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-   -   Big problem with dbx (http://www.outlookbanter.com/outlook-express/6729-big-problem-dbx.html)

Ilija Bojanovic February 13th 06 01:43 PM

Big problem with dbx
 
Hi all, soory for my bad english
I will try to pressent my problem:

During Compacting process my computer was shut down. When i start Outlook
expres i see 80% of mails, but in 3 folders are dont see mails. I was go in
storage folder, and i see that files with .dbx extensions. They have original
file size (50mb, 61mb, 10mb) When i try to open i don't see anythig. Can't
someone help my to recover mails.



Bruce Hagen February 13th 06 04:00 PM

Big problem with dbx
 
Shutting down the computer while it was compacting caused you to lose your
messages. Read on.

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tool, (if the messages are still there):

DBXpress is the best chance of recovery, (probably the only chance), when
run in disk mode:
http://www.oehelp.com/DBXpress/Default.aspx

And this is a very good option for the futu

Steve Cochran has added a button in his new version of OE Tool that will not
only Compact All Folders, but at the same time, resets the "Compact Check
Count" to zero whenever you compact manually. You will see the prompt again
if you do not compact before 100 closings.

http://www.oehelp.com/OETool/

It is still advised to check Work Offline before you compact.

A general warning to avoid losing mail in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Backup often:

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Ilija Bojanovic" wrote in
message ...
Hi all, soory for my bad english
I will try to pressent my problem:

During Compacting process my computer was shut down. When i start Outlook
expres i see 80% of mails, but in 3 folders are dont see mails. I was go
in
storage folder, and i see that files with .dbx extensions. They have
original
file size (50mb, 61mb, 10mb) When i try to open i don't see anythig. Can't
someone help my to recover mails.




Steve Cochran February 13th 06 05:29 PM

Big problem with dbx
 
The messages are probably no longer in the files, even though the file sizes
are still large. I don't think anything but DBXpress in its extract from
disk mode would help. See here for message recovery techniques
(www.oehelp.com/OETips.aspx#4) and if you do recover anything, make sure you
back it up, as this happens a lot to people.

steve

"Ilija Bojanovic" wrote in
message ...
Hi all, soory for my bad english
I will try to pressent my problem:

During Compacting process my computer was shut down. When i start Outlook
expres i see 80% of mails, but in 3 folders are dont see mails. I was go
in
storage folder, and i see that files with .dbx extensions. They have
original
file size (50mb, 61mb, 10mb) When i try to open i don't see anythig. Can't
someone help my to recover mails.




Marijana Govorcin February 13th 06 08:48 PM

Big problem with dbx
 
I had experienced a crash last week and after that out of the 20 folders in
my Outlook Express 6 Inbox, 10 were there with all the e-mails intact but in
the latter 10 folders, the e-mails are gone. One of the folders shows
e-mails but it says "message has not been downloaded" and when you click on
it it says "message cannot be displayed".

I had purchased DBXtract program as well as R-Mail, as well as DBXpress.
All of these failed to recover the lost e-mails from the empty folders.

I did the disk defragmenter, system restore, etc.

I tried to find a way to maybe reinstall Outlook Express and IE but after 3
days of searching on the net I was unable to find anything that would
basically delete the outlook program and ie program I have now but not lose
all the information.

I even tried amending Registry Keys and that didn't work. I even turned off
e-mail scanning on my anti-virus program.

I also had an awful computer "doctor" visit me at my home who after 10
minutes said he couldn't do anything, although I suspected he didn't "want"
to do anything and spent the next 50 minutes installing
anti-virus/anti-spyware programs, which I already had installed myself on my
computer, just so that he could be paid for the 1 hour.
The worst part was that I had explained this problem to him the day before
and he said he would be able to do "something", and once he spent 10 minutes
with my laptop, said that he has "never encountered" this type of problem,
and gave up on the issue right away, therefore I spent $75.00 for basically
nothing.

That is why I am e-mailing you with what the problem is and wondering
whether you had ever encountered something like this and hoping that you are
able to tell me straight up whether this problem "can" be fixed or "cannot"
be fixed so that no one is wasting their time and money.

I also notice that in the far right corner of my Inbox, on the view where
all the e-mails are listed, it states "Main Identity". I remember that
before it didn't state that. Also, I realize there is some type of "clone"
of Inbox - maybe that could bring back old e-mails, or if I restored the old
identity before the crash would that bring any results?

