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-   -   Non-receipt of e-mail (http://www.outlookbanter.com/outlook-express/6576-non-receipt-e-mail.html)

Sybil Fox February 6th 06 07:05 PM

Non-receipt of e-mail
 
Can anyone possibly suggest any cause? I have Window XP and OE6, also Mcafee
Virus Scan Y Spamkiller, the latter 2 regularly updated, but for several
weeks now I am just not receiving any e-mail at all either in Inbox or in
Mcafee's blocked messages folder.



Bruce Hagen February 6th 06 07:15 PM

Non-receipt of e-mail
 
Any error messages if you send an e-mail to yourself? Have you checked the
settings in Tools | Accounts | Mail | Properties | All Tabs? Can you check
your mail via your ISPs Website to confirm you have mail?

Turn off e-mail scanning. You will still be protected.

Remove the account and re-enter it.

My gut tells me that this is due to the crap McAfee uses. I would dump it in
a heartbeat.

I would recommend AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton and McAfee products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Sybil Fox" wrote in message
...
Can anyone possibly suggest any cause? I have Window XP and OE6, also
Mcafee Virus Scan Y Spamkiller, the latter 2 regularly updated, but for
several weeks now I am just not receiving any e-mail at all either in
Inbox or in Mcafee's blocked messages folder.



PA Bear February 6th 06 07:17 PM

Non-receipt of e-mail
 
If you disable SpamKiller, does the problem persist?

Are the messages found in your inbox at the mail account's webmail page?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Sybil Fox wrote:
Can anyone possibly suggest any cause? I have Window XP and OE6, also
Mcafee Virus Scan Y Spamkiller, the latter 2 regularly updated, but for
several weeks now I am just not receiving any e-mail at all either in
Inbox or in Mcafee's blocked messages folder.


Sybil Fox February 8th 06 06:45 PM

Non-receipt of e-mail
 
Thank you so much both of you. I first disabled Spamkiller but made no
difference. There was loads of e-mail in my ISP webmail account. Then I
removed and readded the account from OE. Then I re-enabled Spamkiller &
removed & re-added the OE account from Spamkiller. And Eureka I received
e-mail in my Inbox, but no so far any blocked spam.
So at least I'm getting e-mail for the moment touch wood & we'll see what
happens about the spam blocking.
Sybil Fox




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