Difficulty Downloading Mail
 

I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire

Difficulty Downloading Mail
 

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire

Difficulty Downloading Mail
 

Thanks Bruce.
I always find this group most helpful
I have found E-mail options in my Norton Antivirus and turned it off
Neil

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire

Difficulty Downloading Mail
 

You're welcome. Did that resolve your problem?
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
Thanks Bruce.
I always find this group most helpful
I have found E-mail options in my Norton Antivirus and turned it off
Neil

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire

Difficulty Downloading Mail
 

Still experiencing difficulties. This time I simply get a "Time out" fault
I have removed Norton E-mail scanning and tried re-booting

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire

Difficulty Downloading Mail
 

Repost

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.

Do it or get rid of Norton completely. (The best choice).
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
Still experiencing difficulties. This time I simply get a "Time out" fault
I have removed Norton E-mail scanning and tried re-booting

"Bruce Hagen" wrote in message
...

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for lose of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and opt out of e-mail scanning when
the option arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Neil Hampshire" wrote in message
...
I am experiencing difficulty downloading mail
Two of my mailboxes work OK, but one of them will not download
I keep getting this message

"The server responded with an error. Account: 'Mail', Server:
'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate
inactivity timeout', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90"

Can anyone advise?

Neil Hampshire