Sending e-mail problems
 

I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched thru
Setup" and then immediately another window that says "CIB Please wait while
Windows configures CIB." I have no idea what either of these is. After a
little experimenting I found that just closing the windows with those
messages about 5 or 6 times (because they pop right back up again that many
times) finally eliminates them and it seems my e-mails gets sent normally
after that.

Does anyone know what these windows mean, and what can I do to get rid of
the problem? Other than that, my Outlook Express seems to work fine, as it
always did before this started.

Thanks.

--
"A government big enough to give you everything you want, is big enough to
take away everything you have." Thomas Jefferson

Sending e-mail problems
 

Could be that you have a virus. See:

What we know about CIB.MSI:
http://www.prevx.com/filenames/X1674...0/CIB.MSI.html

Make sure that your anti-virus is up-to-date and run a scan.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"LFrasier" wrote in message
...
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched
thru Setup" and then immediately another window that says "CIB Please
wait while Windows configures CIB." I have no idea what either of
these is. After a little experimenting I found that just closing the
windows with those messages about 5 or 6 times (because they pop right
back up again that many times) finally eliminates them and it seems my
e-mails gets sent normally after that.

Does anyone know what these windows mean, and what can I do to get rid
of the problem? Other than that, my Outlook Express seems to work
fine, as it always did before this started.

Thanks.

--
"A government big enough to give you everything you want, is big
enough to take away everything you have." Thomas Jefferson

Sending e-mail problems
 

OE Tools | Options | Spelling | Settings | Always check spelling before
sending

If you uncheck/disable the above, does the behavior persist?

Did you recently install Zune?

OT: Your headers suugest that your WinXP SP2 machine is not fully patched.
Please check in at Windows Update ASAP.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LFrasier wrote:
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched thru
Setup" and then immediately another window that says "CIB Please wait
while
Windows configures CIB." I have no idea what either of these is. After a
little experimenting I found that just closing the windows with those
messages about 5 or 6 times (because they pop right back up again that
many
times) finally eliminates them and it seems my e-mails gets sent normally
after that.

Does anyone know what these windows mean, and what can I do to get rid of
the problem? Other than that, my Outlook Express seems to work fine, as
it
always did before this started.

Thanks.

Sending e-mail problems
 

Thanks for answering. I have Norton 360 and it is up to date. I ran a
comprehensive virus scan and my machine came up totally clean. I then ran
the free scan on the prevx page, and same results.

I'm still at a loss...

Linda

"Michael Santovec" wrote in message
...
Could be that you have a virus. See:

What we know about CIB.MSI:
http://www.prevx.com/filenames/X1674...0/CIB.MSI.html

Make sure that your anti-virus is up-to-date and run a scan.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"LFrasier" wrote in message
...
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched thru
Setup" and then immediately another window that says "CIB Please wait
while Windows configures CIB." I have no idea what either of these is.
After a little experimenting I found that just closing the windows with
those messages about 5 or 6 times (because they pop right back up again
that many times) finally eliminates them and it seems my e-mails gets
sent normally after that.

Does anyone know what these windows mean, and what can I do to get rid of
the problem? Other than that, my Outlook Express seems to work fine, as
it always did before this started.

Thanks.

--
"A government big enough to give you everything you want, is big enough
to take away everything you have." Thomas Jefferson

Sending e-mail problems
 

Thanks for replying. I tried what you suggested, and the behavior persists.
I do not have Zune.

I'm not sure what you mean by my machine is not fully patched.....I have it
enabled to install all updates every day....What am I missing here? Thanks
for your help.

Linda

"PA Bear [MS MVP]" wrote in message
...
OE Tools | Options | Spelling | Settings | Always check spelling before
sending

If you uncheck/disable the above, does the behavior persist?

Did you recently install Zune?

OT: Your headers suugest that your WinXP SP2 machine is not fully patched.
Please check in at Windows Update ASAP.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LFrasier wrote:
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched thru
Setup" and then immediately another window that says "CIB Please wait
while
Windows configures CIB." I have no idea what either of these is. After
a
little experimenting I found that just closing the windows with those
messages about 5 or 6 times (because they pop right back up again that
many
times) finally eliminates them and it seems my e-mails gets sent normally
after that.

Does anyone know what these windows mean, and what can I do to get rid of
the problem? Other than that, my Outlook Express seems to work fine, as
it
always did before this started.

Thanks.

Sending e-mail problems
 

I'm not sure what you mean by my machine is not fully patched...

Sorry, might be a false alarm.

Go to Windows Update website | open Update History (left-hand menu) | Tell
me if "Security Update for Outlook Express and Windows Mail (941202)" was
ever installed successfully.

...I tried what you suggested, and the behavior persists.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~PA Bear


LFrasier wrote:
Thanks for replying. I tried what you suggested, and the behavior
persists.
I do not have Zune.

I'm not sure what you mean by my machine is not fully patched.....I have
it
enabled to install all updates every day....What am I missing here?
Thanks
for your help.

Linda

"PA Bear [MS MVP]" wrote in message
...
OE Tools | Options | Spelling | Settings | Always check spelling before
sending

If you uncheck/disable the above, does the behavior persist?

Did you recently install Zune?

OT: Your headers suugest that your WinXP SP2 machine is not fully
patched.
Please check in at Windows Update ASAP.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LFrasier wrote:
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched thru
Setup" and then immediately another window that says "CIB Please wait
while
Windows configures CIB." I have no idea what either of these is. After
a
little experimenting I found that just closing the windows with those
messages about 5 or 6 times (because they pop right back up again that
many
times) finally eliminates them and it seems my e-mails gets sent
normally
after that.

Does anyone know what these windows mean, and what can I do to get rid
of
the problem? Other than that, my Outlook Express seems to work fine, as
it
always did before this started.

Thanks.

Sending e-mail problems
 

I checked and I do have the update that you mentioned (941202)---says it was
installed successfully, so I will follow up on some of those links you sent
and see what I can find. Thanks again.

Linda


"PA Bear [MS MVP]" wrote in message
...
I'm not sure what you mean by my machine is not fully patched...

Sorry, might be a false alarm.

Go to Windows Update website | open Update History (left-hand menu) | Tell
me if "Security Update for Outlook Express and Windows Mail (941202)" was
ever installed successfully.

...I tried what you suggested, and the behavior persists.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~PA Bear


LFrasier wrote:
Thanks for replying. I tried what you suggested, and the behavior
persists.
I do not have Zune.

I'm not sure what you mean by my machine is not fully patched.....I have
it
enabled to install all updates every day....What am I missing here?
Thanks
for your help.

Linda

"PA Bear [MS MVP]" wrote in message
...
OE Tools | Options | Spelling | Settings | Always check spelling before
sending

If you uncheck/disable the above, does the behavior persist?

Did you recently install Zune?

OT: Your headers suugest that your WinXP SP2 machine is not fully
patched.
Please check in at Windows Update ASAP.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LFrasier wrote:
I have Windows XP SP2 with Outlook Express. Recently, when sending my
e-mails I get a window that comes up saying "! MSI must be launched
thru
Setup" and then immediately another window that says "CIB Please wait
while
Windows configures CIB." I have no idea what either of these is.
After
a
little experimenting I found that just closing the windows with those
messages about 5 or 6 times (because they pop right back up again that
many
times) finally eliminates them and it seems my e-mails gets sent
normally
after that.

Does anyone know what these windows mean, and what can I do to get rid
of
the problem? Other than that, my Outlook Express seems to work fine,
as
it
always did before this started.

Thanks.