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#1
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Hi! 30 Oct
We re-installed XP/SP2 and Office 2007. Office 2007 makes Outlook as default mail handler. I changed it back to OE6, which is used by the user. When Excel is asked to send a file as email, it used to open Outlook, and now dutifully opens OE6. But OE reports a TCP/IP error, and the mail remains in Outbox. Then we open OE6 and do a send/receive, and the mail goes. The user tells me I had resolved the same issue for here the first time, but I simply cannot remember how. Is it something to do with the Mail profile? Which most probable is not created ? Thanks Mohan -- Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums....press/200910/1 |
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#2
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The error is Error 0x800CCC15
Mohan bnmohan wrote: Hi! 30 Oct We re-installed XP/SP2 and Office 2007. Office 2007 makes Outlook as default mail handler. I changed it back to OE6, which is used by the user. When Excel is asked to send a file as email, it used to open Outlook, and now dutifully opens OE6. But OE reports a TCP/IP error, and the mail remains in Outbox. Then we open OE6 and do a send/receive, and the mail goes. The user tells me I had resolved the same issue for here the first time, but I simply cannot remember how. Is it something to do with the Mail profile? Which most probable is not created ? Thanks Mohan -- Message posted via http://www.windowskb.com |
#3
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The error is Error 0x800CCC15
Mohan bnmohan wrote: Hi! 30 Oct We re-installed XP/SP2 and Office 2007. Office 2007 makes Outlook as default mail handler. I changed it back to OE6, which is used by the user. When Excel is asked to send a file as email, it used to open Outlook, and now dutifully opens OE6. But OE reports a TCP/IP error, and the mail remains in Outbox. Then we open OE6 and do a send/receive, and the mail goes. The user tells me I had resolved the same issue for here the first time, but I simply cannot remember how. Is it something to do with the Mail profile? Which most probable is not created ? Thanks Mohan -- Message posted via http://www.windowskb.com |
#4
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Post the complete (verbatim) error message.
Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com bnmohan via WindowsKB.com wrote: The error is Error 0x800CCC15 Mohan bnmohan wrote: Hi! 30 Oct We re-installed XP/SP2 and Office 2007. Office 2007 makes Outlook as default mail handler. I changed it back to OE6, which is used by the user. When Excel is asked to send a file as email, it used to open Outlook, and now dutifully opens OE6. But OE reports a TCP/IP error, and the mail remains in Outbox. Then we open OE6 and do a send/receive, and the mail goes. The user tells me I had resolved the same issue for here the first time, but I simply cannot remember how. Is it something to do with the Mail profile? Which most probable is not created ? Thanks Mohan |
#5
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Post the complete (verbatim) error message.
Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com bnmohan via WindowsKB.com wrote: The error is Error 0x800CCC15 Mohan bnmohan wrote: Hi! 30 Oct We re-installed XP/SP2 and Office 2007. Office 2007 makes Outlook as default mail handler. I changed it back to OE6, which is used by the user. When Excel is asked to send a file as email, it used to open Outlook, and now dutifully opens OE6. But OE reports a TCP/IP error, and the mail remains in Outbox. Then we open OE6 and do a send/receive, and the mail goes. The user tells me I had resolved the same issue for here the first time, but I simply cannot remember how. Is it something to do with the Mail profile? Which most probable is not created ? Thanks Mohan |
#6
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"A TCP/IP error occurred while trying to send data to the server Account
xxxx Error 0x800CCC15 and so on..." Many apologies : McAfee 8.5 Access Protection was preventing OTHER programs from sending mails. Unblocked the rule and things are ok on that machine. Actually, I should add Excel.exe ( and whatever else) to the exclusion list. Will do that after lunch Thanks again!!!! Mohan PA Bear [MS MVP] wrote: Post the complete (verbatim) error message. Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 The error is Error 0x800CCC15 [quoted text clipped - 20 lines] Mohan -- Message posted via http://www.windowskb.com |
#7
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![]() "A TCP/IP error occurred while trying to send data to the server Account xxxx Error 0x800CCC15 and so on..." Many apologies : McAfee 8.5 Access Protection was preventing OTHER programs from sending mails. Unblocked the rule and things are ok on that machine. Actually, I should add Excel.exe ( and whatever else) to the exclusion list. Will do that after lunch Thanks again!!!! Mohan PA Bear [MS MVP] wrote: Post the complete (verbatim) error message. Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 The error is Error 0x800CCC15 [quoted text clipped - 20 lines] Mohan -- Message posted via http://www.windowskb.com |
#8
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Tip: Also disable email scanning and McAfee AntiSpam.
bnmohan via WindowsKB.com wrote: "A TCP/IP error occurred while trying to send data to the server Account xxxx Error 0x800CCC15 and so on..." Many apologies : McAfee 8.5 Access Protection was preventing OTHER programs from sending mails. Unblocked the rule and things are ok on that machine. Actually, I should add Excel.exe ( and whatever else) to the exclusion list. Will do that after lunch Thanks again!!!! Mohan PA Bear [MS MVP] wrote: Post the complete (verbatim) error message. Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 The error is Error 0x800CCC15 [quoted text clipped - 20 lines] Mohan |
#9
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Tip: Also disable email scanning and McAfee AntiSpam.
bnmohan via WindowsKB.com wrote: "A TCP/IP error occurred while trying to send data to the server Account xxxx Error 0x800CCC15 and so on..." Many apologies : McAfee 8.5 Access Protection was preventing OTHER programs from sending mails. Unblocked the rule and things are ok on that machine. Actually, I should add Excel.exe ( and whatever else) to the exclusion list. Will do that after lunch Thanks again!!!! Mohan PA Bear [MS MVP] wrote: Post the complete (verbatim) error message. Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express http://support.microsoft.com/kb/813514 The error is Error 0x800CCC15 [quoted text clipped - 20 lines] Mohan |
#10
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Oh Yes.
Thanks. And since the disk is clean: scan files only on write? Mohan PA Bear [MS MVP] wrote: Tip: Also disable email scanning and McAfee AntiSpam. "A TCP/IP error occurred while trying to send data to the server Account xxxx Error 0x800CCC15 and so on..." [quoted text clipped - 23 lines] Mohan -- Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums....press/200910/1 |
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