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Duplicate emails...
I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously
getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks. |
Duplicate emails...
Is this a Pop3 account?
Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message ... I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks. |
Duplicate emails...
I have done this & it will be ok for several houyrs & then back to the same
old, same old! "Bruce Hagen" wrote in message ... Is this a Pop3 account? Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message ... I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks. |
Duplicate emails...
Message 18 must be corrupt.
OE will not mark the messages as downloaded until all messages are downloaded. The download fails, then the next connect downloads the same messages. -- Ronald Sommer "Mike" wrote in message ... I have done this & it will be ok for several houyrs & then back to the same old, same old! "Bruce Hagen" wrote in message ... Is this a Pop3 account? Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message ... I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks. |
Duplicate emails...
What Ron said. Access your e-mail via your ISP's Website and delete the
offending message there. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Ron Sommer" wrote in message ... Message 18 must be corrupt. OE will not mark the messages as downloaded until all messages are downloaded. The download fails, then the next connect downloads the same messages. -- Ronald Sommer "Mike" wrote in message ... I have done this & it will be ok for several houyrs & then back to the same old, same old! "Bruce Hagen" wrote in message ... Is this a Pop3 account? Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message ... I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks. |
Duplicate emails...
On Nov 29, 9:14 am, "Bruce Hagen" wrote:
What Ron said. Access your e-mail via your ISP's Website and delete the offending message there. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Ron Sommer" wrote in message ... Message 18 must be corrupt. OE will not mark the messages as downloaded until all messages are downloaded. The download fails, then the next connect downloads the same messages. -- Ronald Sommer "Mike" wrote in message ... I have done this & it will be ok for several houyrs & then back to the same old, same old! "Bruce Hagen" wrote in message ... Is this a Pop3 account? Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message . .. I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks.- Hide quoted text - - Show quoted text - Ok, first of all, we are hosting our own email, exchange 2003 & when this happens we can log on to OWA & delete the problem message & thing will work fine. What appears to be happening is that the problem email usually turns out to be a bulk email, but not necessarily SPAM. Emails from Apple, Mac Zone, or anything like that will set this off. Any reason why these messages would cause it to hang up? I enabled troubleshooting in OE, but I have the feeling it may not be very intuitive - basiically telling me what the progress window does. Any other suggestions? |
Duplicate emails...
What can cause problems for OE is if the message doesn't follow Internet
standards. The standards demand that each line end with a carriage return followed by a line feed character, regardless of the operating system. I've seen cases where a program generated message (not one from a mail client) coming from a Unix based system just had the line feed, which is the normal line termination for a Unix text file. Particularly If that's in the header, OE can choke on it. I presume the same thing could happen with program generated messages from a Mac where just the carriage return the normal line fermentation character for a text file. I don't know if you have any software on the server where you can inspect the messages to see what the line terminators are. You'd need a hex viewer. Another thing that can cause OE to choke is if the headers don't follow proper syntax. For the standards, see RFC2822 ftp://ftp.isi.edu/in-notes/rfc2822.txt -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Alan Smithee" wrote in message ... On Nov 29, 9:14 am, "Bruce Hagen" wrote: What Ron said. Access your e-mail via your ISP's Website and delete the offending message there. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Ron Sommer" wrote in message ... Message 18 must be corrupt. OE will not mark the messages as downloaded until all messages are downloaded. The download fails, then the next connect downloads the same messages. -- Ronald Sommer "Mike" wrote in message ... I have done this & it will be ok for several houyrs & then back to the same old, same old! "Bruce Hagen" wrote in message ... Is this a Pop3 account? Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then delete the Pop3uidl.dbx file. You will get the messages one more time, but that should be it. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Pop3uidl.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mike" wrote in message . .. I have an Exchange 2003 server & one of my clients (OE 6.0) is continiously getting duplicate emails, or so it appears. If I log into the OWA page, I see nothing, but when opening OE, it downloads about 17 emails, over & over again. I have deleted the acct & re-created it, but no help. Any suggestions? -- The intelligent man wins his battles with pointed words. I'm sorry -- I meant sticks. Pointed sticks.- Hide quoted text - - Show quoted text - Ok, first of all, we are hosting our own email, exchange 2003 & when this happens we can log on to OWA & delete the problem message & thing will work fine. What appears to be happening is that the problem email usually turns out to be a bulk email, but not necessarily SPAM. Emails from Apple, Mac Zone, or anything like that will set this off. Any reason why these messages would cause it to hang up? I enabled troubleshooting in OE, but I have the feeling it may not be very intuitive - basiically telling me what the progress window does. Any other suggestions? |
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