I'm not sure what is going on but now she says she can't use the webmail
either, so I'm thinking maybe the problem IS on the Comcast end...so we
called Comcast again and explained all the hoopla and they say they finally
fixed it as it was definitely a problem with her mailbox recieving mail and
not with sending so much, she was able to send an email from that account to
that account and it sent successfully yet was not recieved, once it was
sent...they assured me that their technical team will have it fixed within
the next 72 hours...I hope this is true...we shall see...Thank you for all
your help...we really appreciate it...froggymomma & seanavy26
--
Thank you, Froggymomma


"N. Miller" wrote:

On Wed, 21 Nov 2007 12:47:00 -0800, froggymomma wrote:

We tried that and it didn't change anything...sigh...what could it be?
Comcast insists that it is not at their end...the account actually works from
the Comcast.net mailbox, it just doesn't work from the Outlook
Express...that's why we were certain it was Outlook Express that could help
us...What should we do?

Try a different approach? Your error message states, "The rejected email was
blahblah@blahblah...". What was the email domain? I.e., my posting email
domain is, '. My ISP email domain is, '. The
implication is that there is a list of email addresses. One, or the other
may be an issue. How many email addresses in the list (if more than one)?
You may also be up against a rate limit; which could be as low as 25 email
addresses per hour.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"froggymomma" wrote in message
...
I'm not sure what is going on but now she says she can't use the webmail
either, so I'm thinking maybe the problem IS on the Comcast end...so we
called Comcast again and explained all the hoopla and they say they
finally
fixed it as it was definitely a problem with her mailbox recieving mail
and
not with sending so much, she was able to send an email from that account
to
that account and it sent successfully yet was not recieved, once it was
sent...they assured me that their technical team will have it fixed within
the next 72 hours...I hope this is true...we shall see...Thank you for all
your help...we really appreciate it...froggymomma & seanavy26
--
Thank you, Froggymomma


"N. Miller" wrote:

On Wed, 21 Nov 2007 12:47:00 -0800, froggymomma wrote:

We tried that and it didn't change anything...sigh...what could it be?
Comcast insists that it is not at their end...the account actually
works from
the Comcast.net mailbox, it just doesn't work from the Outlook
Express...that's why we were certain it was Outlook Express that could
help
us...What should we do?

Try a different approach? Your error message states, "The rejected email
was
blahblah@blahblah...". What was the email domain? I.e., my posting email
domain is, '. My ISP email domain is, '.
The
implication is that there is a list of email addresses. One, or the other
may be an issue. How many email addresses in the list (if more than one)?
You may also be up against a rate limit; which could be as low as 25
email
addresses per hour.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"N. Miller" wrote in message
...
On Wed, 21 Nov 2007 12:47:00 -0800, froggymomma wrote:

We tried that and it didn't change anything...sigh...what could it be?
Comcast insists that it is not at their end...the account actually works
from
the Comcast.net mailbox, it just doesn't work from the Outlook
Express...that's why we were certain it was Outlook Express that could
help
us...What should we do?

Try a different approach? Your error message states, "The rejected email
was
blahblah@blahblah...". What was the email domain? I.e., my posting email
domain is, '. My ISP email domain is, '.
The
implication is that there is a list of email addresses. One, or the other
may be an issue. How many email addresses in the list (if more than one)?
You may also be up against a rate limit; which could be as low as 25 email
addresses per hour.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"N. Miller" wrote in message
...
On Tue, 20 Nov 2007 19:56:00 -0800, froggymomma wrote:

Here is the error message...
The message could not be sent because one of the recipients was
rejected by th eserver. The rejected email was blahblah@blahblah
...Subject"Account 'mail.comcast.net' Server'smtp.comcast.net".
Protocol:SMTP. Server response '550.5.1.1 blahblah@blahblah recipient
not
available'. Port XXX. Secure(SSL):No server error:550. Error number
0x800CCC79...

That is the whole error message...and thank you for the advice...

According to poster Alan, in 'microsoft.public.outlookexpress.general',
Comcast has recently changed their SMTP message submission port. Knowing
that they had long allowed access through port 25, and only blocked
outbound
port 25 under special circumstances, I had to go and check the Comcast
FAQ.
Apparently, they now *require* SMTP message submission access through port
587:

http://www.comcast.net/help/faq/inde...k_Express17686
http://www.comcast.net/help/faq/inde...k_Express17739

You can also look at this link for how to set up MSOE with a different
port:

http://www.comcast.net/help/faq/inde...k_Express18537

And this link to configure MSOE while traveling:

http://www.comcast.net/help/faq/inde...k_Express17717

And this link for any other questions about email using MSOE, or any other
popular email client:

http://www.comcast.net/help/faq/index.jsp?cat=Email

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"PA Bear" wrote in message
...
Post the complete error message.

