I am unable to delete any messages from my Inbox even though my Delete Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

Compact your folders and try.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Compact Your OE Folders:
http://www.insideoe.com/files/maintain.htm#compact

If still no joy, create a new Deleted Items folder. If necessary, do the
same for the Inbox after you move all messages you wish to save to a user
created folder.

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"JG" wrote in message
...
I am unable to delete any messages from my Inbox even though my Delete
Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

If you are having trouble deleting messages from Windows mail go to Windows
download site, download and install patch W6.0-KB941090. This fixed my
problem.
--
Jill


"JG" wrote:

I am unable to delete any messages from my Inbox even though my Delete Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

KB941090 is a fix for Windows Mail in Vista, *not* Outlook Express in which
this poster is using. WinMail has its own newsgroup.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jill" wrote in message
...
If you are having trouble deleting messages from Windows mail go to
Windows
download site, download and install patch W6.0-KB941090. This fixed my
problem.
--
Jill


"JG" wrote:

I am unable to delete any messages from my Inbox even though my Delete
Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

"JG" wrote in message
...
I am unable to delete any messages from my Inbox even though my Delete
Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

the first and of course easiest tip did not help but the second took care of
my problem....Thanks!

"Bruce Hagen" wrote:

Compact your folders and try.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Compact Your OE Folders:
http://www.insideoe.com/files/maintain.htm#compact

If still no joy, create a new Deleted Items folder. If necessary, do the
same for the Inbox after you move all messages you wish to save to a user
created folder.

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"JG" wrote in message
...
I am unable to delete any messages from my Inbox even though my Delete
Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG

þþÊã ßÊÇÈÉ "B. roma" B. Ýí ÃÎÈÇÑ
...
the first and of course easiest tip did not help but the second took care
of
my problem....Thanks!

"Bruce Hagen" wrote:

Compact your folders and try.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Compact Your OE Folders:
http://www.insideoe.com/files/maintain.htm#compact

If still no joy, create a new Deleted Items folder. If necessary, do the
same for the Inbox after you move all messages you wish to save to a user
created folder.

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them
to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"JG" wrote in message
...
I am unable to delete any messages from my Inbox even though my Delete
Folder
shows empty. All other functions appear to be working OK.
--
Thanks

JG