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AGGH!!! Can't log in - PLEASE HELP!!!!
For some reason my OE has suddenly started rejecting my user name and
password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
Sorry, I boffed myself crazy earlier today, and don't have any boffin energy
left. "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
Thanks alot Michael, that's really helpful. I have McAfee, the full package,
so I presume that's the problem. Will have a butcheres at the settings and see if I can get it to stop scanning emails being downloaded. Fingers crossed!!! Thanks again. :) "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
I almost thought you were the answer to my prayers, as I happened to be
scanning for problems similar to mine and HERE IT WAS! Exact same problem! However, I already had Norton Antivirus 2006 "scan e-mail" turned off and a review of the Tools, Accounts, Mail, Properties, Servers suggestions below suggested that they were properly set. Drat! Background: I had Cox Cable residential account; changed it to business account; found out that (despite what saleslady said) my e-mail address would be changed; so I had everything put back (to residential account) the way it was. Or so they said. Have been unable to send or receive e-mail from primary username since 8/1 (the date of the switch-over or -back) although seem to be able to send/receive on secondary identities. Using primary name, can access mail through Cox Webmail, indicating ISP is not the problem, so it seems to be OE 6.0. When I first try to log on I get a “No Current Identity” message with all identities listed and primary highlighted and a place to enter password. Previously would default open with primary, password stored so didn't need to manually enter. Now, when I enter current password I get a “The password you typed is incorrect” message. I try it again with previous password and it "opens" (sorta) with a message with the heading “Logon .pop.central.dot.net” that advises me to “Please enter your user name and password: Logon Server Localhost”. If I close this message by means of If I delete this message by clicking the red square at the top right of the screen, I can go ahead and read downloaded mail and sent mail—but the most recent date is August 1 or 2 (the switch- date), and the little gold padlock at the lower right continuously says “Authorizing”; nothing further happens. My computer guru is in Cancun but will be back Friday, so any solution that contains the phrase "corrupted files" or "re-install OE" will be waiting for him when he returns; I'm willing to try the ones with ones with "click left button" as their central remedial action. Your sympathy and assistance will be appreciated beyond mere words. dmmcwethyATcoxDOTnet "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
Your message shows *pop.central.dot.net* in the error. My server settings
for Cox in CA are pop.west.cox.net. Check yours. They probably should be: pop.central.cox.net & smtp.central.cox.net. Just a thought. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "dmmcwethy" wrote in message ... I almost thought you were the answer to my prayers, as I happened to be scanning for problems similar to mine and HERE IT WAS! Exact same problem! However, I already had Norton Antivirus 2006 "scan e-mail" turned off and a review of the Tools, Accounts, Mail, Properties, Servers suggestions below suggested that they were properly set. Drat! Background: I had Cox Cable residential account; changed it to business account; found out that (despite what saleslady said) my e-mail address would be changed; so I had everything put back (to residential account) the way it was. Or so they said. Have been unable to send or receive e-mail from primary username since 8/1 (the date of the switch-over or -back) although seem to be able to send/receive on secondary identities. Using primary name, can access mail through Cox Webmail, indicating ISP is not the problem, so it seems to be OE 6.0. When I first try to log on I get a “No Current Identity” message with all identities listed and primary highlighted and a place to enter password. Previously would default open with primary, password stored so didn't need to manually enter. Now, when I enter current password I get a “The password you typed is incorrect” message. I try it again with previous password and it "opens" (sorta) with a message with the heading “Logon .pop.central.dot.net” that advises me to “Please enter your user name and password: Logon Server Localhost”. If I close this message by means of If I delete this message by clicking the red square at the top right of the screen, I can go ahead and read downloaded mail and sent mail—but the most recent date is August 1 or 2 (the switch- date), and the little gold padlock at the lower right continuously says “Authorizing”; nothing further happens. My computer guru is in Cancun but will be back Friday, so any solution that contains the phrase "corrupted files" or "re-install OE" will be waiting for him when he returns; I'm willing to try the ones with ones with "click left button" as their central remedial action. Your sympathy and assistance will be appreciated beyond mere words. dmmcwethyATcoxDOTnet "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
"... or disable that software from scanning e-mail...." Norton Antivirus 2006 e-mail scanning is turned OFF "If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name..." Incoming mail server name is correctly (I think) shown as: pop.central.cox.net Outgoing server name is correctly (I think) shown as: smtp.central.cox.net (Possible error): - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) Full account name (e-mail address) is shown (Possible error): - Incoming Mail Server Password (often case sensitive) Space for password is completely blank (i.e., there isn't even a series of black dots indicating that something is typed there, but encrypted), and clicking on that space with the left-button does not move the blinking cursor into that block; right-clicking produces the "What's this?" question. Since this is the first instance where the incident varies from your check list, is the inability to establish an Incoming Mail Server Password worth pursuing or is it inconsequential? "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
You're absolutely right, and that's what it DOES say--but it didn't by the
time it passed through my brain and into my fingers; "cox" had been transmogrified into "dot". Strikes again dyslexia. "Bruce Hagen" wrote: Your message shows *pop.central.dot.net* in the error. My server settings for Cox in CA are pop.west.cox.net. Check yours. They probably should be: pop.central.cox.net & smtp.central.cox.net. Just a thought. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "dmmcwethy" wrote in message ... I almost thought you were the answer to my prayers, as I happened to be scanning for problems similar to mine and HERE IT WAS! Exact same problem! However, I already had Norton Antivirus 2006 "scan e-mail" turned off and a review of the Tools, Accounts, Mail, Properties, Servers suggestions below suggested that they were properly set. Drat! Background: I had Cox Cable residential account; changed it to business account; found out that (despite what saleslady said) my e-mail address would be changed; so I had everything put back (to residential account) the way it was. Or so they said. Have been unable to send or receive e-mail from primary username since 8/1 (the date of the switch-over or -back) although seem to be able to send/receive on secondary identities. Using primary name, can access mail through Cox Webmail, indicating ISP is not the problem, so it seems to be OE 6.0. When I first try to log on I get a “No Current Identity” message with all identities listed and primary highlighted and a place to enter password. Previously would default open with primary, password stored so didn't need to manually enter. Now, when I enter current password I get a “The password you typed is incorrect” message. I try it again with previous password and it "opens" (sorta) with a message with the heading “Logon .pop.central.dot.net” that advises me to “Please enter your user name and password: Logon Server Localhost”. If I close this message by means of If I delete this message by clicking the red square at the top right of the screen, I can go ahead and read downloaded mail and sent mail—but the most recent date is August 1 or 2 (the switch- date), and the little gold padlock at the lower right continuously says “Authorizing”; nothing further happens. My computer guru is in Cancun but will be back Friday, so any solution that contains the phrase "corrupted files" or "re-install OE" will be waiting for him when he returns; I'm willing to try the ones with ones with "click left button" as their central remedial action. Your sympathy and assistance will be appreciated beyond mere words. dmmcwethyATcoxDOTnet "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
AGGH!!! Can't log in - PLEASE HELP!!!!
