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John Moravec June 20th 06 07:54 PM

SMTP Problems
 
I have a user connecting to the internet via a wireless router. He has a
bellsouth.net account that he is using via POP3, along with two other POP
accounts that use the bellsouth account for SMTP. He can receive emails fine
on all three accounts, but he cannot send emails. He can successfully send
an email to himself at the bellsouth account, but any other address I've
tried comes back with a System Administrator error syaing that the email
could be sent using any of the three accounts. All setting s have been
checked, rechecked and checked again. I have been on the phone with
Bellsouth and they don't knwo what the problem is either.

Any help?

Thanks in advance,

John



Mary June 20th 06 09:45 PM

SMTP Problems
 
Try turning off any antivirus checking for outgoing mail.

"John Moravec" wrote:

I have a user connecting to the internet via a wireless router. He has a
bellsouth.net account that he is using via POP3, along with two other POP
accounts that use the bellsouth account for SMTP. He can receive emails fine
on all three accounts, but he cannot send emails. He can successfully send
an email to himself at the bellsouth account, but any other address I've
tried comes back with a System Administrator error syaing that the email
could be sent using any of the three accounts. All setting s have been
checked, rechecked and checked again. I have been on the phone with
Bellsouth and they don't knwo what the problem is either.

Any help?

Thanks in advance,

John




John Moravec June 20th 06 10:19 PM

SMTP Problems
 
Already tried that with Bellsouth...


"Mary" wrote in message
...
Try turning off any antivirus checking for outgoing mail.

"John Moravec" wrote:

I have a user connecting to the internet via a wireless router. He has a
bellsouth.net account that he is using via POP3, along with two other POP
accounts that use the bellsouth account for SMTP. He can receive emails
fine
on all three accounts, but he cannot send emails. He can successfully
send
an email to himself at the bellsouth account, but any other address I've
tried comes back with a System Administrator error syaing that the email
could be sent using any of the three accounts. All setting s have been
checked, rechecked and checked again. I have been on the phone with
Bellsouth and they don't knwo what the problem is either.

Any help?

Thanks in advance,

John






AJR June 20th 06 11:59 PM

SMTP Problems
 
The following from your post is confusing ( lot of POP account): "
bellsouth.net account that he is using via POP3, along with two other POP
accounts that use the bellsouth account for SMTP. He can receive emails
fine"

E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and
received via a SMTP account - usually smtp.bellsouth or
mailhost.bellsouth.net (assuming .net vice .com). If the account parameters
are not correct - say the SMTP account - then no mail will be received. You
may only have on mail account listed such as pop3.bellsouth.net - however
under the "servers'
tab (properties) will option for setting SMTP account.

"John Moravec" wrote in message
...
Already tried that with Bellsouth...


"Mary" wrote in message
...
Try turning off any antivirus checking for outgoing mail.

"John Moravec" wrote:

I have a user connecting to the internet via a wireless router. He has a
bellsouth.net account that he is using via POP3, along with two other
POP
accounts that use the bellsouth account for SMTP. He can receive emails
fine
on all three accounts, but he cannot send emails. He can successfully
send
an email to himself at the bellsouth account, but any other address I've
tried comes back with a System Administrator error syaing that the email
could be sent using any of the three accounts. All setting s have been
checked, rechecked and checked again. I have been on the phone with
Bellsouth and they don't knwo what the problem is either.

Any help?

Thanks in advance,

John








pbalmanno June 21st 06 12:30 AM

SMTP Problems
 
Clarification.
Your comment:
"E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and
received via a SMTP account - usually smtp.bellsouth or
mailhost.bellsouth.net"
It's vice versa.
E-mail is received by pop3 (Post Office Protocol 3) is the most recent
version of a standard protocol for receiving e-mail and sent by SMTP (Simple
Mail Transfer Protocol) is a protocol used to send and receive email. Pop3
recieves SMTP can do both.


"AJR" wrote in message
...
The following from your post is confusing ( lot of POP account): "
bellsouth.net account that he is using via POP3, along with two other POP
accounts that use the bellsouth account for SMTP. He can receive emails
fine"

E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and
received via a SMTP account - usually smtp.bellsouth or
mailhost.bellsouth.net (assuming .net vice .com). If the account
parameters are not correct - say the SMTP account - then no mail will be
received. You may only have on mail account listed such as
pop3.bellsouth.net - however under the "servers'
tab (properties) will option for setting SMTP account.

"John Moravec" wrote in message
...
Already tried that with Bellsouth...


"Mary" wrote in message
...
Try turning off any antivirus checking for outgoing mail.

"John Moravec" wrote:

I have a user connecting to the internet via a wireless router. He has
a
bellsouth.net account that he is using via POP3, along with two other
POP
accounts that use the bellsouth account for SMTP. He can receive emails
fine
on all three accounts, but he cannot send emails. He can successfully
send
an email to himself at the bellsouth account, but any other address
I've
tried comes back with a System Administrator error syaing that the
email
could be sent using any of the three accounts. All setting s have been
checked, rechecked and checked again. I have been on the phone with
Bellsouth and they don't knwo what the problem is either.

Any help?

Thanks in advance,

John










Brian Tillman June 21st 06 03:06 PM

SMTP Problems
 
AJR wrote:

E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and
received via a SMTP account - usually smtp.bellsouth or
mailhost.bellsouth.net (assuming .net vice .com).


Sorry, you have that backwards. POP in incoming (received) and SMTP is
outgoing (sent).
--
Brian Tillman


AJR June 21st 06 09:44 PM

SMTP Problems
 
And after I had my morning fix! - sorry about that.

"Brian Tillman" wrote in message
...
AJR wrote:

E-mail is sent via a POP3 account - probably "pop3.bellsouth.net" and
received via a SMTP account - usually smtp.bellsouth or
mailhost.bellsouth.net (assuming .net vice .com).


Sorry, you have that backwards. POP in incoming (received) and SMTP is
outgoing (sent).
--
Brian Tillman





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