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#121
January 30th 10, 08:45 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"William Thompson" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike OK. It must be set up as Charter wants. But you don't have Charter for a provider so it won't work at your location. You posted this: Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. I asked if there was a new error message. Is there? Possibly a 550 relaying error? Hi Bruce, I did not see any 550 relaying error, and I went back to port 465 and it no longer will receive if there is mail in the outbox. hrrrumph, Mike 
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#122
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "William Thompson" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike OK. It must be set up as Charter wants. But you don't have Charter for a provider so it won't work at your location. You posted this: Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. I asked if there was a new error message. Is there? Possibly a 550 relaying error? Hi Bruce, I did not see any 550 relaying error, and I went back to port 465 and it no longer will receive if there is mail in the outbox. hrrrumph, Mike
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#123
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "William Thompson" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike OK. It must be set up as Charter wants. But you don't have Charter for a provider so it won't work at your location. You posted this: Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. I asked if there was a new error message. Is there? Possibly a 550 relaying error? Hi Bruce, I did not see any 550 relaying error, and I went back to port 465 and it no longer will receive if there is mail in the outbox. hrrrumph, Mike
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#124
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"William Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#125
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"William Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#126
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "William Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#127
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "William Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#128
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#129
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "Mike" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike Strange, I found where someone said change the Incoming Mail (POP3) to mail.charter.net instead of pop.charter.net. This sent the two emails in the outbox, but it only worked one. Mike
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#130
January 30th 10, 08:46 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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smtp problem with Charter.net
"Zac Thompson" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "Mike" wrote in message ... "Bruce Hagen" wrote in message ... "amdx" wrote in message ... I setup OE for charter email. pop.charter.net smtp.charter.net Email worked fine for two days, then I had the following symptom. I could not send email, I found that I had an email trapped in the outbox that would not send. I deleted the email in the outbox, and I received email as normal. Webmail works fine. Charter doesn't support OE. They won't help. I found the following pdf that has, "directions to setup an SMTP authentication in your emal program" It uses mail.cs-1.com for incoming mail and smtp.charter.net for outgoing mail. Then you must check the box for "My server requires Authentication" Also you must check another box in the outgoing mail server window. "use same settings as my incoming mail server" The connection to the server has failed. Account: 'Home', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I didn't follow up on the 1-cs lead because I noted the email address must be changed to a name @1-cs.com. At this point I'm looking for a free email address that will work in OE. Mike Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. Mike I just ran across something new to me. I am trying to get my mothers computer working for her. So I have her computer on my cable system (Knology). I'm trying to use the charter.net mail system through the knology internet provider. Could that be the problem? Mike Yes. Charter is a provider too. It is very unlikely that either will relay messages for you. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA So, you think it will work properly when she gets her computer home? Why did it work for two days? Sorry about the name, two different computers. Right now I am not sure of anything. If it is set up as Knology wants, and that is what she has at home, then it /should/ work at that point. Sorry, I've confused you. She has Charter.net at home, I have Knology here where I'm trying to access her (charter email). Mike OK. It must be set up as Charter wants. But you don't have Charter for a provider so it won't work at your location. You posted this: Just found out if I use Outgoing Mail Server port 465, I can receive mail but it takes 20 seconds trying to send the outging first. The outgoing mail doesn't get sent. I asked if there was a new error message. Is there? Possibly a 550 relaying error? -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA
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