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Why it happens:
http://insideoe.tomsterdam.com/probl...s.htm#mailgone http://www.microsoft.com/windows/IE/...orruption.mspx Recovering data: http://www.oehelp.com/OETips.aspx#4 ~~~~~~~~~~~~~~~~~~~ DBXtract http://www.oehelp.com/DBXtract/Default.aspx DBXtend (additional functionality) http://www.oehelp.com/DBXtend/Default.aspx DBXpress (faster, more powerful, with even greater functionality) http://www.oehelp.com/DBXpress/Default.aspx OEX (OE Enhancement Program) http://www.oehelp.com/OEX/Default.aspx ~~~~~~~~~~~~~~~~~~~~ Avoid Such Corruption in Futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm. - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org David McGoldrick wrote: Last night (1/29/06) OE asked if I wanted to compact my messages to free up space. I allowed it to and it took 1-1.5 hours. Today, every message in my Inbox from 12/13/05 - 1/29/06 is gone, deleted, not be found anywhere on my computer. Microsoft Service tells me that OE's compaction process randomly deletes emails. This is not compaction, this is deletion. Any idiot can delete their own emails when they choose to do so. Microsoft tells me that they know that the random deletion is a problem and that the research department has been working on this for some time. This is totally unbelievable. I can't believe that Microsoft hasn't issed a service pack to disable the compaction process if what happened to me is even possible they KNEW it. The customer help department called it random deletion. In reality it was every email that I had received (and not previously deleted) for the past 1.5 months. |
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