Hi, I have a problem sending email with OE6 although it doesnt happen all the
time. sometimes when I close down all other programs and files it will send.
Other times it will only send after rebooting. the error message i get is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24

See this first:
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

If compacting does not resolve the problem, read the consequences, and
follow the directions below.

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secu No [SSL] Error:
0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged, or
using the read-only attribute.
Resolution
Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C), and
then click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file automatically.

For more information on this issue, consult Microsoft's knowledge base
article:
Microsoft Knowledge Base Article Q233264
http://support.microsoft.com/default...NoWebContent=1

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Hi, I have a problem sending email with OE6 although it doesnt happen all
the
time. sometimes when I close down all other programs and files it will
send.
Other times it will only send after rebooting. the error message i get is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24

thanks Bruce, did all that compacting. no difference . Called up files named
folders.dbx. two files appeared both named `folders' with no extensions.
renamed one of them folders.old but the other could not be renamed. same
sending problem exists
--
Peter24


"Bruce Hagen" wrote:

See this first:
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

If compacting does not resolve the problem, read the consequences, and
follow the directions below.

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secu No [SSL] Error:
0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged, or
using the read-only attribute.
Resolution
Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C), and
then click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file automatically.

For more information on this issue, consult Microsoft's knowledge base
article:
Microsoft Knowledge Base Article Q233264
http://support.microsoft.com/default...NoWebContent=1

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Hi, I have a problem sending email with OE6 although it doesnt happen all
the
time. sometimes when I close down all other programs and files it will
send.
Other times it will only send after rebooting. the error message i get is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24

You have no file named Folders.dbx? This I have never seen before. Try
creating a new identity. File | Identities | Add New Identity, and test it.
If that works, you can import your messages from the old identity and then
delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
thanks Bruce, did all that compacting. no difference . Called up files
named
folders.dbx. two files appeared both named `folders' with no extensions.
renamed one of them folders.old but the other could not be renamed. same
sending problem exists
--
Peter24


"Bruce Hagen" wrote:

See this first:
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

If compacting does not resolve the problem, read the consequences, and
follow the directions below.

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secu No [SSL]
Error:
0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged, or
using the read-only attribute.
Resolution
Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C),
and
then click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file
automatically.

For more information on this issue, consult Microsoft's knowledge base
article:
Microsoft Knowledge Base Article Q233264
http://support.microsoft.com/default...NoWebContent=1

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Hi, I have a problem sending email with OE6 although it doesnt happen
all
the
time. sometimes when I close down all other programs and files it will
send.
Other times it will only send after rebooting. the error message i get
is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL):
No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24

Thanks Bruce, the identity change did the trick. by the way the folders file
had a hidden dbx extension.
also I'm now getting lots of ~WRL files that i wasnt getting before. I
assume i did something wrong in the process of fixing OE6
cheers
Peter
--
Peter24


"Bruce Hagen" wrote:

You have no file named Folders.dbx? This I have never seen before. Try
creating a new identity. File | Identities | Add New Identity, and test it.
If that works, you can import your messages from the old identity and then
delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
thanks Bruce, did all that compacting. no difference . Called up files
named
folders.dbx. two files appeared both named `folders' with no extensions.
renamed one of them folders.old but the other could not be renamed. same
sending problem exists
--
Peter24


"Bruce Hagen" wrote:

See this first:
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

If compacting does not resolve the problem, read the consequences, and
follow the directions below.

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secu No [SSL]
Error:
0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged, or
using the read-only attribute.
Resolution
Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C),
and
then click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file
automatically.

For more information on this issue, consult Microsoft's knowledge base
article:
Microsoft Knowledge Base Article Q233264
http://support.microsoft.com/default...NoWebContent=1

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Hi, I have a problem sending email with OE6 although it doesnt happen
all
the
time. sometimes when I close down all other programs and files it will
send.
Other times it will only send after rebooting. the error message i get
is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL):
No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24

Glad to hear it's fixed, Peter.

From the link I provided:

q
Alternatively you can find it be searching in Windows Explorer for files
named *.dbx. Be sure to include hidden files in your search, as OE user
files are marked as hidden by default. To view hidden files:
a.. In Windows Explorer, click Tools| Folder Options then click the View
tab.
b.. Click the button for Show hidden files and folders.
/q

I thought, *Be sure to include hidden files in your search* was enough info.

Never the less. The problem is now solved.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Thanks Bruce, the identity change did the trick. by the way the folders
file
had a hidden dbx extension.
also I'm now getting lots of ~WRL files that i wasnt getting before. I
assume i did something wrong in the process of fixing OE6
cheers
Peter
--
Peter24


"Bruce Hagen" wrote:

You have no file named Folders.dbx? This I have never seen before. Try
creating a new identity. File | Identities | Add New Identity, and test
it.
If that works, you can import your messages from the old identity and
then
delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
thanks Bruce, did all that compacting. no difference . Called up files
named
folders.dbx. two files appeared both named `folders' with no
extensions.
renamed one of them folders.old but the other could not be renamed.
same
sending problem exists
--
Peter24


"Bruce Hagen" wrote:

See this first:
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

If compacting does not resolve the problem, read the consequences, and
follow the directions below.

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secu No [SSL]
Error:
0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged,
or
using the read-only attribute.
Resolution
Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C),
and
then click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file
automatically.

For more information on this issue, consult Microsoft's knowledge base
article:
Microsoft Knowledge Base Article Q233264
http://support.microsoft.com/default...NoWebContent=1

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Peter24" wrote in message
...
Hi, I have a problem sending email with OE6 although it doesnt
happen
all
the
time. sometimes when I close down all other programs and files it
will
send.
Other times it will only send after rebooting. the error message i
get
is:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL):
No,
Error Number: 0x800C0131

any ideas?
cheers
--
Peter24