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Junk Mail Filter - Order of processing, exclusions not working
Environment: WinXP, Outlook 2003, both SP2/fully patched.
Symptom: Some messages are incorrectly identified as Junk, even after both the Sender and the Sender's Domain have been added to the Safe Sender's list. This is verified by reviewing the Safe Senders list. The entries are not on the Blocked Senders list. One is an English language message from Germany. The ..DE domain is permitted, and confirmed on the International tab of Junk E-mail options. The protection level option is set to, Low. One of the messages is a Microsoft newsletter... Questions: 1. Why? 2. What is the order of processing? I would assume the exceptions are processed before the default filter list. 3. Order of processing #2 - Would an Inbox rule with the Action of "Stop processing further rules" have any effect? FYI, I also use a third party SPAM filter, "I Hate Spam," but I don't think it plays in this issue. Its quarantine goes to a different folder. It is definitely the MS Junk E-mail filter that is catching these messages. If there is a better newsgroup for this issue, please let me know... -- Trey Shaffer |
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