I would appreciate any feedback.

Thank you.
"Ilija Bojanovic" wrote in
message ...
Hi all, soory for my bad english
I will try to pressent my problem:

During Compacting process my computer was shut down. When i start Outlook
expres i see 80% of mails, but in 3 folders are dont see mails. I was go
in
storage folder, and i see that files with .dbx extensions. They have
original
file size (50mb, 61mb, 10mb) When i try to open i don't see anythig. Can't
someone help my to recover mails.





Touch Base February 14th 06 12:22 PM

Big problem with dbx
 

"Marijana Govorcin" wrote in message ...
|I had experienced a crash last week and after that out of the 20 folders in
| my Outlook Express 6 Inbox, 10 were there with all the e-mails intact but in
| the latter 10 folders, the e-mails are gone. One of the folders shows
| e-mails but it says "message has not been downloaded" and when you click on
| it it says "message cannot be displayed".
snip

"Marijana Govorcin" start your own thread. Do not jump on the back of a thread already in progress. It is bad manners and you may not get an answer as the thread belongs to "Ilija Bojanovic".

Steve Cochran February 14th 06 02:28 PM

Big problem with dbx
 
Wow, you got yourself in a mess.

First thing for OE is to go to File | Identities and set up a new Identity.
That should give you a new message store and registry values so that it will
be as if you installed OE new. Then make sure you do points 2 and 3 he
www.oehelp.com/OETips.aspx in that Identity. Then add your mail accounts
and verify they work okay. Once you do that, then go to File | Import |
Messages and point to the old Identity and see if you can import any of the
messages from it.

Once you have OE working again, I'd try DBXpress once more and run the
extract from disk feature so that it analyzes the entire hard drive for
messages. Do not check the recover mode option when doing so. Its also
possible you have multiple identities already set up (it sounds like it from
the end of your message) so also try DBXpress's search feature (try that
first) and see if it turns up files that have messages in them that you
overlooked.

Then see if you recover anything else in terms of messages after that.

If you still have problems then check for spyware and viruses, but it sounds
as if you already did that.

steve


"Marijana Govorcin" wrote in message
...
I had experienced a crash last week and after that out of the 20 folders in
my Outlook Express 6 Inbox, 10 were there with all the e-mails intact but
in the latter 10 folders, the e-mails are gone. One of the folders shows
e-mails but it says "message has not been downloaded" and when you click on
it it says "message cannot be displayed".

I had purchased DBXtract program as well as R-Mail, as well as DBXpress.
All of these failed to recover the lost e-mails from the empty folders.

I did the disk defragmenter, system restore, etc.

I tried to find a way to maybe reinstall Outlook Express and IE but after
3 days of searching on the net I was unable to find anything that would
basically delete the outlook program and ie program I have now but not
lose all the information.

I even tried amending Registry Keys and that didn't work. I even turned
off e-mail scanning on my anti-virus program.

I also had an awful computer "doctor" visit me at my home who after 10
minutes said he couldn't do anything, although I suspected he didn't
"want" to do anything and spent the next 50 minutes installing
anti-virus/anti-spyware programs, which I already had installed myself on
my computer, just so that he could be paid for the 1 hour.
The worst part was that I had explained this problem to him the day before
and he said he would be able to do "something", and once he spent 10
minutes with my laptop, said that he has "never encountered" this type of
problem, and gave up on the issue right away, therefore I spent $75.00 for
basically nothing.

That is why I am e-mailing you with what the problem is and wondering
whether you had ever encountered something like this and hoping that you
are able to tell me straight up whether this problem "can" be fixed or
"cannot" be fixed so that no one is wasting their time and money.

I also notice that in the far right corner of my Inbox, on the view where
all the e-mails are listed, it states "Main Identity". I remember that
before it didn't state that. Also, I realize there is some type of
"clone" of Inbox - maybe that could bring back old e-mails, or if I
restored the old identity before the crash would that bring any results?

I would appreciate any feedback.

Thank you.
"Ilija Bojanovic" wrote in
message ...
Hi all, soory for my bad english
I will try to pressent my problem:

During Compacting process my computer was shut down. When i start Outlook
expres i see 80% of mails, but in 3 folders are dont see mails. I was go
in
storage folder, and i see that files with .dbx extensions. They have
original
file size (50mb, 61mb, 10mb) When i try to open i don't see anythig.
Can't
someone help my to recover mails.







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