Microsoft Outlook email

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My incoming messages will not completely download. All emails are blank.
I am unable to creat an outgoing email type into the message section.
Unable to forward any message as I get a message the origunal message has
not completed downloading.
My ISP insists that it is a Microsft problem.
I'm running VirusScan.
Any help will be appreciated.
--
Thanks

How many download? Do you get to something like 4 of 9? If so, #5 is causing
the problem. Go to your mail server's Website, logon, and delete the
offending message.

Also: Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending and
receiving, and causes a multitude of problems such as time-outs, account
setting changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For more,
see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Tonya" wrote in message
...
My incoming messages will not completely download. All emails are blank.
I am unable to creat an outgoing email type into the message section.
Unable to forward any message as I get a message the origunal message has
not completed downloading.
My ISP insists that it is a Microsft problem.
I'm running VirusScan.
Any help will be appreciated.
--
Thanks

"Tonya" wrote in message
...
My incoming messages will not completely download. All emails are blank.
I am unable to creat an outgoing email type into the message section.
Unable to forward any message as I get a message the origunal message has
not completed downloading.
My ISP insists that it is a Microsft problem.
I'm running VirusScan.
Any help will be appreciated.
--
Thanks

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email