Microsoft Outlook email - The Operation Failed when opening attachment

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Paul Tugwell

January 13th 06 10:59 AM

The Operation Failed when opening attachment

A customer of mine sometime gets the error message 'The operation failed'
when opening an attachment. This has been seen for .xls and .zip files from
a particular source. If outlook is closed then re-opened, the attachment
opens fine. Also, if the same file is sent again, the copy will open.

Any ideas?

Brian Tillman

January 13th 06 01:40 PM

The Operation Failed when opening attachment

Paul Tugwell wrote:

A customer of mine sometime gets the error message 'The operation
failed' when opening an attachment. This has been seen for .xls and
.zip files from a particular source. If outlook is closed then
re-opened, the attachment opens fine. Also, if the same file is sent
again, the copy will open.

Possibly a Secure Outlook Temp Folder issue. See
http://www.howto-outlook.com/faq/securetemp.htm
--
Brian Tillman

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