thanks Tim but Outlook2002 is getting through to my other email
account...Thanks

"Kuay Tim" wrote in message
...
Hi Bob,

Mail and News are different Internet protocols/accounts. There is a
possibility the mail server is down or some change has been implemented.
If
the mail is through your ISP check their support page for announcements.
Also, try reading your mail temporarily using the browser if they offer
Web-based access to e-mail.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Bob" wrote in message ...


All of a sudden now when I click send/receive I am getting a logon and
password box, with my name and password already in it, but still cant get
emails, but can get newsgroups
Thanks in advance.........Bob Vance











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