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#1
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I am operating on IE 7 xp media center edition sevice pack 3. Ever since I
updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#2
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If SP3 was downloaded with an anti-virus, or anti-spyware, program running,
you may have a bad installation. From: http://technet.microsoft.com/en-us/w.../cc164204.aspx * If the configuration of your antivirus software prevents certain system files from being changed, SP3 installation might fail. Try temporarily disabling your antivirus software. You can usually do this by right-clicking your antivirus program icon (which typically appears in the bottom right-hand corner of the computer screen) and clicking Disable. * If you disable your antivirus software before you install the service pack, be sure that you are aware of the risks involved, and be sure to enable it after the service pack is installed. Remove SP3 via Add/Remove Programs, reboot and download and install it again. Before you do, turn off your anti-virus and any anti-spyware programs such as Windows Defender. If you use a third party firewall, disable it and turn on the Windows Firewall in the Control Panel for the installation. Once SP3 is in and working, you can enable the third party firewall and turn of the Windows Firewall. Do not keep both running. Steps to take before you install Windows XP Service Pack 3: http://support.microsoft.com:80/kb/950717 WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Release Notes for Windows XP Service Pack 3 http://download.microsoft.com/downlo...1/relnotes.htm Download Windows XP Service Pack 3 he http://www.microsoft.com/downloads/d...displaylang=en Free unlimited installation and compatibility support for Service Pack 3: http://support.microsoft.com/oas/def...prid=11273&gpr -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Nate" wrote in message ... I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#3
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What Bruce said.
OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#4
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One of my identities is Master Account which time warner cable set up when
they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#5
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How many identities do you have, and what is the name of each.
Very important. If you are in ID A and switch to ID B OE disappears. What happens if you are in ID B and try to switch to ID A? Does it work OK going in some directions, but not others? -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Nate" wrote in message ... One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#6
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See Bruce's reply. Does anyone use this "Master Account" identity? Is your
identity or your wife's identity named "Main Identity" or was one of them originally named "Main Identity" and you renamed it? Nate wrote: One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#7
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Thanks for the replys. There are 3 identities set up, a master account, My
name and then my wifes name. The master account is never used and was never renamed, just something time warner set us up with and then when I called them a few years ago for help with e-mail they had me set up one for my name and her name. If I switch identities from my name Nathan to her's Kelly it never works. If I switch from her identity Kelly and then to mine Nathan it "sometimes works" maybe once out of 5 times. But yes outlook dissapears after trying switch identities and I cant access outlook again unless I end the process then I can get back in. "PA Bear [MS MVP]" wrote: See Bruce's reply. Does anyone use this "Master Account" identity? Is your identity or your wife's identity named "Main Identity" or was one of them originally named "Main Identity" and you renamed it? Nate wrote: One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#8
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Delete the Master account and reboot for starters.
-- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Nate" wrote in message ... Thanks for the replys. There are 3 identities set up, a master account, My name and then my wifes name. The master account is never used and was never renamed, just something time warner set us up with and then when I called them a few years ago for help with e-mail they had me set up one for my name and her name. If I switch identities from my name Nathan to her's Kelly it never works. If I switch from her identity Kelly and then to mine Nathan it "sometimes works" maybe once out of 5 times. But yes outlook dissapears after trying switch identities and I cant access outlook again unless I end the process then I can get back in. "PA Bear [MS MVP]" wrote: See Bruce's reply. Does anyone use this "Master Account" identity? Is your identity or your wife's identity named "Main Identity" or was one of them originally named "Main Identity" and you renamed it? Nate wrote: One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#9
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Delete the Master account and reboot for starters.
-- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Nate" wrote in message ... Thanks for the replys. There are 3 identities set up, a master account, My name and then my wifes name. The master account is never used and was never renamed, just something time warner set us up with and then when I called them a few years ago for help with e-mail they had me set up one for my name and her name. If I switch identities from my name Nathan to her's Kelly it never works. If I switch from her identity Kelly and then to mine Nathan it "sometimes works" maybe once out of 5 times. But yes outlook dissapears after trying switch identities and I cant access outlook again unless I end the process then I can get back in. "PA Bear [MS MVP]" wrote: See Bruce's reply. Does anyone use this "Master Account" identity? Is your identity or your wife's identity named "Main Identity" or was one of them originally named "Main Identity" and you renamed it? Nate wrote: One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
#10
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Thanks for the replys. There are 3 identities set up, a master account, My
name and then my wifes name. The master account is never used and was never renamed, just something time warner set us up with and then when I called them a few years ago for help with e-mail they had me set up one for my name and her name. If I switch identities from my name Nathan to her's Kelly it never works. If I switch from her identity Kelly and then to mine Nathan it "sometimes works" maybe once out of 5 times. But yes outlook dissapears after trying switch identities and I cant access outlook again unless I end the process then I can get back in. "PA Bear [MS MVP]" wrote: See Bruce's reply. Does anyone use this "Master Account" identity? Is your identity or your wife's identity named "Main Identity" or was one of them originally named "Main Identity" and you renamed it? Nate wrote: One of my identities is Master Account which time warner cable set up when they installed the roadrunner and set up e-mail a few years ago. I have my own identity and my wife has her own. I went ahead and reinstalled the sp3 and turned off my firewall and anti virus but unfortunately it's still doing it. When I uninstalled sp3 and it went back to sp2 I went into outlook to see if it would do it and it was doing it with sp2 as well, couldn't switch identities. It's driving me crazy, any more ideas? "PA Bear [MS MVP]" wrote: What Bruce said. OE File | Identities | Manage Identities: Is one of your identities named Main Identity, Nate? Nate wrote: I am operating on IE 7 xp media center edition sevice pack 3. Ever since I updated my computer to the serivce pack 3 yesterday it won't let me switch identities. Everytime I do so, outlook dissapears and I get this message. Outlook Express could not be started because another instance of it is still running on your computer. Please log off windows and then restart Outlook Express. If the problem persists, save your work, and then restart your computer. At this time I then to ctr, alt, del and end the process of MSIMN.EXE and then when I click on outlook express it will allow me to get back in. Any ideas so I don't have to end this process everytime I switch identities? thanks! |
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