Printing Issues
 

Good morning all,

I have a user that when she prints out some emails from certain people only
the header shows up and the body does not. Her settings are the exact same
as mine and I can print the same email from the same person with no issues.
I couldn't find anything wrong so I upgraded her from Office 2K to Office XP
Pro. Same issues. I also re-loaded all her print drivers incase it was a
driver issue. Anyone have any thoughts?

Thanks!
Mark

Printing Issues
 

Are these messages in HTML? HTML messages are rendered and printed by
Internet Explorer components, so one of these articles might help:

http://support.microsoft.com/default...;en-us;Q272518
Only the Text at the Top of the Web Page Is Printed
http://support.microsoft.com/default...;en-us;Q271583
Blank Page Is Printed in Internet Explorer 5.5

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mark Stevens" wrote in message
...
Good morning all,

I have a user that when she prints out some emails from certain people
only
the header shows up and the body does not. Her settings are the exact
same
as mine and I can print the same email from the same person with no
issues.
I couldn't find anything wrong so I upgraded her from Office 2K to Office
XP
Pro. Same issues. I also re-loaded all her print drivers incase it was a
driver issue. Anyone have any thoughts?

Thanks!
Mark