When logging into my Outlook Express 6 program this morning I received an
'error' message, so I exited and re-entered but now I 've lost all inbox
messages received since 26-06-2008 and new messages are announced but do not
appear in the log and the '2 new messages' message disappears after a minute
or so. I've tried the obvious switch off and on again, and 'system restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received an
'error' message, so I exited and re-entered but now I 've lost all inbox
messages received since 26-06-2008 and new messages are announced but do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received an
'error' message, so I exited and re-entered but now I 've lost all inbox
messages received since 26-06-2008 and new messages are announced but do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

Hi Bruce, I don't know how you did it, but I only got to transferring the
messages to 'inboxold' and all the messages reappeared in the new or original
(?) inbox, including 30 new messages which I had not been able to access
until then. Perhaps it was a warning that my folders were getting too large,
so I will take your advice to keep them smaller in future.
Thanks very much for your help, I've been trying since 12 noon and its now
5.15 pm GMT. Computers save a lot of time when they're working OK, but waste
such a lot when they're not!
DK.

"Bruce Hagen" wrote:

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received an
'error' message, so I exited and re-entered but now I 've lost all inbox
messages received since 26-06-2008 and new messages are announced but do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

Hi Bruce, I don't know how you did it, but I only got to transferring the
messages to 'inboxold' and all the messages reappeared in the new or original
(?) inbox, including 30 new messages which I had not been able to access
until then. Perhaps it was a warning that my folders were getting too large,
so I will take your advice to keep them smaller in future.
Thanks very much for your help, I've been trying since 12 noon and its now
5.15 pm GMT. Computers save a lot of time when they're working OK, but waste
such a lot when they're not!
DK.

"Bruce Hagen" wrote:

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received an
'error' message, so I exited and re-entered but now I 've lost all inbox
messages received since 26-06-2008 and new messages are announced but do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

You're welcome. (And lucky). wink
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
Hi Bruce, I don't know how you did it, but I only got to transferring the
messages to 'inboxold' and all the messages reappeared in the new or
original
(?) inbox, including 30 new messages which I had not been able to access
until then. Perhaps it was a warning that my folders were getting too
large,
so I will take your advice to keep them smaller in future.
Thanks very much for your help, I've been trying since 12 noon and its
now
5.15 pm GMT. Computers save a lot of time when they're working OK, but
waste
such a lot when they're not!
DK.

"Bruce Hagen" wrote:

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these
tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received
an
'error' message, so I exited and re-entered but now I 've lost all
inbox
messages received since 26-06-2008 and new messages are announced but
do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?

You're welcome. (And lucky). wink
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
Hi Bruce, I don't know how you did it, but I only got to transferring the
messages to 'inboxold' and all the messages reappeared in the new or
original
(?) inbox, including 30 new messages which I had not been able to access
until then. Perhaps it was a warning that my folders were getting too
large,
so I will take your advice to keep them smaller in future.
Thanks very much for your help, I've been trying since 12 noon and its
now
5.15 pm GMT. Computers save a lot of time when they're working OK, but
waste
such a lot when they're not!
DK.

"Bruce Hagen" wrote:

Any idea what the error message said? This perhaps?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you still have to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options |
View.

With OE closed, rename the Inbox.dbx to Inboxold.dbx. A new Inbox will be
created automatically when you open OE.

Try to retrieve the lost messages from Inboxold.dbx with one of these
tools.
I recommend DBXpress.

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"DK" wrote in message
...
When logging into my Outlook Express 6 program this morning I received
an
'error' message, so I exited and re-entered but now I 've lost all
inbox
messages received since 26-06-2008 and new messages are announced but
do
not
appear in the log and the '2 new messages' message disappears after a
minute
or so. I've tried the obvious switch off and on again, and 'system
restore'
and a couple of tips from the Outlook Express Basic Repair Kit with no
success. Can anyone please help?