inbox stopped working
 

my inbox isnt receiving any new messages & messages since 1/23 have
disappeared.

other computers on the network are receiving emails ok. the mail server
still has the mail messages. i use cloudmark to filter out spam; messages go
to the spam folder ok, but not to the inbox; i've tried turning off
cloudmark, but no luck

do i need to fix the inbox somehow?

thanks,

bob
dallas

inbox stopped working
 

Move any mail you wish to save out of the Inbox to a Local folder you
create. Then:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"bob hawkins" wrote in message
...
my inbox isnt receiving any new messages & messages since 1/23 have
disappeared.

other computers on the network are receiving emails ok. the mail server
still has the mail messages. i use cloudmark to filter out spam; messages
go
to the spam folder ok, but not to the inbox; i've tried turning off
cloudmark, but no luck

do i need to fix the inbox somehow?

thanks,

bob
dallas

inbox stopped working
 

ok, its working now; thanks!

i had 4.7gb's of various messages before; 3.9gb's now after compacting; i'll
see what else i can get rid of

thanks,

bob

"Bruce Hagen" wrote:

Move any mail you wish to save out of the Inbox to a Local folder you
create. Then:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"bob hawkins" wrote in message
...
my inbox isnt receiving any new messages & messages since 1/23 have
disappeared.

other computers on the network are receiving emails ok. the mail server
still has the mail messages. i use cloudmark to filter out spam; messages
go
to the spam folder ok, but not to the inbox; i've tried turning off
cloudmark, but no luck

do i need to fix the inbox somehow?

thanks,

bob
dallas

inbox stopped working
 

"Bruce Hagen" wrote in message
...
Move any mail you wish to save out of the Inbox to a Local folder you
create. Then:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"bob hawkins" wrote in message
...
my inbox isnt receiving any new messages & messages since 1/23 have
disappeared.

other computers on the network are receiving emails ok. the mail server
still has the mail messages. i use cloudmark to filter out spam; messages
go
to the spam folder ok, but not to the inbox; i've tried turning off
cloudmark, but no luck

do i need to fix the inbox somehow?

thanks,

bob
dallas