I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.

Now, send an attachment to yourself. Does it appear in Sent Items? Do you
get it?

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"lschra" wrote in message
...
I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

On May 2, 9:41*am, lschra wrote:
I have XP pro. *Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. *It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. *I have contacted my ISP
and they say it is a OE problem. *I think all of my options are
correct. * Set up for HTML and blocking file attachments unchecked. *I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. I received
an email with pictures that I tried to forward but no one got it. I
tried to send it to myself and it worked. I also sent myself a pdf
file and a jpg which I received. So it appears that I can receive
email attachments but I cannot receive. Also, I compacted all of my
saved messages two days ago.

"lschra" wrote in message
...
On May 2, 9:41 am, lschra wrote:
I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. I received
an email with pictures that I tried to forward but no one got it. I
tried to send it to myself and it worked. I also sent myself a pdf
file and a jpg which I received. So it appears that I can receive
email attachments but I cannot receive. Also, I compacted all of my
saved messages two days ago.
~~~~~~~~~~~~~~~~

Now, *forward* those two test messages to yourself. Do you get them?

You wouldn't be using MS Outlook and not Outlook Express by any chance?

Who is your ISP/mail server?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

On May 2, 11:29*am, "Bruce Hagen" wrote:
"lschra" wrote in message

...
On May 2, 9:41 am, lschra wrote:

I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. *I received
an email with pictures that I tried to forward but no one got it. *I
tried to send it to myself and it worked. *I also sent myself a pdf
file and a jpg which I received. *So it appears that I can receive
email attachments but I cannot receive. *Also, I compacted all of my
saved messages two days ago.
~~~~~~~~~~~~~~~~

Now, *forward* those two test messages to yourself. Do you get them?

You wouldn't be using MS Outlook and not Outlook Express by any chance?

Who is your ISP/mail server?
--
* * * * * *Bruce Hagen
*MS-MVP Outlook Express
* * * Imperial Beach, CA

I do get the messages forwarded to myself. I am using Outlook Express
6 and my ISP is Iowa Telecom

"lschra" wrote in message
...
On May 2, 11:29 am, "Bruce Hagen" wrote:
"lschra" wrote in message

...
On May 2, 9:41 am, lschra wrote:

I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. I received
an email with pictures that I tried to forward but no one got it. I
tried to send it to myself and it worked. I also sent myself a pdf
file and a jpg which I received. So it appears that I can receive
email attachments but I cannot receive. Also, I compacted all of my
saved messages two days ago.
~~~~~~~~~~~~~~~~

Now, *forward* those two test messages to yourself. Do you get them?

You wouldn't be using MS Outlook and not Outlook Express by any chance?

Who is your ISP/mail server?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

I do get the messages forwarded to myself. I am using Outlook Express
6 and my ISP is Iowa Telecom
~~~~~~~~~~~~~~

Tools | Options | Send | Mail Sending Format.

For HTML Settings, use Quoted Printable and check Send Pictures With
Messages.

For Plain Text Settings, use MIME and None.

If that makes no difference, and since you get attachments forwarded to
yourself, I do not see how Outlook Express can be at fault.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

On May 2, 12:38*pm, "Bruce Hagen" wrote:
"lschra" wrote in message

...
On May 2, 11:29 am, "Bruce Hagen" wrote:





"lschra" wrote in message

...
On May 2, 9:41 am, lschra wrote:

I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. I received
an email with pictures that I tried to forward but no one got it. I
tried to send it to myself and it worked. I also sent myself a pdf
file and a jpg which I received. So it appears that I can receive
email attachments but I cannot receive. Also, I compacted all of my
saved messages two days ago.
~~~~~~~~~~~~~~~~

Now, *forward* those two test messages to yourself. Do you get them?

You wouldn't be using MS Outlook and not Outlook Express by any chance?

Who is your ISP/mail server?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

I do get the messages forwarded to myself. *I am using Outlook Express
6 and my ISP is Iowa Telecom
~~~~~~~~~~~~~~

Tools | Options | Send | Mail Sending Format.

For HTML Settings, use Quoted Printable and check Send Pictures With
Messages.

For Plain Text Settings, use MIME and None.

If that makes no difference, and since you get attachments forwarded to
yourself, I do not see how Outlook Express can be at fault.
--
* * * * * *Bruce Hagen
*MS-MVP Outlook Express
* * * Imperial Beach, CA- Hide quoted text -

- Show quoted text -

Thank's so much for your help, as this is extremely frustrating. So
you think the problems is with my ISP? Thanks.

"lschra" wrote in message
...
On May 2, 12:38 pm, "Bruce Hagen" wrote:
"lschra" wrote in message

...
On May 2, 11:29 am, "Bruce Hagen" wrote:





"lschra" wrote in message

...
On May 2, 9:41 am, lschra wrote:

I have XP pro. Now when I forward pictures or send pictures or any
type of attachment like a pdf file the recipient doesn't get the
attachments. It says attachment but there isn't any file extension.
Or sometimes they don't get the email at all. I have contacted my ISP
and they say it is a OE problem. I think all of my options are
correct. Set up for HTML and blocking file attachments unchecked. I
use AVG virus protection but without the email scanner.

I do not use the email scanner in AVG - it is turned off. I received
an email with pictures that I tried to forward but no one got it. I
tried to send it to myself and it worked. I also sent myself a pdf
file and a jpg which I received. So it appears that I can receive
email attachments but I cannot receive. Also, I compacted all of my
saved messages two days ago.
~~~~~~~~~~~~~~~~

Now, *forward* those two test messages to yourself. Do you get them?

You wouldn't be using MS Outlook and not Outlook Express by any chance?

Who is your ISP/mail server?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

I do get the messages forwarded to myself. I am using Outlook Express
6 and my ISP is Iowa Telecom
~~~~~~~~~~~~~~

Tools | Options | Send | Mail Sending Format.

For HTML Settings, use Quoted Printable and check Send Pictures With
Messages.

For Plain Text Settings, use MIME and None.

If that makes no difference, and since you get attachments forwarded to
yourself, I do not see how Outlook Express can be at fault.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA- Hide quoted text -

- Show quoted text -

Thank's so much for your help, as this is extremely frustrating. So
you think the problems is with my ISP? Thanks.

~~~~~~~~

You never got an error message or bounced mail message, correct?

Either your ISP or the recipients, or AVG. Could be a size issue.
(Attachments add 35-40% due to encoding.

Too many recipients.

I would also do this with AVG:

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"lschra" wrote in message
...


Thank's so much for your help, as this is extremely frustrating. So
you think the problems is with my ISP? Thanks.

-------------------------------------
quote
Tools | Options | Send | Mail Sending Format.

For HTML Settings, use Quoted Printable and check Send Pictures With
Messages.
/quote

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email