I can't delete any e-mails from my inbox,. I tried doing it 3 ways but none
work andI do not get any error message. I tried deleting massages by clicking
on a delete button, or right clicking on the mouse and click delete, or by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna

You may have a corrupted mail folder. If you are lucky, it is the
Deleted Items folder, and not the folder you are trying to delete the
messages from.

For a corrupted Deleted Items folder:
- Close Outlook Express.
- OE5+: Locate the file Deleted Items.dbx in the mail directory and
delete it. You can use Start, Find (or Search), Files or Folders,
"Deleted Items.dbx" to find it. On Win2000 you need enable the display
of Hidden or System files in the folder options and XP you need to use
the advanced options to find Hidden or System files. (You can also
determine the location by looking in OE at Tools, Options, Maintenance,
Store Folder.)
- Open Outlook Express again. It will create a new empty Deleted Items.

This assumes that there is nothing in the Deleted Items folder that you
need. If you do, instead of deleting the Deleted Items.dbx file (OE5+),
rename it to something else, such as deleteold.dbx. Then use the
following program to try and recover messages from it.
http://www.oehelp.com/DBXtract/Default.aspx


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Marianna" wrote in message
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but
none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete,
or by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but
still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been
using this
Outlook Express for the past five years but never ran into this
problem.

Thank you.

Marianna

Move any messages you want to save out of Deleted Items, Sent Items and the
Inbox to folders that you create and then close OE and delete the dbx files
for those three folders.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Deleted Items.dbx, Sent Items.dbx and Inbox .dbx
files and delete them. New files will be created automatically when you open
OE.

Compact all folders as described below.

To help prevent this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2 or SP3}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Marianna" wrote in message
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete, or by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using
this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna

"Marianna" escribió en el mensaje
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete, or by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using
this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna

"neña" wrote in message
...

"Marianna" escribió en el mensaje
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but
none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete, or
by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but
still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using
this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna




I am not an expert but try this:

Move all the messages out of the Deleted Items folder into another mail
folder (as you did)
Locate where the Outlook Express data files were on the hard drive.
(You can do this by clicking Tools in the Outlook Express menubar and
selecting Options. From the tabs on the Dialog box select Maintenance and
click the Store Folder button)
If you are using XP the Deleted Items.dbx file is a hidden file. You may
need change your view settings to see hidden files. To do this:

1.. Click the Start button
2.. Click My Computer
3.. Click Tools
4.. Click Folder Options
5.. Click View
6.. Click the "Show hidden files and folders" option.
7.. Click Apply, then Okay
You can now go to the store folder and delete the file "Deleted Items.dbx."
Outlook Express will create a new one when it is restarted because it can't
find the old one.

Good Luck

Noel

"Bruce Hagen" ha scritto nel messaggio
...
Move any messages you want to save out of Deleted Items, Sent Items and
the Inbox to folders that you create and then close OE and delete the dbx
files for those three folders.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Deleted Items.dbx, Sent Items.dbx and Inbox .dbx
files and delete them. New files will be created automatically when you
open OE.

Compact all folders as described below.

To help prevent this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2 or SP3}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Marianna" wrote in message
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but
none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete, or
by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but
still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using
this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna

keep doing it
tara
"neña" wrote in message
...

"Marianna" escribió en el mensaje
...
I can't delete any e-mails from my inbox,. I tried doing it 3 ways but
none
work andI do not get any error message. I tried deleting massages by
clicking
on a delete button, or right clicking on the mouse and click delete, or
by
clicking on the Edit and then select delete. However I can move these
messages to other folders so I temporarily created a JUNK folder but
still
can't delete these messages from there.

I would appreciate any tips on how to fiz this problem. I've been using
this
Outlook Express for the past five years but never ran into this problem.

Thank you.

Marianna