error codes
 

I have set up my business email account on outlook express
incoming: mail.ospersonaltraining.co.uk
outgoing: smtp.ospersonaltraining.co.uk
It has worked up until recently, now all I get is this error message:

The connection to the server has failed. Account:
'mail.ospersonaltraining.co.uk', Server: 'smtp.ospersonaltraining.co.uk',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

I'm with AOL and they've veen no help at all!

error codes
 

This is most likely caused by e-mail scanning. Turn it off.

See:
http://web.archive.org/web/200306021...99101412272506

Microsoft KB Article 813514:
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/?kbid=813514
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"owensatts" wrote in message
...
I have set up my business email account on outlook express
incoming: mail.ospersonaltraining.co.uk
outgoing: smtp.ospersonaltraining.co.uk
It has worked up until recently, now all I get is this error message:

The connection to the server has failed. Account:
'mail.ospersonaltraining.co.uk', Server: 'smtp.ospersonaltraining.co.uk',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error
Number:
0x800CCC0E

I'm with AOL and they've veen no help at all!

error codes
 

It's likely AOL is blocking port 25. If this was working, they've
likely made a change in policy recently.

Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in OE at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In OE this is specified in Tools, Accounts, Mail, Properties,
Servers, Outgoing Mail Server, My Server Requires Authentication.

Check with your web site provider to see if they support either of the
alternate ports.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"owensatts" wrote in message
...
I have set up my business email account on outlook express
incoming: mail.ospersonaltraining.co.uk
outgoing: smtp.ospersonaltraining.co.uk
It has worked up until recently, now all I get is this error message:

The connection to the server has failed. Account:
'mail.ospersonaltraining.co.uk', Server:
'smtp.ospersonaltraining.co.uk',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error
Number:
0x800CCC0E

I'm with AOL and they've veen no help at all!

error codes
 

I have tried using the AOL stmp.uk.aol.com server. Also with ports 587 or 465
and I am getting similar error messages. Sometimes there is a timeout
message, so I have changed the server timeout to 5 mins and still I have
problems!

"Michael Santovec" wrote:

It's likely AOL is blocking port 25. If this was working, they've
likely made a change in policy recently.

Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in OE at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In OE this is specified in Tools, Accounts, Mail, Properties,
Servers, Outgoing Mail Server, My Server Requires Authentication.

Check with your web site provider to see if they support either of the
alternate ports.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"owensatts" wrote in message
...
I have set up my business email account on outlook express
incoming: mail.ospersonaltraining.co.uk
outgoing: smtp.ospersonaltraining.co.uk
It has worked up until recently, now all I get is this error message:

The connection to the server has failed. Account:
'mail.ospersonaltraining.co.uk', Server:
'smtp.ospersonaltraining.co.uk',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error
Number:
0x800CCC0E

I'm with AOL and they've veen no help at all!

error codes
 

Did you turn off e-mail scanning?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"owensatts" wrote in message
...
I have tried using the AOL stmp.uk.aol.com server. Also with ports 587 or
465
and I am getting similar error messages. Sometimes there is a timeout
message, so I have changed the server timeout to 5 mins and still I have
problems!

"Michael Santovec" wrote:

It's likely AOL is blocking port 25. If this was working, they've
likely made a change in policy recently.

Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in OE at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In OE this is specified in Tools, Accounts, Mail, Properties,
Servers, Outgoing Mail Server, My Server Requires Authentication.

Check with your web site provider to see if they support either of the
alternate ports.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"owensatts" wrote in message
...
I have set up my business email account on outlook express
incoming: mail.ospersonaltraining.co.uk
outgoing: smtp.ospersonaltraining.co.uk
It has worked up until recently, now all I get is this error message:

The connection to the server has failed. Account:
'mail.ospersonaltraining.co.uk', Server:
'smtp.ospersonaltraining.co.uk',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error
Number:
0x800CCC0E

I'm with AOL and they've veen no help at all!