Attachments present but not visible
 

In the last few days (and there are posts on other sites so I'm not alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but though
larger attachments of any file type will download to OE (the mail size shows
it has the attachment) no paperclip appears and I can't access the attachment
in any way. This applies to mails from any external sender (hotmail, gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself (via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the line
too. Am I best to just pester NTLWORLD to do something about 'Cloudmark', or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will show me
what the headers should look like (AVG scans included) or do I use have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

You could pester NTLWORLD and note what Michael came up with. That said, can
you disable Cloudmark, or is it forced upon you? I would get rid of it if it
was up to me. This particular problem is dedicated to Cluodmark, but Outlook
Express and spam programs have a long history of not playing well together.
I don't know what the headers should look like. That is among one of
Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the following.
It is not a cure for this problem, but e-mail scanning causes issues of its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover
some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the
line
too. Am I best to just pester NTLWORLD to do something about 'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will show
me
what the headers should look like (AVG scans included) or do I use have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

You could pester NTLWORLD and note what Michael came up with. That said, can
you disable Cloudmark, or is it forced upon you? I would get rid of it if it
was up to me. This particular problem is dedicated to Cluodmark, but Outlook
Express and spam programs have a long history of not playing well together.
I don't know what the headers should look like. That is among one of
Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the following.
It is not a cure for this problem, but e-mail scanning causes issues of its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover
some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the
line
too. Am I best to just pester NTLWORLD to do something about 'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will show
me
what the headers should look like (AVG scans included) or do I use have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

Get another ISP.

macdoni93 wrote:
Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

You could pester NTLWORLD and note what Michael came up with. That said,
can you disable Cloudmark, or is it forced upon you? I would get rid of
it
if it was up to me. This particular problem is dedicated to Cluodmark,
but
Outlook Express and spam programs have a long history of not playing well
together. I don't know what the headers should look like. That is among
one of Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the
following.
It is not a cure for this problem, but e-mail scanning causes issues of
its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover
some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the
line
too. Am I best to just pester NTLWORLD to do something about
'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will
show
me
what the headers should look like (AVG scans included) or do I use have
to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the
problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to
myself
(via
my ntlworld account) and open it as normal (the paper clip is
present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

Hi and thanks again for the help. I know you'll not like this suggestion but
will using 'Thunderbird' oviate the Ntlworld/OE conflicts or does it work the
same way? I can of course just try it, but I'm sure the swap over will not
be straight forward?

Thanks again

Edzell

"PA Bear [MS MVP]" wrote:

Get another ISP.

macdoni93 wrote:
Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

You could pester NTLWORLD and note what Michael came up with. That said,
can you disable Cloudmark, or is it forced upon you? I would get rid of
it
if it was up to me. This particular problem is dedicated to Cluodmark,
but
Outlook Express and spam programs have a long history of not playing well
together. I don't know what the headers should look like. That is among
one of Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the
following.
It is not a cure for this problem, but e-mail scanning causes issues of
its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover
some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the
line
too. Am I best to just pester NTLWORLD to do something about
'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will
show
me
what the headers should look like (AVG scans included) or do I use have
to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the
problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to
myself
(via
my ntlworld account) and open it as normal (the paper clip is
present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

Check your PC to make sure that you aren't running cloudmark. Cloudmark
offers both ISP and PC based versions.

Check Control Panel Add/Remove programs to see if it is listed.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"macdoni93" wrote in message
...
Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

You could pester NTLWORLD and note what Michael came up with. That
said, can
you disable Cloudmark, or is it forced upon you? I would get rid of
it if it
was up to me. This particular problem is dedicated to Cluodmark, but
Outlook
Express and spam programs have a long history of not playing well
together.
I don't know what the headers should look like. That is among one of
Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the
following.
It is not a cure for this problem, but e-mail scanning causes issues
of its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when
you see
that option. For some reason, just unchecking it in the security
center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can
recover
some
attachments but then get corrupt message text etc, the headers are
more
confused that your link outlines because AVG scan results appear in
the
line
too. Am I best to just pester NTLWORLD to do something about
'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that
will show
me
what the headers should look like (AVG scans included) or do I use
have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the
problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm
not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments
but
though
larger attachments of any file type will download to OE (the
mail size
shows
it has the attachment) no paperclip appears and I can't access
the
attachment
in any way. This applies to mails from any external sender
(hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to
myself
(via
my ntlworld account) and open it as normal (the paper clip is
present).
Hours of doing everything recommended with security settings and
virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

I have no idea.

PS: What does "oviate" mean?


Edzell wrote:
Hi and thanks again for the help. I know you'll not like this suggestion
but will using 'Thunderbird' oviate the Ntlworld/OE conflicts or does it
work the same way? I can of course just try it, but I'm sure the swap
over
will not be straight forward?

Thanks again

Edzell

"PA Bear [MS MVP]" wrote:

Get another ISP.

macdoni93 wrote:
Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

You could pester NTLWORLD and note what Michael came up with. That
said,
can you disable Cloudmark, or is it forced upon you? I would get rid of
it
if it was up to me. This particular problem is dedicated to Cluodmark,
but
Outlook Express and spam programs have a long history of not playing
well
together. I don't know what the headers should look like. That is among
one of Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the
following.
It is not a cure for this problem, but e-mail scanning causes issues of
its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"Edzell" wrote in message
...
Hi Bruce

I'm getting there, this solution works.... sometimes..... I can
recover
some
attachments but then get corrupt message text etc, the headers are
more
confused that your link outlines because AVG scan results appear in
the
line
too. Am I best to just pester NTLWORLD to do something about
'Cloudmark',
or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will
show
me
what the headers should look like (AVG scans included) or do I use
have
to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the
problem!

Cheers

Edzell

"Bruce Hagen" wrote:

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/micro...d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not
alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but
though
larger attachments of any file type will download to OE (the mail
size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender
(hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to
myself
(via
my ntlworld account) and open it as normal (the paper clip is
present).
Hours of doing everything recommended with security settings and
virus
scanners, compacting etc has no effect on this problem. Help!

Attachments present but not visible
 

"Edzell" wrote in message
...
In the last few days (and there are posts on other sites so I'm not alone
http://help.wugnet.com/windows2/Atta...ict493907.html)
Outlook Express will download mails with 100k-ish attachments but though
larger attachments of any file type will download to OE (the mail size
shows
it has the attachment) no paperclip appears and I can't access the
attachment
in any way. This applies to mails from any external sender (hotmail,
gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself
(via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!