Can't save layout settings like columns or 'disable preview pane'
 

Symptom: all changes to layout settings are restored when exiting OE and
started again.

Primarily my intension was to disable the preview pane. But I tried other
layout settings like adding new columns or change the location of preview
pane. All changes that I do work well during the OE session is on, but when I
exit OE and start it again, all changes are lost: preview pane is back etc.
Regarding preview pane the flags in menu View-layout.. are really restored.

I was using main identity and as per recommendation in other threads I tried
creating new identity but same results. All other windows accounts in my PC
have the same problem.

The security settings in OE is 'use retricted zone' and in IE settings
scripts are disabled.

Is there a registry entry that I could change for disabling the preview pane
or at least see if had changed when I change settings in OE. I have a feeling
that OE is not saving them at all but rather 'applied', which in Windows
programs usually means temporary change that last the session only.

My system is XP/SP2 but windows and OE language is not english. All Windows
updates should be OK (Windows update works normally).

What can I do, except go for another email client program?

br: Kimmo

Can't save layout settings like columns or 'disable preview pane'
 

"Kimmo" wrote in message
...
Symptom: all changes to layout settings are restored when exiting OE and
started again.

Primarily my intension was to disable the preview pane. But I tried other
layout settings like adding new columns or change the location of preview
pane. All changes that I do work well during the OE session is on, but
when I
exit OE and start it again, all changes are lost: preview pane is back
etc.
Regarding preview pane the flags in menu View-layout.. are really
restored.

I was using main identity and as per recommendation in other threads I
tried
creating new identity but same results. All other windows accounts in my
PC
have the same problem.

The security settings in OE is 'use retricted zone' and in IE settings
scripts are disabled.

Is there a registry entry that I could change for disabling the preview
pane
or at least see if had changed when I change settings in OE. I have a
feeling
that OE is not saving them at all but rather 'applied', which in Windows
programs usually means temporary change that last the session only.

My system is XP/SP2 but windows and OE language is not english. All
Windows
updates should be OK (Windows update works normally).

What can I do, except go for another email client program?

br: Kimmo

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this a
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot Tools IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Can't save layout settings like columns or 'disable preview pa
 

Yes, you were right Frank! My firewall program prevented the layout changes.
You can add to your list F-Secure Internet Security 2007. I disabled the
Spam control from FIS2007 temporarily, made the layout changes in OE, and
changes were kept when restarted OE again. I switched FIS2007 SPAM control
again, and saving OE layout changes was not possible anymore.

In many threads of this forum, it has been recommended NOT to use SPAM
control of firewall product with statement "does not add value". I disagree;
now when I know the my firewall product is preventing preview pane to be set
on by malware or by myself accidentally, I consider that a good value. Of
course the negative value is, that I had no clue this would be the reason for
not allowing me to control my OE layout as well.

I'll report to F-Secure support to either solve the problem or at least
guiding the user more what are the impacts of using SPAM control addition to
obvious SPAM control. I'd guess, the problem also applies FIS2008 version.

For other FIS2007 users: you don't need to disable whole FIS2007, just
disable temporarily the SPAM control and enable it back after having made
your OE layout changes.

Thank's Frank for helping me to solve this problem. How did you know this?
Is there a Microsoft knowledge base article about it?

br: Kimmo

"Frank Saunders MS-MVP IE,OE/WM" wrote:

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this a
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot Tools IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Can't save layout settings like columns or 'disable preview pa
 

To be honest Frank, I already tried another email client as well (Mozilla
Thunderbird). I was afraid my message would be ignored if having said that in
advance. Thunderbird installation converted all message folders and settings
content from OE very easily.

Now I can consider returning back as an OE user.

br: Kimmo

Can't save layout settings like columns or 'disable preview pane'
 

"Kimmo" wrote in message
...
Symptom: all changes to layout settings are restored when exiting OE and
started again.

Primarily my intension was to disable the preview pane. But I tried other
layout settings like adding new columns or change the location of preview
pane. All changes that I do work well during the OE session is on, but
when I
exit OE and start it again, all changes are lost: preview pane is back
etc.
Regarding preview pane the flags in menu View-layout.. are really
restored.

I was using main identity and as per recommendation in other threads I
tried
creating new identity but same results. All other windows accounts in my
PC
have the same problem.

The security settings in OE is 'use retricted zone' and in IE settings
scripts are disabled.

Is there a registry entry that I could change for disabling the preview
pane
or at least see if had changed when I change settings in OE. I have a
feeling
that OE is not saving them at all but rather 'applied', which in Windows
programs usually means temporary change that last the session only.

My system is XP/SP2 but windows and OE language is not english. All
Windows
updates should be OK (Windows update works normally).

What can I do, except go for another email client program?

br: Kimmo

Can't save layout settings like columns or 'disable preview pa
 

As long as your post has relevance to Outlook Express, it won't be
ignored.

A lot of people here, MVPs included use non-Microsoft programs.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Kimmo" wrote in message
...
To be honest Frank, I already tried another email client as well
(Mozilla
Thunderbird). I was afraid my message would be ignored if having said
that in
advance. Thunderbird installation converted all message folders and
settings
content from OE very easily.

Now I can consider returning back as an OE user.

br: Kimmo