PS: NEVER post or use a real email account in a public newsgroup or forum!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


froggymomma wrote:
my cousin who cannot figure this forum out and she is in Chicago and I am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would cause her all kinds of complications...I started helping with her
issue because she is my cousing and I love her and she is deaf and
hearing
people can get it done so much more quickly over the phone, but I
continue
to help her long after I am tired of it, simply because it is a mission
now...we must save her email address...it is imperative...LOL...I didn't
work this hard to fail...I"m talking hours with Comcast and then almost
another hour with Microsoft and relaying it all on IM because as I said
she
is deaf and we are in different states...that is our communication...so I
beg you help us...Thank you very much, froggymomma

"froggymomma" wrote in message
...
my cousin who cannot figure this forum out and she is in Chicago and I am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would
cause her all kinds of complications...I started helping with her issue
because she is my cousing and I love her and she is deaf and hearing
people
can get it done so much more quickly over the phone, but I continue to
help
her long after I am tired of it, simply because it is a mission now...we
must
save her email address...it is imperative...LOL...I didn't work this hard
to
fail...I"m talking hours with Comcast and then almost another hour with
Microsoft and relaying it all on IM because as I said she is deaf and we
are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
--
Thank you, Froggymomma

"石井　�昂" wrote in message
...

"froggymomma" wrote in message
...
my cousin who cannot figure this forum out and she is in Chicago and I am
in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code also
says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please
help
us...she is kind of partial to that email address and to have a new one
would
cause her all kinds of complications...I started helping with her issue
because she is my cousing and I love her and she is deaf and hearing
people
can get it done so much more quickly over the phone, but I continue to
help
her long after I am tired of it, simply because it is a mission now...we
must
save her email address...it is imperative...LOL...I didn't work this hard
to
fail...I"m talking hours with Comcast and then almost another hour with
Microsoft and relaying it all on IM because as I said she is deaf and we
are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
--
Thank you, Froggymomma

I have the same problem but know what my mistake is and can't figure out how
to remove a error in a email address.
The address is removed from my contacts box but still can't send emails
Help
NJ

"froggymomma" wrote:

my cousin who cannot figure this forum out and she is in Chicago and I am in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code 0x800CCC79
required technical support and was directed here...the error code also says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you please help
us...she is kind of partial to that email address and to have a new one would
cause her all kinds of complications...I started helping with her issue
because she is my cousing and I love her and she is deaf and hearing people
can get it done so much more quickly over the phone, but I continue to help
her long after I am tired of it, simply because it is a mission now...we must
save her email address...it is imperative...LOL...I didn't work this hard to
fail...I"m talking hours with Comcast and then almost another hour with
Microsoft and relaying it all on IM because as I said she is deaf and we are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
--
Thank you, Froggymomma

Please begin your own thread about /your/ problem.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

nj wrote:
I have the same problem but know what my mistake is and can't figure out
how
to remove a error in a email address.
The address is removed from my contacts box but still can't send emails

Check the Outbox folder. The bad message is likely still there and OE
will try to send it every time you do a send.

Either delete the message or double click it to open to fix the e-mail
address, then send the message.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"nj" wrote in message
news
I have the same problem but know what my mistake is and can't figure
out how
to remove a error in a email address.
The address is removed from my contacts box but still can't send
emails
Help
NJ

"froggymomma" wrote:

my cousin who cannot figure this forum out and she is in Chicago and
I am in
Tacoma, WA, so I am emailing you guys for her...her email account
will not send or recieve messages from her
Outlook
Express...we have contacted Comcast and know that her settings are
correct...also her MSN messenger under the same email address is
working
fine...so we assume the problem is in the Outlook Express...I called
Microsoft regarding this issue and was told that the error code
0x800CCC79
required technical support and was directed here...the error code
also says
that the recipient has been rejected, the recipient being
, when I try to send her an email...can you
please help
us...she is kind of partial to that email address and to have a new
one would
cause her all kinds of complications...I started helping with her
issue
because she is my cousing and I love her and she is deaf and hearing
people
can get it done so much more quickly over the phone, but I continue
to help
her long after I am tired of it, simply because it is a mission
now...we must
save her email address...it is imperative...LOL...I didn't work this
hard to
fail...I"m talking hours with Comcast and then almost another hour
with
Microsoft and relaying it all on IM because as I said she is deaf and
we are
in different states...that is our communication...so I beg you help
us...Thank you very much, froggymomma
--
Thank you, Froggymomma