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-   -   address book missing (http://www.outlookbanter.com/outlook-express/80786-address-book-missing.html)

JS October 25th 08 07:55 PM

address book missing
 
All the contacts in my address book have disappeared. Is there a way to
retreive them? Help!!!

Michael Santovec October 25th 08 08:47 PM

address book missing
 
Do you mean that the Contacts Pane in the lower left hand corner is
blank? That will happen if you have more than 999 contacts. If you
open the address book itself, the contacts will still be there.

If that's not the case, have you installed or uninstalled Office or the
Outlook component of Office? If you have started or stopped sharing
contacts between Outlook Express and Office Outlook, that can also make
your contacts disappear. In that case you need to reverse the sharing
(turn it back on if you just turned it off or turn it off if you just
turned it on.).
To share Contacts between Outlook and Outlook Express
http://www.slipstick.com/contacts/oeshare.htm

Also see
The Windows Address Book (WAB)
http://www.insideoe.com/files/wab.htm


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"JS" wrote in message
...
All the contacts in my address book have disappeared. Is there a way
to
retreive them? Help!!!




JS October 25th 08 09:59 PM

address book missing
 
Okay.. There arn't any contacts in my address book. A box appeared two days
ago asking if I wanted to make Outlook my default mail server and I clicked
yes, but outlook express 6 is my default mail server. So is there any way to
find these contacts? Thanks JS

"Michael Santovec" wrote:

Do you mean that the Contacts Pane in the lower left hand corner is
blank? That will happen if you have more than 999 contacts. If you
open the address book itself, the contacts will still be there.

If that's not the case, have you installed or uninstalled Office or the
Outlook component of Office? If you have started or stopped sharing
contacts between Outlook Express and Office Outlook, that can also make
your contacts disappear. In that case you need to reverse the sharing
(turn it back on if you just turned it off or turn it off if you just
turned it on.).
To share Contacts between Outlook and Outlook Express
http://www.slipstick.com/contacts/oeshare.htm

Also see
The Windows Address Book (WAB)
http://www.insideoe.com/files/wab.htm


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"JS" wrote in message
...
All the contacts in my address book have disappeared. Is there a way
to
retreive them? Help!!!





PA Bear [MS MVP] October 25th 08 11:39 PM

address book missing
 
• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


JS wrote:
Okay.. There arn't any contacts in my address book. A box appeared two
days
ago asking if I wanted to make Outlook my default mail server and I
clicked
yes, but outlook express 6 is my default mail server. So is there any way
to
find these contacts? Thanks JS

"Michael Santovec" wrote:

Do you mean that the Contacts Pane in the lower left hand corner is
blank? That will happen if you have more than 999 contacts. If you
open the address book itself, the contacts will still be there.

If that's not the case, have you installed or uninstalled Office or the
Outlook component of Office? If you have started or stopped sharing
contacts between Outlook Express and Office Outlook, that can also make
your contacts disappear. In that case you need to reverse the sharing
(turn it back on if you just turned it off or turn it off if you just
turned it on.).
To share Contacts between Outlook and Outlook Express
http://www.slipstick.com/contacts/oeshare.htm

Also see
The Windows Address Book (WAB)
http://www.insideoe.com/files/wab.htm


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"JS" wrote in message
...
All the contacts in my address book have disappeared. Is there a way
to
retreive them? Help!!!




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