Dear Groups,

I keep getting this as a patch I need to download and apply whenever I go to
Windows Update. Each time I follow the usual download and install routine
it says that its been applied successfully. But when I restart my pc and go
to the Windows Update site and it still says I need to download and install
this High Priorty Update.

1 - Can I test if the update has been applied and if my machine is secure or
not?

2 - If its secure, why does it always say that I need this patch?

3 - If its not secure, then is there a fix for this so I can make it secure?

I think if I can find out the answer to number 1, whether the patch is
getting applied properly or not, then I can decide what to do next.


Some details about my system:

* Windows 2000 Service Pack 4 and all high priority updates and patches are
applied.
* Internet Explorer 6 Service Pack 1 and any updates are applied.
* Outlook Express 6 and any updates are applied.


Thanks for reading my request for support,
Regards,
Derek.

See this KB article:

A dialog box with no text appears if you reply to a news message in Outlook
Express 6 Service Pack 1 (You may ignore the title)
http://support.microsoft.com/?kbid=555398

Also see this post of mine in a recent newsgroup discussion:
http://groups-beta.google.com/group/...7f3b0ed2?hl=en

For a reason yet to be determined, Windows Update is offering OE updates in
the wrong order to Win2k SP4 and WinXP SP1 users. Here's the fix:

1. Uninstall 'Windows 2000 Hotfix - KB897715' via Add/Remove Programs and
reboot.

2a. Assuming MSOE.DLL is now v6.00.2800.1409 or earlier (i.e.,
v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353 manually using the
file downloaded from
http://www.microsoft.com/downloads/d...displaylang=en

2b. Optional: Reboot and install KB887797 via
http://www.microsoft.com/downloads/d...6-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded from
http://www.microsoft.com/downloads/d...d-28502b3d2518
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Derek wrote:
Dear Groups,

I keep getting this as a patch I need to download and apply whenever I go
to Windows Update. Each time I follow the usual download and install
routine it says that its been applied successfully. But when I restart
my pc and go to the Windows Update site and it still says I need to
download and install this High Priorty Update.

1 - Can I test if the update has been applied and if my machine is secure
or not?

2 - If its secure, why does it always say that I need this patch?

3 - If its not secure, then is there a fix for this so I can make it
secure?

I think if I can find out the answer to number 1, whether the patch is
getting applied properly or not, then I can decide what to do next.


Some details about my system:

* Windows 2000 Service Pack 4 and all high priority updates and patches
are applied.
* Internet Explorer 6 Service Pack 1 and any updates are applied.
* Outlook Express 6 and any updates are applied.


Thanks for reading my request for support,
Regards,
Derek.

I followed your instructions and that seems to have worked correctly. Thank
you very much for taking the time to reply to my request for support.



"PA Bear" wrote in message
...
See this KB article:

A dialog box with no text appears if you reply to a news message in
Outlook
Express 6 Service Pack 1 (You may ignore the title)
http://support.microsoft.com/?kbid=555398

Also see this post of mine in a recent newsgroup discussion:

http://groups-beta.google.com/group/...7f3b0ed2?hl=en

For a reason yet to be determined, Windows Update is offering OE updates
in
the wrong order to Win2k SP4 and WinXP SP1 users. Here's the fix:

1. Uninstall 'Windows 2000 Hotfix - KB897715' via Add/Remove Programs and
reboot.

2a. Assuming MSOE.DLL is now v6.00.2800.1409 or earlier (i.e.,
v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353 manually using the
file downloaded from

http://www.microsoft.com/downloads/d...displaylang=en

2b. Optional: Reboot and install KB887797 via

http://www.microsoft.com/downloads/d...6-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded
from

http://www.microsoft.com/downloads/d...d-28502b3d2518
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Derek wrote:
Dear Groups,

I keep getting this as a patch I need to download and apply whenever I
go
to Windows Update. Each time I follow the usual download and install
routine it says that its been applied successfully. But when I restart
my pc and go to the Windows Update site and it still says I need to
download and install this High Priorty Update.

1 - Can I test if the update has been applied and if my machine is
secure
or not?

2 - If its secure, why does it always say that I need this patch?

3 - If its not secure, then is there a fix for this so I can make it
secure?

I think if I can find out the answer to number 1, whether the patch is
getting applied properly or not, then I can decide what to do next.


Some details about my system:

* Windows 2000 Service Pack 4 and all high priority updates and patches
are applied.
* Internet Explorer 6 Service Pack 1 and any updates are applied.
* Outlook Express 6 and any updates are applied.


Thanks for reading my request for support,
Regards,
Derek.

YW & thanks for posting back.
--
~PA Bear

Derek wrote:
I followed your instructions and that seems to have worked correctly.
Thank you very much for taking the time to reply to my request for
support.



"PA Bear" wrote in message
...
See this KB article:

A dialog box with no text appears if you reply to a news message in
Outlook Express 6 Service Pack 1 (You may ignore the title)
http://support.microsoft.com/?kbid=555398

Also see this post of mine in a recent newsgroup discussion:

http://groups-beta.google.com/group/...7f3b0ed2?hl=en

For a reason yet to be determined, Windows Update is offering OE
updates in the wrong order to Win2k SP4 and WinXP SP1 users. Here's
the fix:

1. Uninstall 'Windows 2000 Hotfix - KB897715' via Add/Remove Programs
and reboot.

2a. Assuming MSOE.DLL is now v6.00.2800.1409 or earlier (i.e.,
v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353 manually using
the file downloaded from

http://www.microsoft.com/downloads/d...displaylang=en

2b. Optional: Reboot and install KB887797 via

http://www.microsoft.com/downloads/d...6-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded
from

http://www.microsoft.com/downloads/d...d-28502b3d2518
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Derek wrote:
Dear Groups,

I keep getting this as a patch I need to download and apply whenever
I go to Windows Update. Each time I follow the usual download and
install routine it says that its been applied successfully. But when
I restart my pc and go to the Windows Update site and it still says I
need to download and install this High Priorty Update.

1 - Can I test if the update has been applied and if my machine is
secure or not?

2 - If its secure, why does it always say that I need this patch?

3 - If its not secure, then is there a fix for this so I can make it
secure?

I think if I can find out the answer to number 1, whether the patch is
getting applied properly or not, then I can decide what to do next.


Some details about my system:

* Windows 2000 Service Pack 4 and all high priority updates and
patches are applied.
* Internet Explorer 6 Service Pack 1 and any updates are applied.
* Outlook Express 6 and any updates are applied.


Thanks for reading my request for support,
Regards,
Derek.