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Sorry, no idea.
Make sure she has antivirus (e.g. avast.com ) and spyware (e.g. spybot). Other than that, not much else I can suggest. -- John Blessing http://www.LbeHelpdesk.com - Help Desk software priced to suit all businesses http://www.room-booking-software.com - Schedule rooms & equipment bookings for your meeting/class over the web. http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace, send newsletters "Patty Stoddard" wrote in message news ![]() John, We had just downloaded some pictures to her hard drive before I set up Outlook. One of these pictures was in the body when we created a new message. This is before we typed anthing in the body. Now the picture does not appear in the body when creating a new message, however, a recent email message that she received appears instead. She must delete these unwanted "objects" whenever she creates a new email message or replies to an email message. Hope you can help! "John Blessing" wrote: "Patty Stoddard" Patty wrote in message ... I set up Outlook on my sister's computer and she says that everytime she creates a new message or replies to an email, either a picture from her hard drive or a text message from an email she has received recently appears. I checked everything on Tools, Options, but could not find the problem. Can anyone explain how this happens and how to fix it? This is on of those things where you really need to be quite clear with her what she means: What picture? What text? Appears in what sense? Appears where? At what point when creating a new message? At what point when replying? -- John Blessing http://www.LbeHelpdesk.com - Help Desk software priced to suit all businesses http://www.room-booking-software.com - Schedule rooms & equipment bookings for your meeting/class over the web. http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace, send newsletters |
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