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Loss of OE Attachment
BOTH machines need to have Leave A Copy checked.
canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
Bruce,
The message was downloaded to both computers, so Leave a copy is not the problem. This only happened with one email. -- Ron Sommer MS MVP-Mail "Bruce Hagen" wrote in message ... BOTH machines need to have Leave A Copy checked. canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
Bruce, The message was downloaded to both computers, so Leave a copy is not the problem. This only happened with one email. -- Ron Sommer MS MVP-Mail "Bruce Hagen" wrote in message ... BOTH machines need to have Leave A Copy checked. canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
I know it isn't the reason for /this/ issue, Ron. But it /will/ be an issue if the OP ever downloads mail from the wrong computer first. -- ~Bruce "Ron Sommer" wrote in message ... Bruce, The message was downloaded to both computers, so Leave a copy is not the problem. This only happened with one email. -- Ron Sommer MS MVP-Mail "Bruce Hagen" wrote in message ... BOTH machines need to have Leave A Copy checked. canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
I know it isn't the reason for /this/ issue, Ron. But it /will/ be an
issue if the OP ever downloads mail from the wrong computer first. -- ~Bruce "Ron Sommer" wrote in message ... Bruce, The message was downloaded to both computers, so Leave a copy is not the problem. This only happened with one email. -- Ron Sommer MS MVP-Mail "Bruce Hagen" wrote in message ... BOTH machines need to have Leave A Copy checked. canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
If the message sizes are the same, then it's likely the attachment is there. If you select the message on the problem PC and do File, Save Attachments, does the attachment show as an option to save? On each select the problem message and File, Save As an EML file. Then transfer the files between PCs and double click the EML file to open on the other PC. Does the problem move with the EML or stay with the PC? If it moves with the EML file, then there is something corrupted in the message. Comparing the MIME headers (by looking at the Message Source) may show what's screwed up. If you would like, you may send me copies of the problem message from both PCs. and I'll take a look at it. It's best if you zip the message so that I get an exact copy of it. . Then Right click the saved EML files and select Send To, Compressed (zipped) folder. Then e-mail me the resulting ZIP file. . e-mail: -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
If the message sizes are the same, then it's likely the attachment is
there. If you select the message on the problem PC and do File, Save Attachments, does the attachment show as an option to save? On each select the problem message and File, Save As an EML file. Then transfer the files between PCs and double click the EML file to open on the other PC. Does the problem move with the EML or stay with the PC? If it moves with the EML file, then there is something corrupted in the message. Comparing the MIME headers (by looking at the Message Source) may show what's screwed up. If you would like, you may send me copies of the problem message from both PCs. and I'll take a look at it. It's best if you zip the message so that I get an exact copy of it. . Then Right click the saved EML files and select Send To, Compressed (zipped) folder. Then e-mail me the resulting ZIP file. . e-mail: -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
"TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
"TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
Loss of OE Attachment
"Bruce Hagen" wrote in message ... BOTH machines need to have Leave A Copy checked. canned If both computers are using the same e-mail address, on both machines: Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of messages on the server. On one machine only, check to Delete messages after X days to satisfy your allotted space you get from your server. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "TKM" wrote in message ... See below for replies.... TKM "Michael Santovec" wrote in message ... Are both PCs downloading the same mail account or was the message sent to two accounts and each PC downloaded one of them? Both PCs download the same accounts. One PC is set to "Leave a copy..." for all accounts and that one downloaded first, of course. Are these IMAP or POP3 accounts? They are all POP3. Who is the mail service for the accounts? Various flavors of AT&T such as worldnet.att, sbcglobal and so forth. There are four accounts total. What type of attachment is it? Is it an image or something else? It is an MS-Word document (.doc) one page long - no images or other imbedded files. Are the messages sizes the same on both PCs? Yes. You might want to take a look at the Message Source (CTRL-F3) for the two messages to see if they are different? OK. For some additional information, see: Decoding Internet Attachments - A Tutorial http://TechHelp.Santovec.us/decode.htm Thanks. Good information in the "TechHelp". -- Mike - http://TechHelp.Santovec.us "TKM" wrote in message ... Two computers with XP and SP3 running OE6 for the past year with no problems. The same e-mail message was downloaded on both computers. On one, an attachment was displayed and opened normally. On the other, the OE paper clip indicated an attachment; but it wasn't listed on the "Attach:" line when the message was opened. That line was blank, but had a blue background. Both computers displayed the message itself properly and handled subsequent messages with attachments OK. Any thoughts on the missing attachment? TKM |
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