problem switching identity
 

Hi,
I have been using Outlook Express for years with no problems but today when
I switch from the default at start identity to the secondary identity it
shows message titles but only get the hour glass in the view pane, then when
I switch back to the default identity I get the same promblem of nothing but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2
--
Have a nice day!

problem switching identity
 

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but today
when
I switch from the default at start identity to the secondary identity it
shows message titles but only get the hour glass in the view pane, then
when
I switch back to the default identity I get the same promblem of nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

Hi,
Thanks for the quick response, I worked through the link and advice you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read all
emails, when I change to my secondary Identity I can see the header (Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can see
all mail and read them, now change to what was my original default Identity
and I can see the emails but get the hour glass spinning and can't view them?

--
Have a nice day!


"PA Bear [MS MVP]" wrote:

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but today
when
I switch from the default at start identity to the secondary identity it
shows message titles but only get the hour glass in the view pane, then
when
I switch back to the default identity I get the same promblem of nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

One or both of your current Identities may be damaged. If one of them is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for that
identity.

To avoid such corruption in future, see the caveats in my previous reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but today
when
I switch from the default at start identity to the secondary identity it
shows message titles but only get the hour glass in the view pane, then
when
I switch back to the default identity I get the same promblem of nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

Hi PA Bear,
Well I have done as you said but still when changing from one new Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta 2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for that
identity.

To avoid such corruption in future, see the caveats in my previous reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but today
when
I switch from the default at start identity to the secondary identity it
shows message titles but only get the hour glass in the view pane, then
when
I switch back to the default identity I get the same promblem of nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

OE uses some of the IE files.
Yes, IE8 could be your problem.
Uninstall IE8 to see if you can switch Identities.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi PA Bear,
Well I have done as you said but still when changing from one new Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta 2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for that
identity.

To avoid such corruption in future, see the caveats in my previous reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read
all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can
see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but
today
when
I switch from the default at start identity to the secondary identity
it
shows message titles but only get the hour glass in the view pane,
then
when
I switch back to the default identity I get the same promblem of
nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

Hi Ronald,
Yes since I last posted about IE 8 I thought about it more and did delete IE
8 and IE 7 was reloaded and low and behold all is working as it was now!
Thanks for your input, do I need to advise anyone about my problem with IE 8
do you know??
Paul

--
Have a nice day!


"Ron Sommer" wrote:

OE uses some of the IE files.
Yes, IE8 could be your problem.
Uninstall IE8 to see if you can switch Identities.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi PA Bear,
Well I have done as you said but still when changing from one new Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta 2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for that
identity.

To avoid such corruption in future, see the caveats in my previous reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read
all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can
see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but
today
when
I switch from the default at start identity to the secondary identity
it
shows message titles but only get the hour glass in the view pane,
then
when
I switch back to the default identity I get the same promblem of
nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

I would definitely send feedback on the problem caused by IE8.
I don't know where to send the feedback.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi Ronald,
Yes since I last posted about IE 8 I thought about it more and did delete
IE
8 and IE 7 was reloaded and low and behold all is working as it was now!
Thanks for your input, do I need to advise anyone about my problem with IE
8
do you know??
Paul

--
Have a nice day!


"Ron Sommer" wrote:

OE uses some of the IE files.
Yes, IE8 could be your problem.
Uninstall IE8 to see if you can switch Identities.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi PA Bear,
Well I have done as you said but still when changing from one new
Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta
2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them
is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for
that
identity.

To avoid such corruption in future, see the caveats in my previous
reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice
you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read
all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I
can
see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't
view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform
a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can
cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email
and email attachments. Email Scanning is just another layer on top
of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure
that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but
today
when
I switch from the default at start identity to the secondary
identity
it
shows message titles but only get the hour glass in the view pane,
then
when
I switch back to the default identity I get the same promblem of
nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

Send it to the IE8 Beta Newsgroup.

IE8 Beta Newsgroups.

In Your Newsreader:
news://msnews.microsoft.com/microsof...texplorer.beta

In The Web Interface:
http://www.microsoft.com/communities...xplorer. beta
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Paul N" wrote in message
...
Hi Ronald,
Yes since I last posted about IE 8 I thought about it more and did delete
IE
8 and IE 7 was reloaded and low and behold all is working as it was now!
Thanks for your input, do I need to advise anyone about my problem with IE
8
do you know??
Paul

--
Have a nice day!


"Ron Sommer" wrote:

OE uses some of the IE files.
Yes, IE8 could be your problem.
Uninstall IE8 to see if you can switch Identities.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi PA Bear,
Well I have done as you said but still when changing from one new
Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta
2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them
is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for
that
identity.

To avoid such corruption in future, see the caveats in my previous
reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice
you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read
all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I
can
see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't
view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform
a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can
cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email
and email attachments. Email Scanning is just another layer on top
of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure
that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but
today
when
I switch from the default at start identity to the secondary
identity
it
shows message titles but only get the hour glass in the view pane,
then
when
I switch back to the default identity I get the same promblem of
nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2

problem switching identity
 

I suspect that you had a horked (dirty; bad; incomplete) install of IE8 Beta
2, Paul. Those who've installed IE8 Beta 2 properly have not reported such
problems in OE.

Do you adhere to all of the caveats I posted in an earlier reply to your
thread?
--
~PA Bear

Paul N wrote:
Hi Ronald,
Yes since I last posted about IE 8 I thought about it more and did delete
IE
8 and IE 7 was reloaded and low and behold all is working as it was now!
Thanks for your input, do I need to advise anyone about my problem with IE
8
do you know??
Paul


OE uses some of the IE files.
Yes, IE8 could be your problem.
Uninstall IE8 to see if you can switch Identities.
--
Ronald Sommer

"Paul N" wrote in message
...
Hi PA Bear,
Well I have done as you said but still when changing from one new
Identity
to the other new Identity I still get the same problem?
Thinking back this has only started from the install of Explorer 8 beta
2,
could this be the problem??
Thanks
Paul
--
Have a nice day!


"PA Bear [MS MVP]" wrote:

One or both of your current Identities may be damaged. If one of them
is
the default Main Identity, start with that one per the following:

Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete
the old one (File | Identities | Manage Identities).

If the other identity's still showing issues, repeat the above for that
identity.

To avoid such corruption in future, see the caveats in my previous
reply.
--
~PA Bear

Paul N wrote:
Hi,
Thanks for the quick response, I worked through the link and advice
you
posted but unfortunately I still have the same problem?
To clarify: OE starts in the default identity and I can see and read
all
emails, when I change to my secondary Identity I can see the header
(Titles)
but only get the hour glass spinning in the lower view pane.
If I make my secondary Identity the default things are reversed, I can
see
all mail and read them, now change to what was my original default
Identity
and I can see the emails but get the hour glass spinning and can't
view
them?


Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can
cause
corruption (i.e., loss of messages), it provides no additional
protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Paul N wrote:
Hi,
I have been using Outlook Express for years with no problems but
today
when
I switch from the default at start identity to the secondary
identity
it
shows message titles but only get the hour glass in the view pane,
then
when
I switch back to the default identity I get the same promblem of
nothing
but
the hour glass turning in the view pane?
Any in sight?

Using XP SP3 and Windows explorer 8 beta 2