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#1
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Hi all,
I've strange problem with OE6. On our Exchange 2003 I've created additional Virtual SMTP server with TLS and authentication enforced on port 465. In Olk2007 I can send emails w/o problems. However, when I try to send an email, OE6 show error 0x800CCC0F (Server has unexpectedly terminated the connection). More - when I move the new smtp server to another IP address on the standard smtp port (25), OE6 sends the email w/o any problems. There is no personal FW nor AV scanning the SMTP traffic. Is there any way to make this work? -- R.V. |
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#2
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Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Radovan Vojtek wrote: Hi all, I've strange problem with OE6. On our Exchange 2003 I've created additional Virtual SMTP server with TLS and authentication enforced on port 465. In Olk2007 I can send emails w/o problems. However, when I try to send an email, OE6 show error 0x800CCC0F (Server has unexpectedly terminated the connection). More - when I move the new smtp server to another IP address on the standard smtp port (25), OE6 sends the email w/o any problems. There is no personal FW nor AV scanning the SMTP traffic. Is there any way to make this work? |
#3
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800ccc0f basically means connection dropped. check your firewall settings
"N. Miller" wrote in message ... On Fri, 23 Nov 2007 08:01:02 -0800, Radovan Vojtek wrote: Hi all, I've strange problem with OE6. On our Exchange 2003 I've created additional Virtual SMTP server with TLS and authentication enforced on port 465. In Olk2007 I can send emails w/o problems. However, when I try to send an email, OE6 show error 0x800CCC0F (Server has unexpectedly terminated the connection). More - when I move the new smtp server to another IP address on the standard smtp port (25), OE6 sends the email w/o any problems. There is no personal FW nor AV scanning the SMTP traffic. Is there any way to make this work? Firstly, there is no such thing as a "non-SMTP" port; SMTP works on *any* port you pick. There *is* a "Mail Transfer" port (port 25) universally used by all domain gateway mail servers (per RFC 2821), and there *is* a "Message Submission" port (port 587) not so universally used by E-mail Service Providers. Port 465 is not written up in an RFC (AFAIK), but it is more universally used for secure SMTP message submission. I believe that, for SSL to even work, you need security certificates in place both on the Exchange server, and the clients connecting to the Exchange server. You did not mention whether you have them, or how they are set up. Finally, this is pretty much an Exchange configuration issue, nearly as I can tell, so I am cross posting this to 'microsoft.public.exchange.admin' in case there is a better answer there. -- Norman ~Shine, bright morning light, ~now in the air the spring is coming. ~Sweet, blowing wind, ~singing down the hills and valleys. |
#4
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Hi,
thaks for your post. I know the appropriate RFCs. Indeed, I have configured the Exchange with proper SSL certificate enroled by our domain Enterprise CA. I've just wrote that Outlook 2007 works fine even if the port is 465. However, OE6 works only if the port is 25... I'm trying this on the LAN, so there is no firewall nor AV scanning the SMTP traffic. -- R.V. "N. Miller" wrote: On Fri, 23 Nov 2007 08:01:02 -0800, Radovan Vojtek wrote: Hi all, I've strange problem with OE6. On our Exchange 2003 I've created additional Virtual SMTP server with TLS and authentication enforced on port 465. In Olk2007 I can send emails w/o problems. However, when I try to send an email, OE6 show error 0x800CCC0F (Server has unexpectedly terminated the connection). More - when I move the new smtp server to another IP address on the standard smtp port (25), OE6 sends the email w/o any problems. There is no personal FW nor AV scanning the SMTP traffic. Is there any way to make this work? Firstly, there is no such thing as a "non-SMTP" port; SMTP works on *any* port you pick. There *is* a "Mail Transfer" port (port 25) universally used by all domain gateway mail servers (per RFC 2821), and there *is* a "Message Submission" port (port 587) not so universally used by E-mail Service Providers. Port 465 is not written up in an RFC (AFAIK), but it is more universally used for secure SMTP message submission. I believe that, for SSL to even work, you need security certificates in place both on the Exchange server, and the clients connecting to the Exchange server. You did not mention whether you have them, or how they are set up. Finally, this is pretty much an Exchange configuration issue, nearly as I can tell, so I am cross posting this to 'microsoft.public.exchange.admin' in case there is a better answer there. -- Norman ~Shine, bright morning light, ~now in the air the spring is coming. ~Sweet, blowing wind, ~singing down the hills and valleys. |
#5
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Hi,
thans for link to MSKB, however I've already read this and it's not helpful for me ![]() -- R.V. "PA Bear" wrote: Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/kb/813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Radovan Vojtek wrote: Hi all, I've strange problem with OE6. On our Exchange 2003 I've created additional Virtual SMTP server with TLS and authentication enforced on port 465. In Olk2007 I can send emails w/o problems. However, when I try to send an email, OE6 show error 0x800CCC0F (Server has unexpectedly terminated the connection). More - when I move the new smtp server to another IP address on the standard smtp port (25), OE6 sends the email w/o any problems. There is no personal FW nor AV scanning the SMTP traffic. Is there any way to make this work? |
#6
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Hi,
There's a bug with Outlook Express where it only works on port 25 when you use SMTP over TLS. It's a bug I made aware to Microsoft last year. But they are not interested so far in resolving it. I believe a kb is available for it. Oliver |
#7
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I say SMTP over TLS as that is exactly what is supported for SMTP with
Exchange. Port 465 is really defunkt now, and the Submission port 587 is what most people now use when securing SMTP. If the poster wants to get over his OE issue with port 25, he either has to keep 25 open, or use a different mailer. Oliver |
#8
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Further,
Here is the TLS setup kb for Exchange Server: http://support.microsoft.com/kb/829721 Here is the OE port bug and apparently a hotfix for it: http://support.microsoft.com/kb/933612/en-us Oliver |
#9
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![]() Considering that I have no trouble using MS Outlook Express with: smtp.gmail.com:465 w/SSL smtp.myrealbox.com:465 w/SSL smtp.att.yahoo.com:465 w/SSL smtp.mail.yahoo.com:465 w/SSL smtp.mail.yahoo.com.au:465 w/SSL smtp.mail.yahoo.co.jp:465 w/SSL ...I suspect that he just needs to find out why MSOE access to Exchange, using port 465 w/SSL is hosed. You more than likely have the fix, I will say it once more time, this is a _bug_ with OE. I have experienced the same issue. Exchange by default uses Port 587 for TLS/SSL for SMTP, we are not interested here for the poster what Google or Yahoo mail use on their non Exchange systems. Take care, Oliver |
#10
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If the WinXP machine is fully patched at Windows Update, 933612 isn't
needed. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ Oliver Moazzezi [MVP] wrote: Here is the OE port bug and apparently a hotfix for it: http://support.microsoft.com/kb/933612/en-us |
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Thread | Thread Starter | Forum | Replies | Last Post |
port number for smtp | luis[_2_] | Outlook Express | 8 | November 23rd 07 08:46 AM |
Error #0x800ccc0f | Bruce Hagen | Outlook Express | 4 | February 14th 07 01:09 PM |
error prtocol smpt, port 25, no socket error,10061, nr 0x8ooCCC0e | Larry W StJohn | Outlook - General Queries | 6 | August 16th 06 02:39 PM |
0X800CCC0F Error preventing OE6 sending mail | Rob Smyth | Outlook Express | 1 | May 8th 06 01:25 PM |