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#21
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Chances are that Log on using "Secure Password Authentication" should not be
enabled but that SSL Authentication should be. Check with your IT department. Otherwise... Your current Identity may be damaged, especially if its the default Main Identity. Try the account-in-question in a new Named Identity... File | Identities | Add new identity Assuming all is well, (1) compact all folders in the old identity, (2) import messages & saved IAF file(s) from the old identity into the new one, and then (3) delete the old one (File | Identities | Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Ber wrote: Yes I've accessed the account in question with my current settings. I've re-entered all of the info, entered a new password, shut down OE, and started it up again, but I keep getting the same error message. "PA Bear [MS MVP]" wrote: Repost: Have you ever been able to access the account-in-question in Outlook Express with your current settings? Ber wrote: Yes, I've accessed my current settings. Secure Password Authentication was not checked. I don't know if it's supposed to be. When I did check it , I still couldn't receive mail and got a new error message 0x800ccc18. I've tried changing the password and restarting OE to no avail. I've looked at my anti-virus and don't see that it's even scanning my email. I'll contact them and check to be sure. Have you ever been able to access the account-in-question in Outlook Express with your current settings? OE Tools | Accounts | Mail | [account-in-question] | Properties | Servers Incoming mail server | *Log on using Secure Password Authentication* =is this option enabled/checked? Is it supposed to be enabled/checked? TIP: Disable email scanning by your anti-virus application. It provides no additional protection and it may be causing your problem. Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm Reference: Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/kb/813514 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Ber wrote: There was a problem logging onto your mail server. Your Password was rejected. Account: 'POP3', Server: 'mail.montanaperspectives.com', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Post the complete (verbatim) error message. ber wrote: Every time I try to access my email, (one of two that come into the same mailbox), I receive a logon message asking for my user name and password (which are already on there). When I hit OK, the box just reappears over and over. The error message I receive is 0x800ccc90 (password rejected). I've changed the password to no avail and read the article on how to fix this problem, but still don't understand what to do. |
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#22
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No I'm not in a corporate environment. I'd never heard of Exchange until I
read the article I mentioned. -- Thanks, Ber "VanguardLH" wrote: Ber wrote: Here's the URL to the article that I don't understand: http://support.microsoft.com/kb/236032 Outlook EXPRESS doesn't connect to an Exchange mail server. Outlook can. To access the Exchange mail server using OE, the Exchange server must be using a POP connector to itself. Are you actually in a corporate environment where they use Exchange as the mail server? If so, did the Exchange admin install and setup the POP connector to the Exchange server (so your POP client can connect)? |
#23
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No I'm not in a corporate environment. I'd never heard of Exchange until I
read the article I mentioned. -- Thanks, Ber "VanguardLH" wrote: Ber wrote: Here's the URL to the article that I don't understand: http://support.microsoft.com/kb/236032 Outlook EXPRESS doesn't connect to an Exchange mail server. Outlook can. To access the Exchange mail server using OE, the Exchange server must be using a POP connector to itself. Are you actually in a corporate environment where they use Exchange as the mail server? If so, did the Exchange admin install and setup the POP connector to the Exchange server (so your POP client can connect)? |
#24
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Ber wrote:
No I'm not in a corporate environment. I'd never heard of Exchange until I read the article I mentioned. Then that article does not apply. You aren't using Exchange as your mail server. You are using POP/IMAP/Deltasync for receiving and SMTP for sending. So return to my first reply to get *related* KB articles that address your setup. |
#25
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Ber wrote:
No I'm not in a corporate environment. I'd never heard of Exchange until I read the article I mentioned. Then that article does not apply. You aren't using Exchange as your mail server. You are using POP/IMAP/Deltasync for receiving and SMTP for sending. So return to my first reply to get *related* KB articles that address your setup. |
#26
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![]() "ber" wrote in message ... Every time I try to access my email, (one of two that come into the same mailbox), I receive a logon message asking for my user name and password (which are already on there). When I hit OK, the box just reappears over and over. The error message I receive is 0x800ccc90 (password rejected). I've changed the password to no avail and read the article on how to fix this problem, but still don't understand what to do. Ber |
#27
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![]() "ber" wrote in message ... Every time I try to access my email, (one of two that come into the same mailbox), I receive a logon message asking for my user name and password (which are already on there). When I hit OK, the box just reappears over and over. The error message I receive is 0x800ccc90 (password rejected). I've changed the password to no avail and read the article on how to fix this problem, but still don't understand what to do. Ber |
#28
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babakala
"Ber" wrote in message ... No I'm not in a corporate environment. I'd never heard of Exchange until I read the article I mentioned. -- Thanks, Ber "VanguardLH" wrote: Ber wrote: Here's the URL to the article that I don't understand: http://support.microsoft.com/kb/236032 Outlook EXPRESS doesn't connect to an Exchange mail server. Outlook can. To access the Exchange mail server using OE, the Exchange server must be using a POP connector to itself. Are you actually in a corporate environment where they use Exchange as the mail server? If so, did the Exchange admin install and setup the POP connector to the Exchange server (so your POP client can connect)? |
#29
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![]() babakala "Ber" wrote in message ... No I'm not in a corporate environment. I'd never heard of Exchange until I read the article I mentioned. -- Thanks, Ber "VanguardLH" wrote: Ber wrote: Here's the URL to the article that I don't understand: http://support.microsoft.com/kb/236032 Outlook EXPRESS doesn't connect to an Exchange mail server. Outlook can. To access the Exchange mail server using OE, the Exchange server must be using a POP connector to itself. Are you actually in a corporate environment where they use Exchange as the mail server? If so, did the Exchange admin install and setup the POP connector to the Exchange server (so your POP client can connect)? |
#30
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![]() "babakala" ha scritto nel messaggio ... babakala "Ber" wrote in message ... No I'm not in a corporate environment. I'd never heard of Exchange until I read the article I mentioned. -- Thanks, Ber "VanguardLH" wrote: Ber wrote: Here's the URL to the article that I don't understand: http://support.microsoft.com/kb/236032 Outlook EXPRESS doesn't connect to an Exchange mail server. Outlook can. To access the Exchange mail server using OE, the Exchange server must be using a POP connector to itself. Are you actually in a corporate environment where they use Exchange as the mail server? If so, did the Exchange admin install and setup the POP connector to the Exchange server (so your POP client can connect)? |
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