Unable to send messages
 

This weekend all of the outlook express users in my house stopped being able
to send out email. In trouble shooting the problem, I found out Outlook 2003
works fine but Outlook express using the exact same account will not work.

Any suggestions?

Unable to send messages
 

What happens when you try? Any error messages?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped being
able
to send out email. In trouble shooting the problem, I found out Outlook
2003
works fine but Outlook express using the exact same account will not work.

Any suggestions?

Unable to send messages
 

I get the login window. Asking for username and password. The smtp server
and the POP3 are the same DNS name. The inbound is still working fine. The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the password.

No errors at all...




"Bruce Hagen" wrote:

What happens when you try? Any error messages?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped being
able
to send out email. In trouble shooting the problem, I found out Outlook
2003
works fine but Outlook express using the exact same account will not work.

Any suggestions?

Unable to send messages
 

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" wrote in message
...
I get the login window. Asking for username and password. The smtp server
and the POP3 are the same DNS name. The inbound is still working fine.
The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the
password.

No errors at all...




"Bruce Hagen" wrote:

What happens when you try? Any error messages?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped being
able
to send out email. In trouble shooting the problem, I found out
Outlook
2003
works fine but Outlook express using the exact same account will not
work.

Any suggestions?

Unable to send messages
 

I tried to delete the protected storage system provider...Rebooted and still
no results. I don't think OE is even getting to the SMTP server. How can I
check to see if port 25 is open to the SMTP server?

I am not sure why Outlook 2003 works but Outlook Express doesn't.


"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" wrote in message
...
I get the login window. Asking for username and password. The smtp server
and the POP3 are the same DNS name. The inbound is still working fine.
The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the
password.

No errors at all...




"Bruce Hagen" wrote:

What happens when you try? Any error messages?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped being
able
to send out email. In trouble shooting the problem, I found out
Outlook
2003
works fine but Outlook express using the exact same account will not
work.

Any suggestions?

Unable to send messages
 

Is this one account using multiple identities? If so, go to Tools | Accounts
| Mail and remove the account. Reboot and add the account back. Se if that
helps.

Make a note of all the account settings before you delete the account.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" wrote in message
...
I tried to delete the protected storage system provider...Rebooted and
still
no results. I don't think OE is even getting to the SMTP server. How can
I
check to see if port 25 is open to the SMTP server?

I am not sure why Outlook 2003 works but Outlook Express doesn't.


"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" wrote in message
...
I get the login window. Asking for username and password. The smtp
server
and the POP3 are the same DNS name. The inbound is still working fine.
The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the
password.

No errors at all...




"Bruce Hagen" wrote:

What happens when you try? Any error messages?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped
being
able
to send out email. In trouble shooting the problem, I found out
Outlook
2003
works fine but Outlook express using the exact same account will not
work.

Any suggestions?

Unable to send messages
 

What firewall are you using?

--
Frank Saunders, MS-MVP OE

"Bill W" wrote in message

I tried to delete the protected storage system provider...Rebooted
and still no results. I don't think OE is even getting to the SMTP
server. How can I check to see if port 25 is open to the SMTP server?

I am not sure why Outlook 2003 works but Outlook Express doesn't.

"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

"Bill W" wrote in message
...
I get the login window. Asking for username and password. The
smtp server and the POP3 are the same DNS name. The inbound is
still working fine. The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the
password.

No errors at all...

"Bruce Hagen" wrote:

What happens when you try? Any error messages?

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped
being able
to send out email. In trouble shooting the problem, I found out
Outlook
2003
works fine but Outlook express using the exact same account will
not work.

Any suggestions?

Unable to send messages
 

Zone Labs on my laptop and Symantec Internet Personal Firewall on the others
in the house.

"Frank Saunders, MS-MVP OE" wrote:

What firewall are you using?

--
Frank Saunders, MS-MVP OE

"Bill W" wrote in message

I tried to delete the protected storage system provider...Rebooted
and still no results. I don't think OE is even getting to the SMTP
server. How can I check to see if port 25 is open to the SMTP server?

I am not sure why Outlook 2003 works but Outlook Express doesn't.

"Bruce Hagen" wrote:

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

"Bill W" wrote in message
...
I get the login window. Asking for username and password. The
smtp server and the POP3 are the same DNS name. The inbound is
still working fine. The
outbound is my problem.

When I put in the password, it just cycles back to asking me for the
password.

No errors at all...

"Bruce Hagen" wrote:

What happens when you try? Any error messages?

"Bill W" Bill wrote in message
...
This weekend all of the outlook express users in my house stopped
being able
to send out email. In trouble shooting the problem, I found out
Outlook
2003
works fine but Outlook express using the exact same account will
not work.

Any suggestions?

Unable to send messages
 

"Bill W" wrote in message

Zone Labs on my laptop and Symantec Internet Personal Firewall on the
others in the house.

The firewall may be blocking port 25 for everything except Outlook.

--
Frank Saunders, MS-MVP OE
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