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#1
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I used Tools-Email-Accounts to create a second mailbox. I could
confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
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#2
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What kind of mail account?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#3
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I would like to add another exchange mailbox. I created the exchange
mailbox successfully. Are there any permissions to set on the server? Sue Mosher [MVP-Outlook] wrote: What kind of mail account? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#4
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Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, or at least Folder Visible permission, set in Outlook, on all folders including the mailbox root.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#5
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![]() Sue Mosher [MVP-Outlook] wrote: Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Did that. I've set full control for all the combo-box items or at least Folder Visible permission, Can you clarify this? set in Outlook, on all folders including the mailbox root. Did that. -- Sue Mosher, Outlook MVP It still doesn't work. I need more help. Thanks! Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#6
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I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer? Yes. The network administrator needs to set the mailbox permissions with that tool. or at least Folder Visible permission, Can you clarify this? Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox. It still doesn't work. I need more help. For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... Sue Mosher [MVP-Outlook] wrote: Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Did that. I've set full control for all the combo-box items or at least Folder Visible permission, Can you clarify this? set in Outlook, on all folders including the mailbox root. Did that. -- Sue Mosher, Outlook MVP Thanks! Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#7
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![]() Sue Mosher [MVP-Outlook] wrote: I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Yes. The network administrator needs to set the mailbox permissions with that tool. By mailbox permissions, do you mean Exchange General and Exchange Advanced? I can't find a tab for mailbox in the ADU&C. I see a list of users. I clicked on the user to grant permissions. There was a tabbed window. There was no mailbox option there. Could you give me some detail. Thanks or at least Folder Visible permission, Can you clarify this? Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox. It still doesn't work. I need more help. For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... Sue Mosher [MVP-Outlook] wrote: Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Did that. I've set full control for all the combo-box items or at least Folder Visible permission, Can you clarify this? set in Outlook, on all folders including the mailbox root. Did that. -- Sue Mosher, Outlook MVP Thanks! Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#8
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In ADU&C, user = mailbox, if the user account is mail-enabled. On the Exchange Advanced tab of a mail-enabled user, you should see a button for Mailbox Rights. That is what you use to grant "Full mailbox access" permission to another user.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... Sue Mosher [MVP-Outlook] wrote: I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Yes. The network administrator needs to set the mailbox permissions with that tool. By mailbox permissions, do you mean Exchange General and Exchange Advanced? I can't find a tab for mailbox in the ADU&C. I see a list of users. I clicked on the user to grant permissions. There was a tabbed window. There was no mailbox option there. Could you give me some detail. Thanks or at least Folder Visible permission, Can you clarify this? Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox. It still doesn't work. I need more help. For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... Sue Mosher [MVP-Outlook] wrote: Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Did that. I've set full control for all the combo-box items or at least Folder Visible permission, Can you clarify this? set in Outlook, on all folders including the mailbox root. Did that. -- Sue Mosher, Outlook MVP Thanks! Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
#9
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Thank you Sue for your help. I was able to make it work by granting
everyone access to the newly created second mailbox. I was working with two different domains hosted on the same server. Thanks once again. Sue Mosher [MVP-Outlook] wrote: In ADU&C, user = mailbox, if the user account is mail-enabled. On the Exchange Advanced tab of a mail-enabled user, you should see a button for Mailbox Rights. That is what you use to grant "Full mailbox access" permission to another user. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... Sue Mosher [MVP-Outlook] wrote: I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Yes. The network administrator needs to set the mailbox permissions with that tool. By mailbox permissions, do you mean Exchange General and Exchange Advanced? I can't find a tab for mailbox in the ADU&C. I see a list of users. I clicked on the user to grant permissions. There was a tabbed window. There was no mailbox option there. Could you give me some detail. Thanks or at least Folder Visible permission, Can you clarify this? Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox. It still doesn't work. I need more help. For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message oups.com... Sue Mosher [MVP-Outlook] wrote: Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, I am new to Windows please bear with me. By ADU&C u mean Active Directory Users and Computer? Did that. I've set full control for all the combo-box items or at least Folder Visible permission, Can you clarify this? set in Outlook, on all folders including the mailbox root. Did that. -- Sue Mosher, Outlook MVP Thanks! Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx wrote in message ups.com... I would like to add another exchange mailbox. I created the exchange mailbox successfully. Are there any permissions to set on the server? I used Tools-Email-Accounts to create a second mailbox. I could confirm that the new mailbox was created. However, when I try to expand the icon to see the folders, it throws me an error "unable to expand the folder." The second mailbox was supposed to be from a different domain. The primary mailbox is still operational. How do I set up outlook to receive email into the second mail box? Thanks for your help |
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