Thanks for checking. I'm only using mycompany.com as a generic (general)
domain. All email settings are correct as the sending of emails worked most
of the times. The error, as mentioned in my initial post, occurred
sporadically, and I may add "unpredictably".

Again, as part of troubleshooting approach, I have removed antivirus
software. The PC is operating without a virus software.

As far as I can tell, email account settings has never been an issue, and as
I found out, virus software has not been an issue either.

Steve


"PA Bear" wrote in message
...
Is 'mycompany.com' your ISP?

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


SP wrote:
Hi
Below is an error that I get sometimes when "sending" email. Some
internet advices mentioned that it might have to do with virus software.
So not only I disabled virus software, I uninstalled it completely, but
the error still occurred. So, for my case, virus software didn't seem to
be the cause. The strange thing is that the error did not happen every
time I sent email. It happened sporadically throughout the day and always
at the moment I sent a message. When it happened, all I needed to do was
to click Send/Recv button again and the message got sent ok.

I also tried to use port 5190 instead of the standard port 25 in account
properties, but that didn't help either.

Please help solve this problem.
Thank you
Steve

===========socket error 10053==============
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'My Account', Server: 'mail.mycompany.com',
Protocol:
SMTP, Port: 25, Secure(SSL): No, socket error: 10053, error Number:
0x800CCC0F

The PC is operating without a virus software.

That is NOT a safe condition, even to troubleshoot an OE error message. Get
an AV app installed ASAP!

Your current Identity may have been damaged by your previously installed
AV's email scanner, especially if its the default Main Identity. Try one or
more of your accounts in a new Named Identity (File Identities Add new
identity). Assuming all is well, import messages from the old Identity
before deleting it (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

SP wrote:
Thanks for checking. I'm only using mycompany.com as a generic (general)
domain. All email settings are correct as the sending of emails worked
most of the times. The error, as mentioned in my initial post, occurred
sporadically, and I may add "unpredictably".

Again, as part of troubleshooting approach, I have removed antivirus
software. The PC is operating without a virus software.

As far as I can tell, email account settings has never been an issue, and
as I found out, virus software has not been an issue either.

Steve


"PA Bear" wrote in message
...
Is 'mycompany.com' your ISP?

Troubleshooting error messages that you receive when you are using OL
and OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


SP wrote:
Hi
Below is an error that I get sometimes when "sending" email. Some
internet advices mentioned that it might have to do with virus
software. So not only I disabled virus software, I uninstalled it
completely, but the error still occurred. So, for my case, virus
software didn't seem to be the cause. The strange thing is that the
error did not happen every time I sent email. It happened
sporadically throughout the day and always at the moment I sent a
message. When it happened, all I needed to do was to click Send/Recv
button again and the message got sent ok. I also tried to use port
5190 instead of the standard port 25 in
account properties, but that didn't help either.

Please help solve this problem.
Thank you
Steve

===========socket error 10053==============
Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'My Account', Server:
'mail.mycompany.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, socket error: 10053, error Number:
0x800CCC0F

Thank you for your tips. I'll try them out and see how.

Steve

"PA Bear" wrote in message
...
The PC is operating without a virus software.

That is NOT a safe condition, even to troubleshoot an OE error message.
Get an AV app installed ASAP!

Your current Identity may have been damaged by your previously installed
AV's email scanner, especially if its the default Main Identity. Try one
or more of your accounts in a new Named Identity (File Identities Add
new identity). Assuming all is well, import messages from the old
Identity before deleting it (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

SP wrote:
Thanks for checking. I'm only using mycompany.com as a generic (general)
domain. All email settings are correct as the sending of emails worked
most of the times. The error, as mentioned in my initial post, occurred
sporadically, and I may add "unpredictably".

Again, as part of troubleshooting approach, I have removed antivirus
software. The PC is operating without a virus software.

As far as I can tell, email account settings has never been an issue, and
as I found out, virus software has not been an issue either.

Steve


"PA Bear" wrote in message
...
Is 'mycompany.com' your ISP?

Troubleshooting error messages that you receive when you are using OL
and OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


SP wrote:
Hi
Below is an error that I get sometimes when "sending" email. Some
internet advices mentioned that it might have to do with virus
software. So not only I disabled virus software, I uninstalled it
completely, but the error still occurred. So, for my case, virus
software didn't seem to be the cause. The strange thing is that the
error did not happen every time I sent email. It happened
sporadically throughout the day and always at the moment I sent a
message. When it happened, all I needed to do was to click Send/Recv
button again and the message got sent ok. I also tried to use port
5190 instead of the standard port 25 in
account properties, but that didn't help either.

Please help solve this problem.
Thank you
Steve

===========socket error 10053==============
Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'My Account', Server:
'mail.mycompany.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, socket error: 10053, error Number:
0x800CCC0F