missing voting buttons, missing response toolbar
 

I have created an CustomForm.oft. There I have Voting Buttons activated
for the receiver.
However some of the receivers see the buttons others dont. Not even in
the Action Menue!
We have installed several clients with exactly the same Software at the
same time.
Still some of them see the buttons other not.

I found a few entries about thiss issue in ths group but no solution.

Any hint or help is welcomed.

missing voting buttons, missing response toolbar
 

Make sure that nothing impedes the ability of the rich-text content of the message to get through. See http://www.outlookcode.com/d/sendform.htm

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


wrote in message ups.com...
I have created an CustomForm.oft. There I have Voting Buttons activated
for the receiver.
However some of the receivers see the buttons others dont. Not even in
the Action Menue!
We have installed several clients with exactly the same Software at the
same time.
Still some of them see the buttons other not.

I found a few entries about thiss issue in ths group but no solution.

Any hint or help is welcomed.

missing voting buttons, missing response toolbar
 

- I have Outlook 2003 SP2

Please note that all words in quotes have been translated by me
into english since I have installed all in German. It will differ from
the exact
wording of an English installation. However the meaning should be the
same.

- If I clicked on the receiver in the To field I can change its
properties.
- There is noch check box but a drop down where i can select
"Send in Outlook Rich Text Format"
- I select this entry and okeyed.
- However it still does not show the voting buttons at the receivers
outlook.

But there are 2 interesting behaviours:

1. It shows a message "please consider this message ase confidential"
instad of the voting buttons.
2. I can not select the Toolbat "Answer" at all

I managed to reproduce the error on a PC where it used to work. It
seems that the
voting buttons do not work anymore after I have run any VB Script in my
form. But I
can not confirm this yet. Maybe there is anothar causet Interesting is
thet the error
goes away if i go back to the last system setup point. Somethimg must
set Outlook
to behave like this but I do not know what.

The problem happens definitly during the reciving phase. If the voting
buttons are not shown they are not shown on any pc which accesses the
pst file. This means the voting buttons or tha ability of setting the
"Answer" happens when Outlook receives the message and stores it in the
pst file.

missing voting buttons, missing response toolbar
 

On the sending machine, make sure that you don't have Outlook set to convert RTF messages to HTML -- Tools | Options | Mail Format | Internet Format. If you're using Exchange as your mail server and sending to outside recipients, the server could be stripping RTF. All these factors are discussed at http://www.outlookcode.com/d/sendform.htm

Sending a message to another mailer besides Outlook (e.g. Outlook Express or Gmail) will give you an opportunity to look at the entire raw message and deteremine whether it has a Winmail.dat attachment, the attachment that contains the RTF content.

The Response toolbar will not be visible unless the message comes through with its RTF content intact.

The "confidential" descriptor would be controlled by the Sensitivity set for the message.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


wrote in message oups.com...
- I have Outlook 2003 SP2

Please note that all words in quotes have been translated by me
into english since I have installed all in German. It will differ from
the exact
wording of an English installation. However the meaning should be the
same.

- If I clicked on the receiver in the To field I can change its
properties.
- There is noch check box but a drop down where i can select
"Send in Outlook Rich Text Format"
- I select this entry and okeyed.
- However it still does not show the voting buttons at the receivers
outlook.

But there are 2 interesting behaviours:

1. It shows a message "please consider this message ase confidential"
instad of the voting buttons.
2. I can not select the Toolbat "Answer" at all

I managed to reproduce the error on a PC where it used to work. It
seems that the
voting buttons do not work anymore after I have run any VB Script in my
form. But I
can not confirm this yet. Maybe there is anothar causet Interesting is
thet the error
goes away if i go back to the last system setup point. Somethimg must
set Outlook
to behave like this but I do not know what.

The problem happens definitly during the reciving phase. If the voting
buttons are not shown they are not shown on any pc which accesses the
pst file. This means the voting buttons or tha ability of setting the
"Answer" happens when Outlook receives the message and stores it in the
pst file.

missing voting buttons, missing response toolbar
 

Thank you for your help Sue,

I have published the form and then I started it with
options-forms-choose form - MyForm
This way it works fine! The Voting buttons are comming on all receivers
and even my event scripts in the form are fired!
And "inherited" in the receivers form. That's exacly what I wanted!

Before I have launched the form by doubleclicking on the Myform.oft
icon in the explorer.
This way no Voting buttons and no scripts are running. Maybe a security
issue.

However it seems that publishing is anyway the rigth way to do it.

Thanks for your support. The problem is fixed for me.