BT - DT
-- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "dmmcwethy" wrote in message ... You're absolutely right, and that's what it DOES say--but it didn't by the time it passed through my brain and into my fingers; "cox" had been transmogrified into "dot". Strikes again dyslexia. "Bruce Hagen" wrote: Your message shows *pop.central.dot.net* in the error. My server settings for Cox in CA are pop.west.cox.net. Check yours. They probably should be: pop.central.cox.net & smtp.central.cox.net. Just a thought. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "dmmcwethy" wrote in message ... I almost thought you were the answer to my prayers, as I happened to be scanning for problems similar to mine and HERE IT WAS! Exact same problem! However, I already had Norton Antivirus 2006 "scan e-mail" turned off and a review of the Tools, Accounts, Mail, Properties, Servers suggestions below suggested that they were properly set. Drat! Background: I had Cox Cable residential account; changed it to business account; found out that (despite what saleslady said) my e-mail address would be changed; so I had everything put back (to residential account) the way it was. Or so they said. Have been unable to send or receive e-mail from primary username since 8/1 (the date of the switch-over or -back) although seem to be able to send/receive on secondary identities. Using primary name, can access mail through Cox Webmail, indicating ISP is not the problem, so it seems to be OE 6.0. When I first try to log on I get a “No Current Identity” message with all identities listed and primary highlighted and a place to enter password. Previously would default open with primary, password stored so didn't need to manually enter. Now, when I enter current password I get a “The password you typed is incorrect” message. I try it again with previous password and it "opens" (sorta) with a message with the heading “Logon .pop.central.dot.net” that advises me to “Please enter your user name and password: Logon Server Localhost”. If I close this message by means of If I delete this message by clicking the red square at the top right of the screen, I can go ahead and read downloaded mail and sent mail—but the most recent date is August 1 or 2 (the switch- date), and the little gold padlock at the lower right continuously says “Authorizing”; nothing further happens. My computer guru is in Cancun but will be back Friday, so any solution that contains the phrase "corrupted files" or "re-install OE" will be waiting for him when he returns; I'm willing to try the ones with ones with "click left button" as their central remedial action. Your sympathy and assistance will be appreciated beyond mere words. dmmcwethyATcoxDOTnet "Michael Santovec" wrote: Your Anti-virus (or anti-spam) software changes the POP3 server name to 127.0.0.1 in order to scan the e-mail as it downloads. If this prevents you from downloading mail, then that software is malfunctioning. Check with that software manufacturer for update or configuration help, or disable that software from scanning e-mail. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads is unnecessary and prone to problems. To manually change the POP3 server in Outlook Express, go to Tools, Accounts, Mail, Properties, Servers. If you still have problems, the Invalid password error message can mean that any of the following are wrong: - POP3 server name - Incoming Mail Server Account Name (some require the full e-mail address , others just want the user part) - Incoming Mail Server Password (often case sensitive) - Incorrect use of Secure Password Authentication (SPA) - few severs use this - Incorrect use of SSL - few servers use this - The mail server is having temporary problems Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers (Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct values. If the values seem correct, retype them and click APPLY. In the event that the account settings are corrupted in the registry, it might be necessary to delete the mail account, restart OE and then set up the account again. In some cases it might be necessary to set up a new identity in OE and create the mail account there. Also see: Cannot Save E-Mail Account Password in Outlook Express (Webroot Software Window Washer) http://support.microsoft.com/?kbid=228713 Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4) http://support.microsoft.com/?kbid=216382 Your Password Is Not Retained in Windows 2000 or XP http://support.microsoft.com/?kbid=264672 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Katie M" Katie wrote in message ... For some reason my OE has suddenly started rejecting my user name and password. I've tried all sorts and can't understand why all of a sudden this has happened.... The error message if I cancel log in is... "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR Invalid user name or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Are there any boffins out there who can help me!!??? |
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