OutlooK Express Crashing PC
 

Running Win 98 SE with IE6 SP1 and OE6. Also have McAfee and Zonelabs both
with latest updates. Use BTYahoo Browser on Broadband. Stopped updating IE
Security updates last November due to many posted problems and now waiting
for the dust to settle. I have run a number of progs like Spybot etc to
check for anything and nothing major has been thrown up.
Problem. Recently OE crashes the PC when it tries to open. You get its blue
opening screen and then that is it - I have to restart the PC. Doesn't
always happen - about 50 % of the time. Inbox has no more than a screen load
of messages at any one time. I do have many folders but regularly compact
them. I have seen posts for .dbx files but have no idea of what they do or
there significance but I have a lot, I think at least 50 all with various
names, should I delete all or some of them? Should I also disable the email
monitor in McAfee? Any other ideas?

Alan

OutlooK Express Crashing PC
 

...Stopped updating IE
Security updates last November due to many posted problems and now waiting
for the dust to settle.

That's a serious misjudgement, Alan, which has left you open to
vulnerabilities which *may* be causing your problems! (Having McAfee
VirusScan and ZA running when you install updates can cause problems.)

Don't delete any DBX files just yet.

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Alan wrote:
Running Win 98 SE with IE6 SP1 and OE6. Also have McAfee and Zonelabs both
with latest updates. Use BTYahoo Browser on Broadband. Stopped updating IE
Security updates last November due to many posted problems and now waiting
for the dust to settle. I have run a number of progs like Spybot etc to
check for anything and nothing major has been thrown up.
Problem. Recently OE crashes the PC when it tries to open. You get its
blue opening screen and then that is it - I have to restart the PC.
Doesn't always happen - about 50 % of the time. Inbox has no more than a
screen load of messages at any one time. I do have many folders but
regularly compact them. I have seen posts for .dbx files but have no idea
of what they do or there significance but I have a lot, I think at least
50 all with various names, should I delete all or some of them? Should I
also disable the email monitor in McAfee? Any other ideas?

Alan

OutlooK Express Crashing PC
 

"Alan" wrote in message

Running Win 98 SE with IE6 SP1 and OE6. Also have McAfee and Zonelabs
both with latest updates. Use BTYahoo Browser on Broadband. Stopped
updating IE Security updates last November due to many posted
problems and now waiting for the dust to settle. I have run a number
of progs like Spybot etc to check for anything and nothing major has
been thrown up.
Problem. Recently OE crashes the PC when it tries to open. You get
its blue opening screen and then that is it - I have to restart the
PC. Doesn't always happen - about 50 % of the time. Inbox has no more
than a screen load of messages at any one time. I do have many
folders but regularly compact them. I have seen posts for .dbx files
but have no idea of what they do or there significance but I have a
lot, I think at least 50 all with various names, should I delete all
or some of them? Should I also disable the email monitor in McAfee?
Any other ideas?

Alan

You are probably now infested with malware. Remove the malware and then
visit Windows Updates.
Malware Removal:
http://www.elephantboycomputers.com/...moving_Malware

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Outfitting a new computer for the Net
http://www.microsoft.com/athome/secu...wcomputer.mspx
http://defendingyourmachine.blogspot.com/