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John May 9th 06 07:46 PM

Oulook crashing
 
Hi

On one of the PCs outlook starts but then crashes and requests to send an
error report. How can I fix it? I was thinking of detect and repair but I
presume I can't run it until I am in outlook?

Thanks

Regards



Peter Durkee May 9th 06 07:54 PM

Oulook crashing
 
You might try starting it with the /CleanProfile switch.

-Peter

"John" wrote in message
...
Hi

On one of the PCs outlook starts but then crashes and requests to send an
error report. How can I fix it? I was thinking of detect and repair but I
presume I can't run it until I am in outlook?

Thanks

Regards





K. Orland May 9th 06 09:34 PM

Oulook crashing
 
While Outlook is closed, rename the outcmd.dat file (it's hidden to unhide
folders and files in Windows Explorer), then try to open Outlook again. You
can also delete the .srs file to see if that helps. If not, there are other
options.
Have you checked your application event viewer for anything related to
Outlook or Office?

Outlook switches are good advice, you can check out a list of switches he

http://www.howto-outlook.com/howto/c...neswitches.htm

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"John" wrote:

Hi

On one of the PCs outlook starts but then crashes and requests to send an
error report. How can I fix it? I was thinking of detect and repair but I
presume I can't run it until I am in outlook?

Thanks

Regards





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